I've really liked Casetify in the past when I had an iPhone. I didn't buy a Casetify case when I got my Samsung Z fold 7 because I saw no cases with a hinge protector. Now two broken cases later I'm b... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
There was a wide variety of cases and I know they're of high quality due to others in my circle having them. Navigating the website was a bit of a pain however as it never seemed to remember the phone... See more
I received my MagSafe phone case when expected. The MagSafe ring works perfectly, the print reproduction is excellent, and the case seems high-quality. The one thing I’m not crazy about aais that the... See more
Great products, really cool designs, is bit on the pricy side but i would rather get a product that is really durable like Castify products than getting something that isn't made that well.
Company details
Written by the company
Founded in 2011, we first featured custom phone cases by using Instagram photos. We have later expanded to selling accessories with different designs. Since then, CASETiFY has grown into one of the three biggest accessory brands in the world. We have collaborated with multiple brands such as Disney, Star Wars™, Harry Potter™, DHL, Blanc & Eclare, Pokémon, Vetements, and Saint Laurent for phone case collections.
Contact info
United States
- hello@casetify.com
- casetify.com
3.7
Average
154K reviews
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This was my first time buying a case, but i love it!
This was my first time buying a case from Casetify because I was interested in the Ripple model with mulberry color. and when it arrived, it met my expectations. The color is beautiful, the material feels comfortable to hold, and it provides great protection for the phone.
However, after only 3–4 months of use, the case broke, so I filed a complaint with Casetify. Fortunately, Casetify was willing to replace the product without any additional cost. The service was excellent, and if possible, I would buy other case models as well.
Thank you so much, Casetify team!
7 May 2026
Unprompted review
Easy to order and a huge selection of…
Easy to order and a huge selection of cases that actually last well
7 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Quality standard for casing is dropping
I have been using the product for long and realized the quality of the casing is dropping. I used the highest protection for drop risks and it breaks on the lens casing or probably crack the tempered glass screen protector. The good will compensation isn’t attractive too for good customers. Only 20% discount after the warranty period, it’s not good enough for such expensive products repurchase.
6 May 2026
Reply from CASETiFY
Hey there!
Thanks so much for letting us know about the issue you've experienced, which certainly doesn't sound right!
We'll shoot you an Email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and sincerely apologize for any disappointment caused.
At the same time, we're supporting you across various platforms, including Facebook, Instagram, X, and our official website.
Regards,
Brooke @ CASETiFY
You take far too long to ship
6 May 2026
Difficult to navigate but worth it!
As a first time buyer I found the website and customisation process a bit difficult to navigate, but I did get the swing of it eventually. I had trouble finding my 10% discount code, then when I figured it out it didn't even matter because I bought a murakami case 😭 Check out was easy and payment options were vast. Cant wait to receive the lovely case 😁
6 May 2026
Pricey Case
Castify is a bit pricey.. but the quality and the look make it worthy! Love the iPhone cases! I have several. So many to choose from. A style for everyone. A lasting quality case! Five stars from me!!
6 May 2026
It’s so much cuter than I thought it…
It’s so much cuter than I thought it would be I’m very satisfied with the product
30 April 2026
Always the cutest cases on Casetify!
19 April 2026
It’s difficult to find old version…
It’s difficult to find old version phone case without any logo and image. Finally, i need paid expensive price in custom phone case to make a black case! Very disappoint!
6 May 2026
Reply from CASETiFY
Hello there,
Thanks so much for your recent purchase - we're happy to know that you've picked yours! However, what you've described with our website usage doesn't sound great and we appreciate the time you took to write us. We'll surely take into account your precious feedback for future improvement!
If you're in doubt or concerned on anything - just let us know and we're always there to help!
Regards,
Hermione @ CASETiFY
Great service
Great service! The team handled my claim very quickly and clearly understood what I needed. The whole process was smooth and hassle-free.
6 May 2026
Unprompted review
I’ve ordered from this company quite a…
I’ve ordered from this company quite a few times. Always great quality. I have 2 phone cases and 2 iPad cases and one laptop case.
3 May 2026
I can't really rate you as I haven't…
I can't really rate you as I haven't received my purchase yet. I would have liked an option for overnight. I know you had fedex but why would I pay $25 to have something come 5-9 days when it's going to come free 6-10 days?? Other than that I'll let you know👍
5 May 2026
I've always loved this company
5 May 2026
Love my Casetify phone case
5 May 2026
Reply from CASETiFY
Hi there,
Thanks for reaching out, and we're truly sorry to hear that.
We can see that our teammate [Maisy] has been in touch via Email and awaiting your response. Hopefully, we'll be able to get this sorted for you as soon as we can. Kindly get back to us in Email and we will surely follow up!
At the same time, we're supporting you across various platforms, including Facebook, Instagram, X, and our official website.
Thank you very much.
Regards,
Hermione @ CASETiFY
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