Carverse Reviews 299

High quality service,nice people,great Communication.I recommend Carverse for everyone.

Very good service. Lovely car for my daughter.

Katie right from the moment we walked through the door made it easy and pleasant and it has been a very pleasant experience. She found us the right car to suit our needs and listened to everything we wanted. Nothing has been too much trouble and she has answered all our questions. She definitely has gone the extra mile. Thank you
The Goodships

I had a really good experience. Communicating with Katie was easy and informative. She explained each step of the process to me clearly and answered all of my questions, which gave me confidence in the decision to buy. Delivery took place on New Year's Eve which was perfect for me. I would highly recommend Carverse to anyone looking for a used car.

Extremely good used car reseller. Very professional in all aspects with helpful courteous staff making everything pleasant and easy.

Lack of petrol in car on pick up
Time to get £500 reimbursed still waiting!!

Katie was very helpful with the sale and sorted out all the issues before the car was handed over to me, very professional service and enjoying the car 👍🏼

Absolutely great company to deal with a special mention for Flo and Wayne who stayed late would recommend them to family and friends once again Flo and Wayne thank you so much

Purchasing the car was very good the sales person florence was great no hard sell to buy the vehicle, communication was excellent informed every step of the way till collection of vehicle

Kane was great all the way through the process of buying my lovely Mazda. He did a video for me of the car as I live 100 miles from the garage. I put a refundable deposit on the car and collected it the following day. Would definitely recommend the garage
Thank you 😊

I recently purchased a car from Carverse, and I couldn't be happier with the experience. From the moment I walked in, the staff was friendly, knowledgeable, and genuinely interested in helping me find the right car for my needs and budget. They weren't pushy at all, which is refreshing, and took the time to answer all my questions.

The salesperson, Katie, was fantastic and made the whole process smooth and stress-free. They walked me through different financing options, and I felt confident in my choice without any pressure. The car I bought was in great condition, and they made sure it was fully serviced before handing me the keys.

Overall, I highly recommend Carverse to anyone looking for a reliable car dealership with excellent customer service. I’ll definitely be returning for future car needs!

Katie cambridge was may sales executive. I made an online enquiry fir a car and she called me. Even sent a personal video of the car. I made an arrangement to have a test drive. She was very informative and explained everything. I would recommend her if you are thinking of purchasing a car. Very good service throughout

Katie Cambridge, the Sales Executive at Carverse who helped me purchase my car, provided excellent service. I chose the car online but then Katie sent me a video she had made of the car which answered questions I had relating to it. Katie remained in regular contact with me during the sales process, up to and including the day it was delivered to my home on 9 October 2024. I have never met Katie in person but I rate the service she provided via phone and emails to be in a league above some of the other car salespeople I interacted with during my search for a new car.

The best service. I’m very happy with everything, straight forward and transparent. I’ll recommend him!

I was happy with my dealings with Carverse. The only issue I had was taxing my car once it had been delivered as it didnt come with a log book and the reference provided wouldnt work so I had to go to the post office and fill out a form. It would have been nice to know this in advance.

Communication was great, I was kept up to date with what was happening. Super fast service, delivered right to my drive way.

Katie was so helpful. No pressure. Explained everything fully. Was polite and friendly and put us at ease when looking for our new car. It had been a while since purchasing our previous car and we were a bit concerned that we would be bamboozled with the technicalities of a new car. Everything went smoothly and so far we are really happy with our purchase. Would definitely recommend Carverse in Letchworth.

Good attentive salesman and car as described so far so good.

Wayne has been great to deal with and very responsive. I felt happy that I got a new car and a good deal. There has been a couple of issues but they have been dealt with very professionally and compassionately.

Great variety of cars that I was interested in. The dealership is part of Norton Way Group which made me feel I could trust them. I appreciated that they did not go in for the hard sell on add ons (auto gym, wheel and tire protection etc.). Flo was friendly and professional.