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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their unique and artistic designs, often describing them as "works of art" and "one of a kind." Many appreciate the high quality and craftsmanship of the items, noting their durability and protective qualities, especially for phone cases. The ordering process is frequently highlighted as easy, and the delivery service is often described as fast and efficient, with products arriving quickly and well-packaged. Reviewers also commend the excellent customer service for being responsive and helpful. However, some customers experienced issues with product compatibility, such as charging ports or pen cutouts being too small. A few people also felt that the quality of their received product was disappointing, mentioning flimsiness, premature wear, or a used appearance. Additionally, some reviewers reported dissatisfaction with customer service interactions, citing rudeness or slow responses.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praise the unique,... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the durability and unique artistry of... See more

Order

Customers consistently note positive experiences with order. Many have been ordering for years, praising the... See more

Customer service

Consumers generally find customer service to be positive. Many reviewers highlight the superb and top-notch... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast shipping times, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a beautiful pair! Truly works of art! The case is absolutely gorgeous and so well made. And the charger?? A small bonus for myself! No more unsightly chargers laying around for me! I appreciate t... See more

Rated 5 out of 5 stars

Finding a "slice" I would love was simple - too easy. The site was an intuitive to navigate, plenty of tempting offerings, and when it got overwhelming for so many lovely cases - I was able to simply... See more

Rated 5 out of 5 stars

This was one of my first times ordering a phone case and I really wanted something unique and seeing the ad for carved I was shocked. The uniqueness in design is very beautiful and the fact it’s 1of1... See more

Rated 5 out of 5 stars

Phenomenal products and customer service. I highly recommend. There were a few complications with shipping and Carved’s customer service went above and beyond to sort out the issues and get the produc... See more


Company details

  1. Woodworker

Written by the company

We make one of a kind Wood+Resin Phone Cases, Wallets, Bracelets and Wireless Chargers in Indiana, USA.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

517 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

This phone case is amazing!

I just received my first order from Carved (very quickly I might add) and am thoroughly impressed. The phone case I received looks just as good, if not better, than the photos they showed online. The case fit my iPhone 14 Pro perfectly and has a good quality feel.

Extremely please with my order and will undoubtedly be ordering from them again in the future. 10/10 highly recommend

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous, one of a kind phone covers!!

Phone cover is gorgeous and unique. Love it!!! I'm never disappointed with this company. Very personable, caring, and artistic service. This is my 5th cover purchase with one more on the way. Couldn't resist a second cover for variety!!!

23 November 2024
Unprompted review
Rated 5 out of 5 stars

Incredible Quality and Customer Experience

The Live Edge case I bought is an absolute work of art, as are many of their other products (I've been buying their bracelets for years). My initial case did have some issues with the fit, but they were very responsive and helpful with my concerns, attempting to repair it before eventually offering a replacement (that I like even more!). They stand by their products and their warranty promise and I have a lot of respect for that. I highly recommend these products and business.

15 November 2024
Unprompted review
Rated 1 out of 5 stars

Thrives and crooks! Avoid!

My special needs son bought a case from these people and it’s faulty but they have not responded to any of his emails! Disgusting! Avoid this company or lose your money!

2 November 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful wood

I am a wood turner and really appreciate the beauty of the wood burl used by Carved. I’ve purchase two for Christmas presents and am excited to gift them.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Great product. Feels natural in the hand. Very good quality and one of a kind!

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Case

Fit and finish of the case is phenomenal. The design and pattern on the backside of the case is amazing. Highly recommended!!!

18 November 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely love these!

Absolutely love the fact that these are one of a kind! Nobody else has either of the two I have purchased. They're just beautiful.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Carved is a unique brand

Carved is such a unique brand. I love that everything is 1 of 1 and created by real people. You know what you are getting is quality material. The thing I love most about Carved is their customer service. I recently had a phone case chip and I emailed them about it, they got right back to me saying they would replace it with a new case of my choice. All I needed to do was use a code to get the new one and discard the old one. They respond quickly and are very helpful. I always get compliments on my phone cases from them and would recommend their products to everyone.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional people at Carved

Every step of the way with my order Carved communicated clearly, kept me updated and added personal touches that reminds you there are people behind their products. They took the time to share a bit of history including the artist behind the making of the phone case I purchased. They even took the time to hand write a thank you on the shipping tag. So many personal touches added that many companies miss. Not to mention the phone case I received is incredible! Truly 1 of one, unique beyond comparison.

28 October 2024
Unprompted review

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