cartrends.in Reviews 

75
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Cartrends seems to be a scam one, i have ordered for spare part Radiator upper hose pipe a week ago and there is no update, upon calling to customer care multiple times, only one time call got connect... See more

Rated 5 out of 5 stars

I will give 5 start because I order my Nissan Micra Fog light cover and that was perfect match and tried to found everywhere but not get the correct match then j found it from here. So that is the bes... See more

Rated 1 out of 5 stars

Order #12653 - Parts not received. Refund also not received even after proving bank details. Email is also bouncing.One whatsapp number is provided on website but they respond fom some other number. I... See more

Company replied

Rated 1 out of 5 stars

Beware of Ordering Parts from them. Paid 4000 a month back and placed an order for Baleno armrest. Even after 17 days, neither getting the product, nor refund, their whatsapp remains unresolved when... See more

Company details

Written by the company

We're Multibrand car spare parts providers, especially in OEM Segment, We provide car spare parts for all brands of cars running in INDIAN Market. You can check the photograph of the part, compatibility of the part and perfect suitable product for your car.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

75 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(75)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order no 13821

Seems fraud company car trends
Order no 13821
Ordered on 26 th October 2023 still no updates, called customer service they said spare not available , but they are delaying by saying some reason.I asked for cancellation.
Kindly please Issue refund as soon as possible.

26 October 2023
Unprompted review
Rated 1 out of 5 stars

Fraud company

An earlier review by me rushed cartrends.in staff calling me for a refund, but after submitting bank details it's still taking time for the fraudsters to return my money. Kindly don't use this site to order spares for your vehicle, not only they cheat your money, they will claim that they have all the items under their roof, which is a way to lure customers and cheat their money.

20 October 2023
Unprompted review
Rated 1 out of 5 stars

No 1 fraud company ,i have ordered a…

No 1 fraud company ,i have ordered a venue fender (order no:13528),no proper response from customer care department ,checking customer patience and making drama that we dispatch today,i made multiple calls and not taking the calls,even i mailed them no response,every call had been recorded and chat has been saved and today iam going to reach PS to file a complaint and with my father to consumer court(as he a lawyer),as i requested product to deliver or refund my money no response ,why should customer need to irritate with your irresponsible behaviour,u need to face the consequences ,i will make people aware of u r company.

14 October 2023
Unprompted review
Rated 1 out of 5 stars

No response from car trends 😕

I had ordered Cowl Top cover venue right side on October 3rd 2023 and full payment was made the same day. But till date I have no response from car trends.in. There customer support also does not pick up the call, no response in WhatsApp and mail. I think this company is fraud.

9 October 2023
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT

SCAM ALERT:

Cartrends.in is an unreliable and dishonest company. Their business practices are unethical. They lure customers in with one price, but once you've paid and confirmed your order, they call you, demanding additional money, claiming that the prices have not been updated, among other excuses. This deceptive tactic is a recurring issue with them.

Furthermore, their customer service is terrible. I strongly advise everyone to stay away from these scammers. Your trust and money are better placed elsewhere.

2 September 2023
Unprompted review
cartrends.in logo

Reply from cartrends.in

We really apologize for this sir. Please let us know your order number, we shall get in touch with you.

PS: Rest assured, we are not frauds, working hard to serve you well. Please don't worry. Let us know your order number and we shall solve your issues.

Rated 1 out of 5 stars

SCAM !!!!

SCAM !!!!

Send money twice ..no product ..no response ..filing a complaint ..good luck

3 September 2023
Unprompted review
cartrends.in logo

Reply from cartrends.in

Hello Sir, We're not a scam company. Please let us know what problem you have faced, we shall find a solution for your problem

Rated 1 out of 5 stars

This is not a trustworthy company.

This is not a trustworthy company.
I feel they are some sort of fraud.
I ordered a car part from this company
3 weeks before.There was no order confirmation nothing.I called them multiple times but no response.Ultimately I tried to cancel the order but there is no specified way to do that.You have to drop a mail and whatsapp them bla bla bla.
Till now no refund at all.
Now I am going to lodge a complaint against them in cyber cell and consumer forum.How can somebody be that cruel for money.People have hard earned money and they are just stealing it with a click.I suggest myself and all that we should again consider the conventional way of shopping once again.Online shopping is becoming a torcher.🥵🥵🥵🥵🥵🥵🥵
They are lying I have not received any refund yet.They have mailed me that the order has been cancelled.But no refund.
Are they some sort of cheaters.
I will wait for few more days and then I will lodge a complaint.They have frustrated me.Karma is there for everyone.

Ok today I got the refund.
I thought it's my moral responsibility to update my review.Today after a long delay I got the refund.
My suggestion for cartrends if it actually matters is that they should update their online shopping portal.There should be proper order confirmation database with proper order status, courier tracking and order cancellation process.It should be simple with proper customer care facility.
The way it is that creates doubts.
After all this experience I feel its a genuine shopping site but with some flaws and deficits in customer care service.Hope they will consider my suggestions.For some 3 to 4k Rs is half or 3rd of there salary.

28 August 2023
Unprompted review
cartrends.in logo

Reply from cartrends.in

Hello Sir, Sorry for the inconvenience caused to you, your money has been refunded

Rated 1 out of 5 stars

Fraud company

Order(12801) not delivered and no response on WhatsApp and calling them, after placing the order they called me saying the product needs additional payment of 401 rs, made the payment and shared the screenshot, no response after that, don't think should buy anything from this company

19 August 2023
Unprompted review
cartrends.in logo

Reply from cartrends.in

Hello Sir, Your Product has been shipped, we shall try to find out the reason why it has not been delivered to you. Sorry for the inconvenience caused to you. We have reached out to your number through whatsapp

Rated 1 out of 5 stars

Order #12653

Order #12653 - Parts not received. Refund also not received even after proving bank details. Email is also bouncing.One whatsapp number is provided on website but they respond fom some other number. Initially got a response asking for refund account. After sharing, they've stopped responding. Totally fraud. Thinking of registering a complaint now.

5 August 2023
Unprompted review
cartrends.in logo

Reply from cartrends.in

Dear Sir, We apologize for the delay. Your Amount has already been refunded. Please do check your account. Please do let us know if you have any issues

Rated 1 out of 5 stars

I ordered Fabia left side mirror order…

I ordered Fabia left side mirror order number 12798 on 18/08/2023
They promised to ship next day but after call n call no satisfy answer from there side
Still waiting for it....

25 August 2023
Unprompted review
cartrends.in logo

Reply from cartrends.in

Your item has been delivered sir.

Rated 1 out of 5 stars

Order number (#12613) Fraud company, stay away. No delivery even after 24 days.

I ordered 4 part from cartrends on 2/8/2023 after confirming with the customer support that they are in stock. The customer support guy promised to ship the item the next day, its been almost 24 days now I still have not got the parts. Tried contacting the customer support but no response. The tracking number they shared cannot be tracked it seems to be fake as well. I haved filed case in the cyber cell and in the consumer court. Hope this won't happen to anyone else.

2 August 2023
Unprompted review
cartrends.in logo

Reply from cartrends.in

Your Item is in RTO, We're trying to reach out to your items, we have whatsapp You,Sorry for the inconvenience caused to you sir

Rated 1 out of 5 stars

They are fraud!

They are fraud!!
I ordered Sump Guard for my Honda Jazz
Order No. 12728
No one is responding
Order didn't deliver
Email is spam
I need my refund now CarTrends
Or I'm going to file a complaint of yours in Consumer Court...

16 August 2023
Unprompted review
cartrends.in logo

Reply from cartrends.in

Greetings Sir, We really apologize for the delay in your order, your order is already refunded, please check the account by which you paid, if you have any confusion do reach out to us at 8447735705

Rated 1 out of 5 stars

cartrends.in FRAUD Company

I ordered a Chevrolet sail gear lever and paid Rs 3489 on 26th July 2023, Order ID 12533. it's been more than 20 days since I have not received any product. customer care is not answering calls and when they accidentally pick up your call they don't have the answer to your order status. I was given a fake courier tracking number when you track that order it says pickup pending (same status from last 16 days). their emails are also bouncing. save yourself and do not buy from this unprofessional and fraud company.

16 August 2023
Unprompted review
cartrends.in logo

Reply from cartrends.in

Hello Sir, Your order was shipped on 5th august, please give us a days time to find out where exactly your packet is. Be Rest Assured of the packet.

Rated 1 out of 5 stars

Fraud company filed a Cyber Crime Case…

Fraud company filed a Cyber Crime Case against them for cheating my money after canceling my order to issue the refund. they don't send you any product and when you ask refund they won't send. It's pakka fraud company don't hesitate to complaint and put consumer complaint case against them.

13 July 2023
Unprompted review
cartrends.in logo

Reply from cartrends.in

Hello Sir, We apologize that you had to face such a situation, if you could share us your order no it could be easier to resolve your problem, its your hard earned money, trust us on the fact that we are not frauds, may be there is some technical error, because of which it may have caused such a situation to you, share us your order no, we shall clarify and make the solution for your problem asap. Again, apologies for the problem faced by you.

Rated 1 out of 5 stars
cartrends.in logo

Reply from cartrends.in

Hello Sir, apologies for not shipping on time, our procedure is to verify the product ordered by customer and then ship it, our customer care executive tried to reach you over your phone, but may be it could not get connected, we completely accept the mistake, your order has been shipped, you shall be receiving the product video by 31st july for verification and the same will be shipped then and there.

PS: We're not fraud company sir, your money is valuable and has not been given to wrong company, trust us. Again, we apologize

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look