While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Carson’s Castles is a family-run inflatable and event hire company based in Birmingham, providing high-quality bouncy castles, soft play, and event inflatables for homes, schools, businesses, and large events across Birmingham and the Midlands. We pride ourselves on reliability, safety, and excellent customer service. All of our equipment is fully safety tested, insured, and cleaned before every hire, and our experienced team ensures smooth delivery, setup, and collection every time. From children’s parties and christenings to weddings, corporate events, and community fun days, we offer a wide range of inflatables and packages to suit all ages, themes, and venue sizes. Customer satisfaction is at the heart of what we do, and we’re always happy to help with advice to make your event stress-free and memorable.
Birmingham, United Kingdom
4.3
8 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I booked with Carson’s castles 1 day before my party and thankfully they managed to provide me with the castle I wanted for the times of our party. Staff were so friendly and we couldn’t be more grateful. Thankyou again Carson’s Castles
We had the inflatable pub, dartboard, crazy golf, kids bouncy castle & play centre, easy to order and delivery was great, Romeo & partner (don't know name sorry) were very helpful , good communication, called to give delivery time.
THANK YOU!!!
⭐⭐⭐⭐⭐ Absolutely saved the day! 🎉🏰
After being let down VERY last minute by another company, I was left waiting for several hours being told the bouncy castle was “on its way”… spoiler alert: it absolutely was NOT! 😂🙄
With two very upset birthday boys and one extremely stressed-out mom, I rang Carsons Castles not really knowing what to expect. Well… what a difference! Within an hour, Barry and Romeo had a bouncy castle up in my garden and saved the boys’ birthday! 🙌🏼
They were both absolutely brilliant — so friendly, professional and even got involved with all the kids. You could tell they genuinely cared about making sure the boys had a good time. ❤️
And a massive thank you to Sarah on the phone, who was so reassuring and lovely while I was having a complete mom meltdown! 😂 She really put my mind at ease and made me feel like everything was going to be okay.
Carsons Castles, you went above and beyond and turned what could have been a birthday disaster into a brilliant day. 🎉
5 stars don’t feel like enough! ⭐️⭐️⭐️⭐️⭐️
Safe to say, I’ve found my new go-to bouncy castle company and I definitely won’t be going anywhere else in the future!
Thank you Barry, Romeo and Sarah for saving the day! ❤️🏰🎂
WOW!!! This company has so many castles and much more to offer. We hired the princess castle, soft play, marquee and candy floss stall for my daughter’s 5th birthday party. The staff arrived on time and also called when they was 15 minutes away, the set up was very quick and the staff were very friendly. The products were clean and just what I wanted. Thank you, we will be using you again for future parties! 🤩
Reply from Carsonscastles
Thank you so much for your amazing review! 🤩
We’re really glad everything went perfectly for your daughter’s 5th birthday, it sounds like a brilliant party! We’ll make sure the team sees your kind words about the setup, timing and cleanliness too.
It was a pleasure being part of your special day, and we’d love to help again for any future parties 😊
A Fantastic 12th Birthday Surprise!
We had a brilliant experience with the team for our son’s 12th birthday. Finding the right entertainment can be a challenge at that age, but they absolutely nailed it!
If you are looking for the best bouncy castle hire Birmingham has to offer, look no further. The castle was delivered in pristine condition—clean, safe, and ready for action. The setup was professional and efficient, allowing us to focus on the party without any stress.
It was the highlight of the day and kept the kids entertained for hours. Highly recommended for any local event!
Reply from Carsonscastles
Thank you so much for your fantastic review!
We know how tricky it can be finding the right entertainment for that age group, so we’re really pleased to hear it was such a hit for your son’s 12th birthday.
It’s great to hear the setup, cleanliness and overall experience stood out, and that the castle kept everyone entertained all day!
We really appreciate the recommendation and would love to help again for any future events 😊
Great service had no issues have used carsons Castles several times now great selection of castles always arrive with plenty of time to set up they inspect the castle and give it a wipe down before they leave couldn't ask for more really
Reply from Carsonscastles
Thank you for your continued support, it really means a lot to us!
We’re so glad to hear you’ve had consistently good experiences and that everything from arrival times to setup and cleanliness has met your expectations each time.
We really appreciate you choosing us again and again, and we look forward to being part of your future events 😊
Had a fantastic experience with Carson’s Castles. They kept me updated before arrival, turned up right on time, and set everything up quickly. The bouncy castle was in great condition and really well looked after. The kids didn’t stop bouncing all day. Really professional and friendly service — I’ll definitely be booking again.
Reply from Carsonscastles
Thank you for your fantastic review!
We’re really pleased to hear everything ran smoothly from the updates before arrival to the setup on the day. It’s great to know the castle was a hit and kept the kids entertained all day!
We really appreciate your kind words about the team and look forward to helping again in the future 😊
⭐⭐⭐⭐⭐
Carson’s Castles was amazing from start to finish! The booking process was super easy, communication was clear and friendly, and the inflatable was clean, bright, and in perfect condition. Setup and pickup were right on time and completely stress-free. The kids had an absolute blast and didn’t want the party to end! You can tell they really care about their customers and take pride in what they do. I highly recommend Carson’s Castles for any party or event—we’ll definitely be using them again!
Reply from Carsonscastles
Thank you so much for your amazing review!
We’re really pleased to hear everything went smoothly from the booking process right through to setup and collection. It’s great to know the inflatable was a hit and that the kids had such a brilliant time!
Your kind words about our service and attention to detail really mean a lot to us. We truly appreciate the recommendation and look forward to helping again for your next event 😊
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
