Placed an ad this morning. So far I've had a telephone call from a scammer trying to get me to purchase a report from a website called hpiinfo in return for them to pay full price. A quick se... See more
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Just going to echo a similar experience to some of the other reviews. Reached out about a car and trading in my own, friendly guy got back to me after the weekend and took all the details of my car;... See more
Absolutely delighted with the services and brilliant work. The completely built out website from scratch and optimised that with up to date interface with is user friendly and offers a simple, eloqu... See more
Great database of vehicles. I have found my last 3 cars through the app. Filtering and sorting by price is good for guidance. Would like to see a filter to remove unwanted search results though. For i... See more
Company replied
Company details
Written by the company
Ireland's leading car sales website for buyers and sellers. Follow us for news, car reviews, and lots more.
Contact info
Independent House, Unit 1, 27-32 Talbot Street , Dublin, Ireland
- 01-7055537
- customersupport@carsireland.ie
- carsireland.ie
3.5
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant and straight forward
Brilliant and straight forward, James got in touch about building my website and he presented brilliant designs and ideas and I didn’t have to change a thing. James is always available if I do need to change anything and always very helpful. Top class.
15 January 2024
Unprompted review
Reply from CarsIreland.ie
Hi Dave,
Thanks for taking the time to leave this review. We are delighted to hear you've had such a positive interaction with James Harlow.
Congratulations on the new website, It looks fantastic.
We continuously strive to be the best in our field! I'll be sure to pass on the kind words.
Kind regards,
James
CarsIreland.ie
Amazing work done by Aoife Mulligan
We had our new website created by Aoife.
We could not be happier Aoife done an amazing job she was articulate in every step of the process brilliant job highly recommended.
18 March 2024
Unprompted review
Reply from CarsIreland.ie
Hi Warren,
Thanks for taking the time to leave this review. We are delighted to hear you've had such a positive interaction with Aoife.
Congratulations on the new website, It looks fantastic.
We continuously strive to be the best in our field! I'll be sure to pass on the kind words.
Kind regards,
James
CarsIreland.ie
Reply from CarsIreland.ie
Hi Stephen,
Thank you for leaving the review on the platform.
We would be more than happy to offer some advice on how to improve the chances of getting the messages you are looking for.
One of the important things is how the presentation of the car is & from looking at the advert I can see there is only 4 images uploaded. There is 3 outside & one inside.
CarsIreland.ie recommends a minimum of 15-20 images along with a video of the car. To compete with the standards the dealerships are setting along with other private sellers this is key.
The car is priced well & this might just be the missing piece to the puzzle.
If you have any other questions done hesitate to contact me directly: james.murray@carsireland.ie
Kind Regards
James
Professional, Fast & Quality Driven
Fantastic customer service & support. Highly recommend.
8 April 2024
Unprompted review
Reply from CarsIreland.ie
Hi,
Thanks for taking the time to leave this review. We are delighted to hear you've had such a positive interaction with our support team.
Congratulations on the new website also, It looks fantastic.
We continuously strive to be the best in our field! I'll be sure to pass on the kind words to the entire team.
Kind regards,
James
CarsIreland.ie
Very professional from start to finish
Very professional from start to finish. I was kept up to speed and all communication was listened to and transferred on to our new website design. The end result of our new Website design is super.
8 April 2024
Unprompted review
Reply from CarsIreland.ie
Hi Marcus
Thanks for taking the time to leave this review. We are delighted to hear you've had such a positive interaction with Aoife.
Congratulations on the new website, It looks fantastic.
We continuously strive to be the best in our field! I'll be sure to pass on the kind words.
Kind regards,
James
CarsIreland.ie
Excellent to work with,Great…
Excellent to work with,Great communication and professionalism throughout…Highly Recommended.
5 April 2024
Unprompted review
Reply from CarsIreland.ie
Hi John,
Thanks for taking the time to send this review. We're grateful for the feedback you have given & it is great to have this from a dealer who uses our platform. We really appreciate the kind words.
Kind regards,
James
CarsIreland.ie
Great communication from Aoife
Great communication from Aoife, she was very accommodating with our requests on our website changes
5 April 2024
Unprompted review
Reply from CarsIreland.ie
Hi Andrew
Thanks for taking the time to leave this review. We are delighted to hear you've had such a positive interaction with Aoife.
We continuously strive to be the best in our field! I'll be sure to pass on the kind words.
Kind regards,
James
CarsIreland.ie
Very happy with my experience with the…
Very happy with my experience with the staff at Carslireland and the services they provide. Aoife done a very good job on designing our website from scratch and was very efficient doing so. Would reccomend working with cars Ireland to other friends in the trade. Thanks guys
5 April 2024
Unprompted review
Reply from CarsIreland.ie
Hi Caimin,
Thanks for taking the time to leave this review. We are delighted to hear you've had such a positive interaction with Aoife.
Congratulations on the new website, It looks fantastic.
We continuously strive to be the best in our field! I'll be sure to pass on the kind words. Keep recommending CarsIreland.ie as that is what we love to hear.
Kind regards,
James
CarsIreland.ie
Reply from CarsIreland.ie
Hi Kim,
Thanks for taking the time to send this review. We're grateful for the feedback you have given & delighted to hear you have subsequently went on to recommend the site others.
Kind regards,
James
CarsIreland.ie
Reply from CarsIreland.ie
Hi Robbie,
We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.
If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?
You can send me the info here: james.murray@carsireland.ie
Kind regards,
James
CarsIreland.ie
Send numerous emails and called…
Send numerous emails and called numerous times left messages and no feedback
1 April 2024
Reply from CarsIreland.ie
Hi ,
We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.
If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?
You can send me the info here: james.murray@carsireland.ie
Kind regards,
James
CarsIreland.ie
Good follow up from an enquiry I made…
Good follow up from an enquiry I made where the dealer didn't get back to me in a timely manner
30 March 2024
Reply from CarsIreland.ie
Hi Francis,
Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to CarsIreland.ie, it is always great to hear positive feedback in terms of the interactions you have had with one of our support team.
Kind regards,
James
CarsIreland.ie
Good selection and choice.
Managed to find the car I was looking for and subsequently purchased it. Good selection of available cars and easy to navigate site.
30 March 2024
Reply from CarsIreland.ie
Hi John,
Thanks for taking the time to send this review. We're grateful for the feedback you have given & delighted to hear you have subsequently went on to purchase the car.
Best of luck with the new car.
Kind regards,
James
CarsIreland.ie
Making wise decisions
Reviews give a valid insight into new or used vehicles,
Whilst reviews are helpful before any purchase of any vehicle for considereration
Some steps to consider
1-obtain a fully legitimate inspection
2-be patient
3-take best practice advice from a reputable qualified technician
4-don't pay a deposite until inspection has been fully carried out
5-barter best price
6-have a reputable search undertaken of past history check
7-don't make rational decisions that might otherwise leave you in a compromising situation
8-barter for a few extras every one is willing to give leway to crack a deal
9-never pay cash or cheque use a bankers draft make shore you receive legitimate receipts
10-make shore you have the correct data of the vehicle your purchasing
All to often a sales reps will indever you to part with your hard earned cash,
A good sales rep will focase on the sale thus give the client time toconcider decide his / her interests before proceeding.
Be vigilant alert
Never purchase on line until you are shore the above is in check thus your happy to proceed.
30 March 2024
Reply from CarsIreland.ie
Hi Michael,
Thanks for taking the time to leave this review.
We continuously strive to be the best in our field & these tips are great from yourself.
Kind regards,
James
CarsIreland.ie
Looked at many cars,and all the dealers…
Looked at many cars,and all the dealers rang me and gave me prices etc, and I am travelling to Dublin on Tuesday to buy my new car.
29 March 2024
Reply from CarsIreland.ie
Hi Michael,
Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to the dealerships you came into contact with, it is always great to hear positive interactions with the dealers on the platform.
Good luck with the new car.
Kind regards,
James
CarsIreland.ie
Best experience
When my car was stolen, I needed to rent another car straight away but I didn't expect to receive the stellar treatment I received at Sixt Dublin City South (particularly from Alex). When I explained the situation, Alex made sure all my needs were accounted for and that I had the peace of mind until I found a new vehicle. Thank you again for everything.
28 March 2024
Reply from CarsIreland.ie
Hi Juanas,
Thanks for taking the time to send this review. We're grateful for the feedback you have given.
Kind regards,
James
CarsIreland.ie
No contact from dealership.
28 March 2024
Reply from CarsIreland.ie
Hi Glenn,
We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.
If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?
You can send me the info here: james.murray@carsireland.ie
Kind regards,
James
CarsIreland.ie
A lot of ads are not up to date…
A lot of ads are not up to date especially private ads. Also some dealers give no price only POA
27 March 2024
Reply from CarsIreland.ie
Hi John,
We are sorry to hear about this. I can assure you that the dealers/sellers are always encouraged to include the price & never put down POA as this is not useful & will certainly deter any interest. In regards to the adverts not been up to date we hear you on that also as there is always adverts been left on site when there sold.
We cant stress enough to dealers to take down sold stock.
Kind regards,
James
CarsIreland.ie
Reply from CarsIreland.ie
Hi Ciaran,
Thanks for taking the time to send this review. We're grateful for the feedback you have given.
Kind regards,
James
CarsIreland.ie
Reply from CarsIreland.ie
Hi Nicky,
Thanks for taking the time to send this review. We're grateful for the feedback you have given, it is always great to hear positive feedback regarding your interaction in regards the response time.
Kind regards,
James
CarsIreland.ie
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