CarsIreland.ie Reviews 

1,897
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Placed an ad this morning. So far I've had a telephone call from a scammer trying to get me to purchase a report from a website called hpiinfo in return for them to pay full price. A quick se... See more

Rated 2 out of 5 stars

Just going to echo a similar experience to some of the other reviews. Reached out about a car and trading in my own, friendly guy got back to me after the weekend and took all the details of my car;... See more

Rated 5 out of 5 stars

Absolutely delighted with the services and brilliant work. The completely built out website from scratch and optimised that with up to date interface with is user friendly and offers a simple, eloqu... See more

Rated 4 out of 5 stars

Great database of vehicles. I have found my last 3 cars through the app. Filtering and sorting by price is good for guidance. Would like to see a filter to remove unwanted search results though. For i... See more

Company replied

Company details

  1. Vehicles & Transportation

Written by the company

Ireland's leading car sales website for buyers and sellers. Follow us for news, car reviews, and lots more.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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3.5

All reviews

(1,897)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I inquired about a car and waited a…

I inquired about a car and waited a week but no one bothered to reply

26 November 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Zeeshan,

We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.

If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?

You can send me the info here: james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 2 out of 5 stars

Never get any emails back from any…

Never get any emails back from any dealers

26 November 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi David,

We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.

If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?

You can send me the info here: james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 2 out of 5 stars

Dealer never responded to my questions…

Dealer never responded to my questions about a car.

26 November 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi David,

We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.

If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?

You can send me the info here: james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 1 out of 5 stars

Haven't heard any thing back about the…

Haven't heard any thing back about the car

24 November 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi,

We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.

If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?

You can send me the info here: james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 1 out of 5 stars

Message and phone option did not work…

Message and phone option did not work on the app

19 November 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Paul,

We appreciate you taking the time to leave us a review. We would love to get a bit more info from you on this in terms of device etc.

Would you be happy to share in an email or have a quick chat on the phone?

You can get in touch with me here:

james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 1 out of 5 stars

Tried to engage over a car

Tried to engage over a car. No response from dealers

9 November 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Johnny,

We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.

If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?

You can send me the info here: james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 1 out of 5 stars
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Aki,

We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.

If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?

You can send me the info here: james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 1 out of 5 stars

badd

hate it so much!!!!!!!!!

11 November 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Leon,

We appreciate you taking the time to leave us a review. We would love to get a bit more info from you on why you hate it so much?

Would you be happy to share in an email or have a quick chat on the phone?

You can get in touch with me here:

james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 1 out of 5 stars

I find out he lied about mileage and he…

I find out he lied about mileage and he refused to give me back my 2,000 euro cash deposit

10 November 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi,

We appreciate you taking the time to leave us a review. We would love to get a bit more info from you on this.

Would you be happy to share in an email or have a quick chat on the phone?

You can get in touch with me here:

james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

Much better than Carzone

Much better than the main competitor carzone or the really awful Donedeal. More options for filtering and sorting and it doesn’t crash.

9 November 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Peter,

Thanks for taking the time to leave this review.

We continuously strive to be the best in our field & this review is exactly why we do it.

If there anything we can help with don't hesitate to reach out to me directly: james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

Great service

Great service , helpful staff when placing ad both online and in paper. thanks again

8 November 2024
Unprompted review
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Orla,

Thanks for taking the time to leave this review.

We continuously strive to be the best in our field & this review is exactly why we do it.

If there anything we can help with don't hesitate to reach out to me directly: james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

Easy to access attractive and descriptive

Easy to access
Description clear and concise
Covers all the relevant aspects of the vehicle the ad's are Easy to follow and are comprehensively descriptive.
It's the only car ad site I use.

1 November 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Jerry,

Thanks for taking the time to leave this review.

We continuously strive to be the best in our field & this review is exactly why we do it.

If there anything we can help with don't hesitate to reach out to me directly: james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 4 out of 5 stars

Plenty of options

2 November 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Alan,

Thanks for taking the time to send this review. We're grateful for the feedback you have given.

Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

New. Experience

Not applicable!

2 November 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Hugh,

Thanks for taking the time to send this review. We're grateful for the feedback you have given.

Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

Great experience overall

Great experience overall. The issue that I needed sorted was handled efficiently and professionally by James Murray. Communication from him all the way through was excellent and he explained everything perfectly.

1 November 2024
Unprompted review
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Mary,

Thanks for taking the time to leave this review. We are delighted to hear you've had such a positive interaction with James.

We continuously strive to be the best in our field! I'll be sure to pass on the kind words.

Kind regards,

Dave
CarsIreland.ie

Rated 2 out of 5 stars

No one in any of the garages that I…

No one in any of the garages that I made enquiries with got back to me

31 October 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Clems,

We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.

If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?

You can send me the info here: james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

Very helpful

Very helpful, great guarantee car was delivered to my door it was immaculate, I would highly recommend this car company

26 October 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Angela,

Thanks for taking the time to send this review. We're grateful for the feedback you have given & delighted to hear you have subsequently went on to purchase the car & had a great experience with the dealership.

I would even find the dealership on google & make sure you leave a Review as you purchased the car from them.

Best of luck with the new car.

Kind regards,

James
CarsIreland.ie

Rated 1 out of 5 stars

Mr George Hayes

No contact from my enquiry

24 October 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi George,

We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.

If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?

You can send me the info here: james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 4 out of 5 stars

fast reply to my question

fast reply to my question

23 October 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Lawrence,

Thanks for taking the time to leave this review. We are delighted to hear you've had such a positive interaction with our staff.

We continuously strive to be the best in our field!

Kind regards,

James
CarsIreland.ie

Rated 3 out of 5 stars

Add the Province option as well as…

Add the Province option as well as county option
Encourage garages to remove add quickly when sold.

19 October 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Siobhan,

Thanks for taking the time to leave this review.

The feedback above is much appreciated & we strive to keep improving our platform, All suggestions and improvements are always welcome.

In terms of the garages removing the stock there is only so much we can do, we always tell the dealerships that buyers like yourself do not want to see sold stock up as this is frustrating & can leave a bad impression with a buyer.

You can get in touch with me here if you have any more details you would like to send on.

james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

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