Cars & Bids Reviews 

422
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 143 reviews, reviewers had a great experience with this company. Customers frequently mention that the website is extremely easy to use, providing a seamless, straightforward process to buy and sell specialty enthusiast cars online. People truly appreciate the well-run auction experience and the helpful support team that guides users smoothly from the beginning to the final sale. However, some people mentioned experiencing frustrating challenges with strict photo upload specifications and image rejections during their initial listing process. A few other consumers also felt that purchased vehicles sometimes arrived with unexpected mechanical problems or undisclosed issues that required costly repairs.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, describing the platform as very easy to navigate and... See more

Website

People report positive experiences with website, describing the platform as easy to use and well-suited for... See more

Service

Customers had positive experiences with service, noting that the overall process was straightforward and... See more

Product

Reviewers mention ambiguous feedback about product, reflecting deeply divided opinions. While some consumers... See more

Price

Consumers find price to be ambiguous, with strongly contrasting experiences regarding costs and fees. While... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most straightforward selling experiences ever! Communicative, knowledgeable, & friendly staff. Surprisingly easy submission process, quick easy selling process. My trade in offer was $1100, Cars &... See more

Rated 5 out of 5 stars

This site is amazing for sellers. I spent $0 throughout the whole auction experience. Everything from the layout of the website, the helpful support team and the amazing community was flawless. Althou... See more

Company replied

Rated 5 out of 5 stars

I was a little nervous about the site at first but I noticed a lot of traffic and very positive reviews. I decided to use this option because local consignment shops not only had high fees but they al... See more

Rated 5 out of 5 stars

Buying a car through Cars & Bids is a great experience. First, the quality of the cars seems to be set at a high bar, and second, the bidding experience is easy and reliable. Cars and Bids' post purch... See more


Company details

  1. Auto Auction
  2. Auction House
  3. Auto Market
  4. Online Auction Service

Written by the company

Daily auctions of cool modern cars, trucks, and SUVs - Incredible cars - Auctions each weekday - Huge audience & incredible community


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

422 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(422)

135 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THIS... Is the best car auction app

Easy website to navigate. I love the comments section. Excellent post auction support. Love the partnership with keysavvy.

18 June 2025
Unprompted review
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Reply from Cars & Bids

Thank you so much, Michael. We are overjoyed to hear that you had such a great experience on Cars & Bids AND using SafePay!

Rated 5 out of 5 stars

Terrific experience from start to…

Terrific experience from start to finish. My auction manager helpfully answered all of many questions and made solid recommendations that I believe helped get me a better price for my car.

6 June 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Barry! We are overjoyed to hear that you had such a great experience selling your special car on Cars & Bids!

Rated 5 out of 5 stars

A Thoughtful and Supportive Platform During a Difficult Time

After my father passed away, I was faced with the emotional task of finding the right home for his beloved 1999 Porsche 911 Carrera. It was more than just a car — it was something he truly cherished, always kept in pristine condition, and drove only on rare, special occasions. I knew I wanted to honor that care by listing it somewhere that would attract genuine enthusiasts, and Cars & Bids turned out to be the perfect place.

From the start, the team was incredibly helpful, respectful, and understanding of the circumstances. They guided me through the listing process with empathy and professionalism, helping me present the car in the best possible light while staying honest and transparent.

Throughout the auction, the community engagement was amazing — people asked thoughtful questions, shared their appreciation, and it genuinely felt like the car was being celebrated. In the end, it sold to someone who truly seemed to value what the car represented, which gave me real peace of mind.

Selling my dad’s car was not easy emotionally, but Cars & Bids made the process smooth, respectful, and even uplifting. I can’t thank them enough for providing a platform that feels built for people who really love cars.

19 June 2025
Unprompted review
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Reply from Cars & Bids

Thank you for trusting Cars & Bids with your father's very special 996, Jason. We are humbled that you chose us, and so happy to hear that we exceeded your expectations.

Rated 5 out of 5 stars

Great platform

Great platform, easy to use and very helpful staff.

18 June 2025
Unprompted review
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Reply from Cars & Bids

Thank you, Alex! We are so happy to hear that you had such a great experience on Cars & Bids!

Rated 5 out of 5 stars

Carsandbids.com makes it super easy

Carsandbids.com makes it super easy to buy or sell just about any cool car. I have have both bought and sold cars on their site. Highly recommend.

1 June 2025
Unprompted review
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Reply from Cars & Bids

Thanks! We are so happy to hear that you've had such a great experience both buying and selling on Cars & Bids!

Rated 5 out of 5 stars

Easy, Convenient, Helpful

Easy to use auction and post-sale experience, fantastic customer support

27 May 2025
Unprompted review
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Reply from Cars & Bids

Thank you, Nathan! We are overjoyed to hear that you had such a great experience bidding, and winning, on Cars & Bids!

Rated 1 out of 5 stars

Damaged 2015 Porsche 911 Turbo S Cabriolet

5/21/25, I bought a 2015 Porsche 911Turbo S Cabriolet. 5/31/25, I received the car. The next day while washing the car, I noticed a previously repaired cracked bumper. The damage was not disclosed in the ad nor by The Lemon Squad (their inspection service). I notified the seller & Cars and Bids. The seller blew me off. Cars and Bids offered no support. They said, "They would make a note of it in seller's profile." 6/5/25, I don't see anything in the seller's profile. I guess it is OK for this unscrupulous dealer K2222 Eyas to commit fraud on this site. There is NO WAY K2222 or the Lemon Squad missed this previous repair.

31 May 2025
Unprompted review
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Reply from Cars & Bids

Hi Ed,
We're sorry to hear that your unsatisfied with your experience on Cars & Bids. Unfortunately, we are unable to physically inspect every car auctioned on the site, and encourage bidders to perform or arrange in-person inspections before bidding. While we have been in contact with the seller on your behalf, and made note internally on the seller's profile, the best way to address any concerns you have with the car is to contact the seller directly. If you have questions about how to get in touch with them or the best way to do so, we would be happy to help - please contact us via the in-site chat or at postauction@carsandbids.com

Rated 1 out of 5 stars

I purchased a vehicle that is listed…

I purchased a vehicle that is listed with no transmission issues, only minor chips and a thrust rob bushing, i went through the website internal systems to purchase the car and ship it, it arrived with a slipping clutch and very undriveable un like what the listing said, contact both seller and website the said to get a diagnosis by the bmw dealer so the can have the seller help with the repair, i did that and once i showed the seller the report he stopped responding, the website took zero accountability and told me i should have done more research as if i didnt go through the whole listing and didnt see any mention of transmission issues,
They refused to help at all and all the could do is refund 275$ buyer fee and ban the seller, bit late if you ask me letting someone sell a broken car under a listing that says its almost perfect is very scammy.

13 May 2025
Unprompted review
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Reply from Cars & Bids

We're sorry to hear that you had a negative experience on Cars & Bids. Unfortunately, we are unable to physically inspect each car that is listed on the site. In these rare cases where a car was materially misrepresented, we work with the buyer and seller to come to an amicable solution. If we are unable to do so, we may, at our discretion, refund our buyer's fee as an act of good faith. If we find a seller to have misrepresented a vehicle, they are immediately and permanently removed from the platform. Please contact us at support@carsandbids.com if you have any questions.

Rated 5 out of 5 stars

First time seller and previous buyer

First time seller and previous buyer. Platform is very easy to use. Great support resources. Step by step instructions made the entire process run smoothly. Highly recommend and will definitely use again.

30 May 2025
Unprompted review
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Reply from Cars & Bids

Thank you, Jason! We are overjoyed to hear that you had such a great experience buying AND selling on Cars & Bids!

Rated 5 out of 5 stars

I sold my 2013 Mustang on Cars&Bids

I sold my 2013 Mustang on Cars&Bids. The entire process is very easy and smooth, from submitting the car to transferring it to an out-of-state buyer. The support team was quick to respond, and very helpful along the way. I got a good sale price, and I don't have any complaints about my experience. If I need to buy or sell another cool car, this is the place to be.

13 May 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Ben! We are so happy to hear that you had such a great experience selling your Mustang on Cars & Bids!

Rated 1 out of 5 stars

I've tried and tried to get a car…

I've tried and tried to get a car listed, but received no response from "customer service." Customer service is non-existent. When you can't find a phone number on the website prominently displayed (you have to Google it) and then it just goes to voicemail...it's not acceptable.

2 June 2025
Unprompted review
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Reply from Cars & Bids

Hi Scott,
We're sorry to hear that you're unsatisfied with your experience listing on Cars & Bids. Our dedicated auction manager team strives to respond to all chat messages within 1 business day - considerably faster than our competition. We are unable to staff a 24/7 phone line, though we may expand to phone support in the future.
If you still need to get in touch with your auction manager, the best method is through the in-site chat. You can also email support@carsandbids.com any time.
Please contact us if you have any questions.

Rated 5 out of 5 stars

I’m a first time seller online and had…

I’m a first time seller online and had a lot of anxiety on how would it go. Cars and Bids has start to finish customer service that took care of my anxiety and made the experience seamless. I would 100% come back to them to sell or buy my next enthusiast car.

30 May 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Yashwanth! We are overjoyed to hear that you had such a great experience selling your special car on Cars & Bids!

Rated 5 out of 5 stars

Bought a BMW Z3 and I'm happy!

My experience was great! I won an auction for a 2000 BMW Z3. The seller was fantastic and as an enthusiast, he knew all the ins and outs of the car. The auction, purchase, and pickup all went smoothly and the car has been wonderful.

7 May 2025
Unprompted review
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Reply from Cars & Bids

Thank you, Cameron! We are so happy to hear that you had such a great experience winning your special Bimmer on Cars & Bids!

Rated 5 out of 5 stars

Bought & Sold on C&B

I bought and sold my car on this website. I had an amazing experience both times. The staff are friendly and helpful, and the auction experience is seamless.

1 May 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Patrick! We are overjoyed to hear that you've had so many great experiences buying AND selling on Cars & Bids!

Rated 5 out of 5 stars

The only website to sell your car

Amazing website to sell your car. My car sold right at the reserve price I chose.

The post auction process is where Cars and Bids really shines. Super responsive and thorough staff! Shout out to Nick, Susan, Brittany, Taylor and Ashleigh. They really brought it home for me.

9 May 2025
Unprompted review
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Reply from Cars & Bids

Thank you, Cisco! We are overjoyed to hear that you had such a great experience selling your special car on Cars & Bids!

Rated 5 out of 5 stars

Cars and Bids 2007 Corvette Auction

Cars and Bids is an easy site to understand, the UI’s are easy to use, and I felt very confident as a first time bidder. The communication post auction was perfect, and I had an absolutely world-class experience with the seller as well. Highly recommended.

2 May 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Heath! We are so happy to hear that you had such a great experience bidding and winning on Cars & Bids!

Rated 5 out of 5 stars

Very smooth auction sale

The customer service was very responsive and clear. They had knowledgeable people responding to questions and providing helpful tips and reminders.

12 May 2025
Unprompted review
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Reply from Cars & Bids

Thank you, Jerry! We are overjoyed to hear that you had such a great experience selling your special car through Cars & Bids!

Rated 5 out of 5 stars

Cars and Bids is trustworthy and convenient

Cars and Bids provided a lot of information and pictures about the car I bought. A safe payment platform and shipping options are available directly through the winner's page if you win the auction. Having the car picked up and delivered was much more convenient and hassle-free than I expected.

23 April 2025
Unprompted review
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Reply from Cars & Bids

Thank you, Alexander! We are overjoyed to hear that you had such an excellent experience not only winning a special car, but also completing the purchase through SafePay and having your car delivered through Cars & Bids Shipping!

Rated 5 out of 5 stars

Sold my 2011 Porsche Panamera on…

Sold my 2011 Porsche Panamera on Cars&Bids with top dollar.

The real person support is fantastic.

30 April 2025
Unprompted review
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Reply from Cars & Bids

Thank you! We are overjoyed to hear that you had such a great experience selling your special P-Car on Cars & Bids!

Rated 5 out of 5 stars

Seamless experience

Seamless experience. Easy to use, effective, efficient. Overall just a fantastic platform. The post-auction was just as good.

28 April 2025
Unprompted review
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Reply from Cars & Bids

Thanks, Ryan! We are so happy to hear that you had such a great experience on Cars & Bids!

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