I have recently placed an order for 10k personalised bags with Burgass for one of my customers. Even though Burgass say on their website that all orders are manufactured in house, unbeknown to me the... See more
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See what reviewers are saying
We have dealing with this company for 2 years, their prices are really competitive & they always deliver on time. Excellent customer services, especially Louise, who always makes sure we get the best... See more
Company replied
We contacted Burgass Carrier bags as we needed bags for our whisky and cigar shop in Jeffrey st. Edinburgh. We had lots of questions regarding the strength of the bags, sizes, etc. and all of our ques... See more
Despite ordering in plenty of time, they delivered late and less than I ordered and paid for. They did give a refund of the shortfall but I asked for the money to go into my bank account and they se... See more
Company replied
Company details
Information provided by various external sources
British manufacturers of high quality printed polythene and paper carrier bags.
Contact info
Nether Street, Beeston, NG9 2AT, Nottingham
- 0115 9431775
- marketing@carrier-bag.com
- carrier-bag.com
2.0
Poor
85 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Brilliant company
Made bags to my very specific specifications.
Great friendly and helpful staff
Will definitely use again.
Cave Records
Shrewsbury
11 April 2016
Unprompted review
Luxury linens
Great service and design, bags always delivered on time. Nice company to have on board.
6 April 2016
Unprompted review
order processing
First class service would have no problem using this company again and referring them.
6 April 2016
Unprompted review
paper bags
Really good and fast service.
Produced 1000 paper bags in two days to meet client delivery date.
Unfortunately the order was sent on standard service not express ( and DPD lost the box) hence it missed the first day of an event which was a shame. However the client was still happy with the quality and appreciated the effort.
5 April 2016
Unprompted review
Pleasure to deal with
Burgass dealt with my order efficiently & smoothly. No problem recommending this supplier to others.
(Daisy from Galpeg Ltd.)
5 April 2016
Unprompted review
good people to work with
I would recommend them to anyone,good products & efficient staff.
My only concern is that I am still on pro-forma,despite being in this business over 25 years & having good refs from all my other companies.
5 April 2016
Unprompted review
Reply from Burgass Carrier Bags
Hi Rob
Thank you for your positive review. If you would like to discuss the status of your account with us, and wish to apply for a credit account, please contact john@carrier-bag.com .
Lucy @ Burgass
Adrian Heard Impress Promotionals - St Albans
Had a pricing issue with my client and had to shop around to get the order. Sales service was excellent and pricing the best I could find. We had a problem with the production but Burgass went that extra mile to rectify the problem and delivered on time. Now my one stop provider for all bags.
5 April 2016
Unprompted review
Reply from Burgass Carrier Bags
That's so great to hear. We do pride ourselves on both quality and competitive pricing and if we can go the extra mile, we will do so!
Many thanks for your positive review. It is appreciated.
Lucy @ Burgass
Satisfied customer
The team at Burgass are very responsive, the quality of their bags is excellent with a nice clean print.
5 April 2016
Unprompted review
Excellent...
Burgers were able to turn an order around for me in a very short time and with excellent pricing, quality and service! Would highly recommend!
5 April 2016
Unprompted review
First class supplier.
I have used Burgass for many years and have always found them to be excellent.
5 April 2016
Unprompted review
Excellent service. Always
5 April 2016
Unprompted review
Good service
We have dealt with Burgass for many years now and can recommend them for their fine service
5 April 2016
Unprompted review
From M3P
My client was very satisfied with their recent first order for 20,000 bags ordered from us supplied by Burgass
5 April 2016
Unprompted review
Hackin Ltd.
Hackin Ltd. A very straight forward experience. Thankyou, Pete Hackin MD
5 April 2016
Unprompted review
Good service
Good service, sometimes takes a little while to get quotations but apart from that OK.
5 April 2016
Unprompted review
Reply from Burgass Carrier Bags
Thanks Kayleigh.
Its really useful to hear areas we can improve upon, as well as all the good points. We appreciate that a quick response to quotations is really important to our trade customers and we will continue to strive to provide a speedy turnaround!
Kind regards,
Lucy @ Burgass
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