Carolina Cabin Rentals Reviews 

720
TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

Carolina Cabin Rentals made our Christmas vacation wonderful. They are very informative and have excellent customer service. Our house was was clean , great beds, nice hot tub! Very cozy. The neighb... See more

Rated 1 out of 5 stars

As others mentioned, it is difficult to communicate with the office due to so many diff staff you may get. Some are very rude & condescending. The cabin furnishings & design are top notch but you need... See more

Company replied

Rated 5 out of 5 stars

Fantastic family getaway! A short drive to App Ski Mountain. The multi-level layout of the bedrooms allowed for very comfortable separation of two families staying in the same house. Very kid friendly... See more

Rated 1 out of 5 stars

Day 3 and still have not received my deposit back, they even took out the second payment even though it was not due until 15 days out. We agreed to rent a place with certain expectations of ability to... See more

Company details

  1. Vacation Rental
  2. Travel Agency

Information provided by various external sources

Large selection of cabin rentals in Boone, Blowing Rock, Banner Elk, Beech Mountain, Sugar Mountain and Grandfather Mountain in the NC Blue Ridge Mountains.


Contact info

3.0

Average

TrustScore 3 out of 5

720 reviews

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3.0

All reviews

(720)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Fiddlestix 114

Cabin was clean and well stocked with kitchenware. Very quiet and serene area. Living room furniture could be made more comfortable and suitable for adults. Overall this was a cute cabin and we loved the layout.

4 October 2021
Rated 5 out of 5 stars

I loved the Black Bear Retreat cabin

I loved the Black Bear Retreat cabin. It received a lot of compliments from the guests. The view was beautiful. The house was clean. I definitely referred this place to people. I'm looking forward to booking again.

4 October 2021
Rated 4 out of 5 stars

Had a few hiccups with this rental in…

Had a few hiccups with this rental in Banner Elk. Lanes End house was not clean when we arrived at 4PM check in. Took till 7PM before it got done. Master TV did NOT work during our week stay.
A/C is only dwnstairs in this house. Luckily it wasn't HOT during our week or we would have left since it did NOT have central air. but a lovely home! Carolina Rentals answered all my complaints & phone calls for these issues.I would use them AGAIN!

4 October 2021
Rated 1 out of 5 stars

book pay contract and BAMMMMM SCAMMM

I was so excited to spend a week in the mountains and i was so luck to have spoken to Morgan. Told me i would get a discount for renting a week, so i did. I picked a great cabin booked paid and gave a discount from 3,900 to 3,700 . I get the contract and when we are about to sign wrong last name no a biggy but we get a oh sorry wrong dates now we have to raise you from 3,700 to 4,300.WHAT? I spoke to Ed no compassion , i said this can not be look so i go in like a new booking guess what it saids on site i have the picture 3,900. So how could you rip us off wanting to charge us 4,300. I had to reach out to Amex do not sign anything until you read and get first the contract. Oh and conveniently you can not cancel if it is passed 24 hrs wow. So i write three emails, as well as ask for a supervisor. I am told will call you back this was 9 hours ago. I guess they noticed that they made a big mistake #don'ttrust

25 September 2021
Unprompted review
Rated 5 out of 5 stars

A fabulous experience

Carolina Cabin Rental did a fabulous job in providing housing for our family reunion. The customer service was spectacular as we had to rearrange plans due to Covid. They effectively communicated and corresponded with me with pertinent information leading up to our stay. We had no trouble during our stay, thanks to all the information and help they provided. Thank you!

14 September 2021
Rated 5 out of 5 stars

We used Carolina Cabin Rental and…

We used Carolina Cabin Rental and everything went perfect! The house was just as we were told! Caroline Rentals gave use perfect directions to the house we rented. When I called with questions they were answered and everyone I spoke with was very nice and professional.
I would 100% use Carolina Rentals again!

1 September 2021
Rated 5 out of 5 stars

Kick App View Lives Up to Name

Kick App View is a lovely and well appointed home with everything one needs to enjoy a great vacation! The view of Grandfather Mountain from the deck is so beautiful; providing the perfect spot for relaxing with friends and family. The site is private, yet provides easy access to a variety of activities and delicious dining in both directions from Seven Devils. The lower level hot tub, foosball table, and separate living area allow groups to have several things going on at one time. We thoroughly enjoyed our visit there!

1 September 2021
Rated 5 out of 5 stars

The best!

Carolina Cabin Rentals were amazing. They answered our phone calls right away, seven days a week and helped us get into our fabulous rental early. They were incredibly helpful. I highly recommend them!

1 September 2021
Rated 4 out of 5 stars

We had a positive experience

We had a positive experience renting a cabin from Carolina Cabin Rentals. I found them very responsive and timely in addressing a minor maintenance issue during our stay. The only reason I'm giving four instead of five stars is that, before our stay, I'd asked for information the receptionist couldn't provide so I asked if someone with the knowledge would call me back. Unfortunately, I never got my call returned. Otherwise, I'm more than satisfied and will consider doing business with CCR again in the near future.

1 September 2021

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