The Carmina team was very helpful! Definitely a super team! The boots were gorgeous and very comfortable as well. I ordered a pair of custom boots from them and it took a few months to complete - but... See more
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Great sales service...got instant reply about sizing ...delivered within 3 working days and absolutely over the moon with my tasselled loafers...the leather is superb, really soft and the shoes are ve... See more
I purchased a pair of JODHPUR DRESS BOOTS 865 FOREST in brown Vegano from the Carmina website along with their essential shoe care kit. When the boots arrived, I noticed immediately that the colour wa... See more
My first purchase of Carmina footwear, after months of viewing their shoes/boots, accessories and website information. Took advantage of the free belt with footwear. Brenda was extremely helpful i... See more
Company details
Written by the company
Mallorca Handmade shoes for men and women. Shoemakers since 1866 Specialists in oxford shoes, cordovan shoes and loafers. Leather style and quality for your shoes. París, Madrid, Dubai, Barcelona, New York and Palma de Mallorca.
Contact info
berenguer d'anoia 60, 07300, inca, Spain
- 971880938
- info@carminashoemaker.com
- carminashoemaker.com
4.1
Great
119 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 28% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The worst customer service I’ve…
The worst customer service I’ve experienced from any company. They do not respond to your emails.
19 January 2021
Unprompted review
Nice shoes, worse customer service
Nice shoes, very lousy customer service. The customer service will destroy this company if they will continue their customer service the way it is. Sent back a shoe for a size exchange, said that it will take a month to process. E-mailed them a couple of times for updates, and no response. Took my money and ran away. Stay away.
12 May 2020
Unprompted review
I ordered my shoes in August 19
I ordered my shoes in August 19. I payed upfront. Until now ( end of december)I didn‘t receive the shoes and I asked my money back since 3 weeks. I always receive mails that the payment will be send back but nothing happens.
22 December 2019
Unprompted review
Carmina used a well-respected courier…
Carmina used a well-respected courier (UPS) that unfortunately mishandled my order which meant I didn't receive the shoes. UPS was very difficult to deal with and denied responsibility. Carmina gave me a refund.
16 April 2018
Unprompted review
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