Carla Jewelry Reviews 

616
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 579 reviews, reviewers had a great experience with this company. Customers frequently mention that the jewelry pieces are beautifully crafted, stunning, and arrive very quickly with helpful tracking updates to follow every step of the journey. Many buyers are very happy with the overall quality and find these lovely items make wonderful, meaningful gifts for family and friends. Some reviewers were not happy with certain items, noting that some pieces looked cheap, arrived broken, or tarnished after just a short time of wearing them. A few people also felt that the delivered products did not match the online photographs or the advertised descriptions properly.

What people talk about most

Product

Reviewers mention positive feedback about product quality, describing items as beautiful, well made, and... See more

Quality

Users describe positive interactions with quality, noting that the jewelry is beautifully made and offers... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt arrivals and efficient... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear split in opinion. Many reviewers... See more

Price

Reviewers highlight ambiguous aspects of price with varying opinions. Many consumers praise the great prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased two pieces separately following the loss of my beloved little dog. These lovely hug pendant is delightful and brings back so many happy memories. The sterling silver paw bracelet is beauti... See more

Rated 5 out of 5 stars

Have received three different items, seashell anklet, daisy bracelet and blue Madala earrings. All beautifully made, the anklet and bracelet are so pretty. The earrings are quite stunning but do find... See more

Rated 5 out of 5 stars

I purchased 2 hug pendant necklaces for my daughters who had recently lost dogs to remind them of good times they had . The quality of the jewellery looks good. Ordering was easy and the delivery was... See more

Company replied

Rated 5 out of 5 stars

I bought a necklace from Carla Jewelry hoping it would not be TAT that I have received from other sites On opening my package I found the most beautiful necklace , just as shown on this site, it is be... See more

Company replied


Company details

  1. Jewellery Manufacturer

Written by the company

Every piece of jewelry begins not just with an idea, but with intention - a commitment to craftsmanship, meaning, and timeless design. It’s a journey that starts with raw materials and a vision, shaped slowly by hand into something deeply personal.


Contact info

4.2

Great

TrustScore 4 out of 5

616 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(616)

604 reviews in the last 12 months

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Rated 1 out of 5 stars

So far I rate them a 1

So far I rate them a 1. I ordered four pair of earrings. Coming from a company I understand is in California, I find it incredibly difficult to find that although I ordered them June 25, 2026, here it is July 12 and they’re still in transit! Really? Are you walking them across the country? I will think twice about ordering from them again. There have been no updates since July 1. Not happy. I hope they arrive.
An update: earrings finally arrived, and the “silver” earrings were a cheap metal. One of the clasps was broken. They replaced it quickly enough, but they are NOT the quality earrings they advertise. Overpriced for the quality. Buyer beware!

11 July 2026
Unprompted review
Rated 5 out of 5 stars

The items were excellent quality and…

The items were excellent quality and very beautifully colored. They're tracking of the order and shipment was fantastic! I only wished that a small box was included to help in wrapping for a gift. The young lady that I gave them to as a gift was extremely happy with them.

11 July 2026
Unprompted review
Rated 1 out of 5 stars

Don't buy the hummingbird necklace .

Don't buy the hummingbird necklace .. it's really really bad
Yeah .. proves I'm still not too old to get fleeced.
Hummingbird necklace is nothing like the picture. Just a mass produced cheap looking bit of plastic very disappointed. Wanted to support a local artisan .. ended up giving my money to what I suspect is a reseller.
Not sure we should fall for the old "heading for retirement" line either. suspect Carla might not be the dear old craftswoman pottering away with her pliers. Though happy to be proved otherwise Carla Jewellery ?

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Last Treasure Arrives Fron Carla's

Just ŕeceived my last purchase from Carla's Jewelry; that of a matched pair of vintage butterfly wing earrings!! All of my purchaseshave been for my wife; previously supporting her love for and regularly feeding hummingbirds (several pieces);
A piece celebrating the life of a passed dacschund puppy held in her arms-- embraced by her love and forever memories!!

Passing to the last arrival; the piece she designated as her favorite artistic work that she wanted to own were the vintage butterfly wing earrings delivered two days ago.
I had received the package upon delivery and removed them from the packaging and placed for her to welcome when returning from work at a purple martin bird sanctuary she monitors.
Upon arrival she found the gift; rewarded me with a smile; and happily removed the gift to wear on each ear--thrilled with her newest, and MOST sought piece from Carla's Jewelry. Each gift is our reminder and tribute to Carla's Jewelry!!
All purchases & service rated
5 STAR * * * * *

7 July 2026
Unprompted review
Rated 5 out of 5 stars

My experience was very good

My experience was very good
Professional
Customer service excellent
Product Quality is great
It’s exactly what I ordered
I’m extremely happy and would recommend this business highly

9 July 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. Please be assured that we are committed to providing quality products and excellent service to all our customers. If you have any further questions or need assistance, please feel free to reach out to our customer service team with your order details.

Best regards,
The Team

Rated 5 out of 5 stars

Beautiful jewelry great communication…

Beautiful jewelry great communication and fast shipping.

7 July 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for your positive feedback. We are thrilled to hear that you had a great experience with us.

At our company, we strive to ensure every order is processed with care and attention to detail. Your satisfaction is our top priority.

If you have any further questions or need assistance, please reach out to our customer service team with your order details so we can help you further.

Best regards,
The Team

Rated 5 out of 5 stars

My dachshund reminder

I needed some jewelry to remind me of my puppy and you had the perfect pieces, not to mention a site full of beautiful pieces. I only wish I could have ordered more. Definitely a site worth shopping in. 🫶

7 July 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you are satisfied with our service and products.

At our company, we strive to maintain high standards and your feedback affirms that we are on the right track.

If you have any further questions or need assistance, please reach out to our customer service team with your order details so we can assist you further.

Best regards,
The Team

Rated 5 out of 5 stars

I love the fact that each piece of…

I love the fact that each piece of jewelry is well-thought-out and made with such care and precision. I wish that I could have received my two pairs of earrings sooner than two weeks.

22 June 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with us.

At our company, we strive to ensure that every order is handled with care and attention to detail. Your satisfaction is our priority.

If you have any further questions or need assistance, please feel free to reach out to our customer service team with your order number so we can assist you personally.

Best regards,
Team

Rated 5 out of 5 stars

The picture of the pendent I ordered…was just a picture. The pendant was equsite!

The picture of the pendent I ordered online was breath taking. I ordered it, paid for it and started the wait. Just a few weeks later IT ARRIVED! well packaged with care I opened it....I removed the tissues and couldn't believe my eyes! It was so much prettier than its picture! I started to cry. I had read online so many negative reviews only to find out that there were numerous companies with the same name. I thought I had literally thrown away my money... :( The package I received was done with care and quality.

1 July 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with us.

At our company, we strive to provide quality service and products to all our customers. Your satisfaction is very important to us.

If you have any further questions or need assistance, please feel free to reach out to our customer service team with your order details so we can assist you further.

Best regards,
The Team

Rated 4 out of 5 stars

Jewelry is beautiful

Jewelry is beautiful. Delivery was a little slow

22 June 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello Steve,

Thank you for your positive feedback. We are pleased to hear that you had a good experience with our service. Please be assured that we are committed to providing quality and reliable service to all our customers. If you have any further questions or issues, we would appreciate it if you could reach out to our customer service team with your order number so we can assist you further.

Best regards,
The Team

Rated 1 out of 5 stars

Yet another dropshipper scam website

5 July 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

We are very sorry to hear about your experience and understand your frustration. Please know that we take all feedback seriously and are committed to ensuring our customers receive the quality and service they expect.

We would appreciate the opportunity to resolve this for you; please reach out to our customer service team with your order details so we can assist you further.

Best regards,
The Team

Rated 5 out of 5 stars

Beautifully hand made jewelry

Beautifully hand made jewelry - I bought the Owl earrings and the Hummingbirds for my GF and she loves them.

30 June 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for taking the time to share your positive feedback. We are thrilled to hear that you had a great experience with us.

Please be assured that we are committed to providing high-quality service to all our customers.

If you have any further questions or need assistance, feel free to reach out to our customer service team with your order details so we can help you further.

Best regards,
The Team

Rated 5 out of 5 stars

I ordered the hummingbird earrings and I absolutely love them

I ordered the hummingbird earrings and necklace and I was so happy with the level of detail, colors and beautiful design. I wore them last night to a party and I received multiple compliments! My new favorite!

2 July 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with us.

At our company, we strive to provide high-quality products and excellent service to all our customers. Your satisfaction is very important to us.

If you have any further questions or need assistance, please reach out to our customer service team with your order number so we can assist you further.

Best regards,
The Team

Rated 5 out of 5 stars

Sweet “picture” of my dog around my neck

Beautiful jewelry, delivered quickly, and reasonably priced.

3 July 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with us.

At our company, we are committed to providing high-quality products and excellent customer service. Your satisfaction is our top priority.

If you have any further questions or need assistance, please reach out to our customer service team with your order details, and we will be happy to help.

Best regards,
Team

Rated 1 out of 5 stars

Do not be fooled by this Company

Do not be fooled by this Company. Firstly they are not retiring/closing down. Although their items are marked as "in stock" They are not! They are manufactured outside the UK and require customs clearance from both exporting and importing countries. The item I ordered was not collected by the courier until 4 days after I was emailed to say it had been shipped. It is now somewhere but who knows where it is. Customer service response take 3 days and they just fob you off! Having to buy my wife another birthday present, They are a con and a disgrace!

2 July 2026
Unprompted review
Carla Jewelry logo

Reply from Carla Jewelry

Hello,

We are very sorry to hear about your experience and understand your frustration. Your feedback is important to us, and we take such concerns seriously.

Please be assured that we are committed to providing quality service and resolving any issues that arise.

We would appreciate the opportunity to assist you further; please send your order number to our customer service team so we can address this promptly.

Best regards,
The Team

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