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Carjudge Reviews 

2,700
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Disappointed with the billing. I was expecting a charge of €2.90 but was invoiced €29 — ten times the amount I understood I would pay. That kind of discrepancy is not acceptable and makes me question... See more

Company replied

Rated 5 out of 5 stars

Jenny was really friendly. I did not want monthly subscription but somehow wasn’t paying attention and started charging it itself. She organised everything, it was cancelled right away. The report wa... See more

Rated 5 out of 5 stars

Used it once to get the info on my new car. Accidentally didn’t see the 7 day trial before being charged the monthly amount. Contacted their customer services via email to cancel as I don’t need the s... See more

Rated 1 out of 5 stars

I inadvertently signed up to a subscription, which was very unclear on the site. The one off report report I thought I was purchasing didn't tell me too much either! I contacted the company four da... See more

Company replied

Company details

  1. Car Dealer
  2. Auto Broker

Written by the company

CarJudge is your trusted partner for buying used vehicles. Thanks to our VIN and license plate verification technology, we provide instant and comprehensive history reports. Detect mileage fraud, past accidents, theft status, and hidden defects in just one click. Buy your next car with complete peace of mind with CarJudge.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 24 hours

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3.5

All reviews

(2,700)

2,688 reviews in the last 12 months

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Rated 1 out of 5 stars

Don’t use this website

As many others have said- they took a one time payment and then took a subscription payments of £25.95. It was not made clear on checkout that I was agreeing to a free trail with payment to follow. I only used to check service history of my vehicle and this wasn’t even included. I would highly recommend not using this website.
I can contacted for a refund which I highly doubt I’ll receive.

9 June 2026
Unprompted review
Carjudge logo

Reply from Carjudge

Dear Sir,

Your experience matters to us. We have decided to issue a refund for you in order to ensure customer satisfaction. Please contact us at contact@carjudge.com so we can identify your account and proceed with the refund. Our subscription terms are clearly outlined during checkout, including the trial period and subsequent billing.

Warm regards,
The CarJudge Team

Rated 1 out of 5 stars

Total waste of money

Total waste of money, all the site gives you is the really basic brochure information and everything else is a load of S@/T
Deliberately put in details about a car I scrapped after my first one and it came back with clean everything. Don’t waste your money
Scam

9 June 2026
Unprompted review
Carjudge logo

Reply from Carjudge

Dear Sir,

The concerns you are raising deserve our full attention. Our reports are generated directly from official databases and reflect the information available at the time of the request.
We would like to review your specific case in detail. Please contact us at contact@carjudge.com, mentioning your review so we can prioritize your request.

Kind regards,
The CarJudge Team

Rated 5 out of 5 stars

Excellent support – thank you

I would like to express my sincere gratitude to Cynthia from the support team. She promptly helped resolve the misunderstanding regarding the subscription and handled the matter professionally and efficiently. I truly appreciate her assistance and excellent customer service.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Very misleading pricing system

Very misleading pricing system. I only wanted a one-time vehicle report for €2.90, but a recurring subscription of €29.95 every 4 weeks was activated through a trial period that was not clearly visible during checkout.

This feels intentionally deceptive. I have contacted support requesting cancellation and a refund.

Always read the fine print before entering your card details.

6 June 2026
Unprompted review
Carjudge logo

Reply from Carjudge

Dear Alan,

We are sorry to hear about your experience. As a reminder, our subscription terms are clearly outlined during checkout. Your refund request is approved. Please reach out to us at contact@carjudge.com

Kind regards,
The CarJudge Team

Rated 1 out of 5 stars

Didn’t show me service history

Didn’t show me service history

6 June 2026
Carjudge logo

Reply from Carjudge

Dear John,

We are sorry the report did not include the service history you were looking for and we are here to help. Our team has reached out to you by email to assist you further.

Kind regards,
The CarJudge Team

Rated 2 out of 5 stars

poor report

poor report

6 June 2026
Carjudge logo

Reply from Carjudge

Hello,

We are sorry the report fell short of your expectations , this is not the experience we strive to deliver. Our team has reached out to you to provide the necessary assistance and we remain available at contact@carjudge.com

Kind regards,
The CarJudge Team

Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere appreciation for the outstanding support I received from Estelle.

I contacted CarJudge regarding a billing issue after I had already cancelled my subscription and stopped using the service. The situation was frustrating, as a payment was still taken from my account despite my cancellation confirmation.

Estelle took the time to carefully review all the information I provided, including emails, screenshots, and details of my communication with customer support. She listened attentively, treated my case professionally, and showed genuine understanding of my concerns. Rather than giving a standard response, she thoroughly investigated the matter and worked toward a fair resolution.

Although I am still waiting for the refund to arrive in my account, I have been informed that the issue has been resolved and I am confident that the refund is now only a matter of processing time.

What impressed me most was Estelle’s professionalism, patience, and willingness to help. She handled the situation with respect and made me feel that my concerns were taken seriously.

Thank you, Estelle, for your excellent customer service and for taking the time to help resolve my case. It is rare to receive such attentive and customer-focused support nowadays.

Highly recommended.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Web site really easy to use

Web site really easy to use. All I had was a recovered motorcycle frame number which I entered in to the web site and £2.45 later they sent me a full report, showing there was no history of theft, no record of dismantling or write off and even had mileage reports for past MOTs. Excellent service, thank you.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Charge a fee after initial payment and…

Charge a fee after initial payment and did not agree to the monthly payment and request a refund asap please

3 June 2026
Unprompted review
Carjudge logo

Reply from Carjudge

Dear Dean,

Your experience matters to us. Your refund has already been processed, in line with our money-back guarantee. As a reminder, our subscription terms, including the trial period and monthly renewal, are clearly outlined prior to any payment confirmation.

If you ever need further assistance, please email us at contact@carjudge.com

Kind regards,
The CarJudge Team

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