Caringsunshine Reviews 4

TrustScore 3.5 out of 5

3.7

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Company details

Information provided by various external sources

Purchase all Nature's Sunshine products at the member price with fast shipping and great customer service. Free membership with $40 purchase.


Contact info

3.7

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Ordering since May of 2022. 5/5

I have been ordering since May of 2022. A regular routine for protein powder vitamins and supplements.

I have never found a better price point. I have tried several times but this remains the best return on investment.

I find the shipping to be faster than promised. 5-7 days promised that arrives in 3-4. I live in a suburb of Socal with easy shipping.

I have never had to contact customer service.

I like them enough to make this trust pilot review. As 3.6/5 (rating at this time) just doesn't reflect my 5/5 experience.

I think they are a smaller family business (reseller) and I do like supporting people out there making it happen for themselves.

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Outstanding company that goes the extra mile for their customers. They are a throwback to how Nature's Sunshine used to be with their focus on education.

6 September 2024
Unprompted review
Caringsunshine logo

Reply from Caringsunshine

Thank you so much for the kind feedback! We appreciate your trust in our company. <3

Rated 5 out of 5 stars

I like they’re a family business…

I have been ordering from this company for years. When the occasional issue has arisen, they have always stepped up to provide resolve in a professional, courteous manner. They keep me informed of the status of my order from the moment I place it until it’s delivered. I like that they’re a family business!

28 August 2024
Unprompted review
Caringsunshine logo

Reply from Caringsunshine

Thank you for your feedback! We are happy to hear you are satisfied with our company!

Rated 1 out of 5 stars

screws up shipping and treat customer like thief

I used to order form this site regularly. I mean seriously, on a very regular basis! But last few times they have screwed up my orders and expected me to pay twice (oh with a friggin discount). Absolute sh!t. I ordered a necessary supplement because my kids were bad sick, and they took several weeks before even reshipping a new order. Then when my first order finally arrived 2 months late, they made me pay to return it, or they said they would charge me a second time. Complete joke. They messed up and they should have just let me keep it for the crappy service and my order not being on time to begin with. Lost total respect for them. Never buy from them. There's plenty of other NS sites that offer cheap shipping and faster, but not this one. I used to order form them a lot because they were closest to my address. I'm totally pissed! Awful service.

16 August 2024
Unprompted review
Caringsunshine logo

Reply from Caringsunshine

Hello, we are sorry to hear about your frustrations with us. Please reach out to us and we can make it right for you. We have reshipment processes and always want our customers to receive their products quickly. In your case, you received two packages, and we requested a free return of the second order or the purchase of it at a hefty discount. We do this for all customers that receive both packages. We are sorry you were confused in this case but we would not require you to pay return shipping. There was no malicious intent in this case. Please reach out to us at service@caringsunshine.com.

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