CarFinanced  Reviews 

307
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the dedicated staff for being exceptionally helpful, patient, and incredibly knowledgeable throughout the entire purchasing journey. Consumers note that the overall service is consistently smooth, highly efficient, and remarkably stress-free from the very beginning. Many people also highlight the rapid response times and clear guidance, making every complex step very easy to understand. Some reviewers were not happy with communication delays, unexpected problems during approval, and serious concerns regarding vehicle condition. A few customers experienced frustrating setbacks and felt unsupported when trying to resolve these unexpected operational problems.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting extremely helpful and professional team members... See more

Service

Customers had positive experiences with service, describing it as excellent and efficient from start to... See more

Customer service

Consumers find customer service to be positive, highlighting simple application processes and fast responses.... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the quick, smooth, and... See more

Response time

Users describe positive interactions with response time, highlighting fast answers and prompt action from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had a lovely lady called Aliyah look after me throughout my purchasing a new car journey and she has been absolutely wonderful! Nothing was to much hassle, provided me with so much knowledge a... See more

Company replied

Rated 5 out of 5 stars

Had the pleasure of dealing with Humera, all i can say is what a Great Asset to the company she is! So helpful, respectful, patient and gave me great advice. She's been helping me with my purch... See more

Rated 5 out of 5 stars

Absolutely smooth and faster progress. Girl call Humera deen was so helpfull. Thank you once again humaera for handling my application and make my finance application so easy. Definitely gonna use the... See more

Rated 5 out of 5 stars

From start to finish they couldn’t help me and my husband enough, we didn’t have the best start with choosing an awful dealership but that was our fault. But humera couldn’t have helped me anymore she... See more


Company details

  1. Car Finance and Loan Company
  2. Finance Broker

Written by the company

At CarFinanced, we make car finance simple, clear, and stress free. Whether you have good credit, bad credit, or you’re self employed, we work hard to find a deal that suits your situation. We take the time to explain everything properly, keep you updated throughout, and make sure there are no surprises. Our goal is to help you get the car you want with a finance plan that actually works for you. Apply now in 60 seconds today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

307 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(307)

169 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Support

My experience was amazing, my account manager was so efficient and of assistance at every stage with swift responses to my messages,during my finance process, and in a good time I was done. Really impressed 👍🏽

22 December 2025
Rated 5 out of 5 stars

Brilliant

Quick, simple process. Adam was great throughout. Very helpful, proffesional and quick with responses to any questions i had. Would highly recommend.

3 December 2025
Unprompted review
Rated 4 out of 5 stars

The account manager

The account manager - Sylvia was amazing. From the first call until collection, we were truly helped. It is funny because we only wanted to check what was out there and if we could get a car financed.

It is not a 5 star because few slips caused a delay during collection which was rectified through Team work. Sylvia (on day off), had to be in communication with everyone to ensure the smooth delivery.

In all, thank you!

30 November 2025
CarFinanced  logo

Reply from CarFinanced

Hi Ambrose,

Thank you for your review and kind words about Sylvia - we’re so pleased she supported you from the first call through to collection.

We’re sorry for the delays on collection day, but we’re glad the team worked together to resolve it quickly. Your feedback is appreciated and helps us improve and provide a 5 star experience to all of our customers.

Kind regards,
CarFinanced

Rated 5 out of 5 stars

Humera is the Star of Car Financed

Had the pleasure of dealing with Humera, all i can say is what a Great Asset to the company she is!
So helpful, respectful, patient and gave me great advice.
She's been helping me with my purchase and made sure I didnt go through anything alone as this is my 1st time taking out so much finance and I was very worried but Humera has been reassuring and helpful.
She's even made sure all was well after the purchase and I wasn't having any troubles.
The best staff member by Far!
Definitely recommending Humera to everyone!
Thank you

4 November 2025
Unprompted review

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