Carersondemand Reviews 

18
TrustScore 4.5 out of 5

4.5

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Company details

  1. Home Health Care Service
  2. Recruitment Service

Written by the company

Carers on Demand was created in 2016 when the founder used her vast experience in the care sector to create a revolutionary introductory service that offers a forward thinking, safe, reliable, cost effective, and professional service that really works! Carers on Demand - The most exciting service in the UK!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

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4.5

All reviews

(18)

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Rated 5 out of 5 stars

Exceptional trustful company,very…

Exceptional trustful company,very supportive and
reliable.Manager has kind and understanding approach.for 8 years experience with them I have been given very good roles and no issues .They are clear
and react to any problems Carers might report.I will stay with them

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing service! We needed a temporary Carer for my 98 year old mother in her own home at extremely short notice. Carers on Demand found us a wonderful person who was also a trained nurse and who was fantastic with my mother - calm, friendly and incredibly hard working (including disturbed nights). Emma at the agency responded quickly and most efficiently. Thank you!

22 June 2021
Unprompted review
Rated 5 out of 5 stars

Efficient and well coordinated

I feel so delighted to give this review. Carers on Demand is simply the best. They are very good at what they do, efficient, dedicated and most importantly the staff are wonderful,very caring.

1 April 2021
Unprompted review
Carersondemand logo

Reply from Carersondemand

Thank you so much for your lovely review.

Rated 5 out of 5 stars

This company genuinely cares

I love working with Carers on Demand and being able to make a real difference.
This is a company that genuinely cares-about it's staff, it's carers, and it's clients.

10 February 2021
Unprompted review
Rated 5 out of 5 stars

Review

We have been with Emma since 2017 and during that time we have been very well supported by Emma. She is very professional and knowledgeable and has ensured that the specific needs of our parents has been met. She is always available and she responds to any issue with immediately which is greatly appreciated. Thank you Emma.

20 June 2019
Unprompted review
Carersondemand logo

Reply from Carersondemand

Thank you Irene for your positive feedback. It is a very important part of our promise and ethos at carers on demand to be responsive and helpful at all times. We are always happy to help you.

Rated 5 out of 5 stars

What can i say but carers on demand is…

What can i say but carers on demand is one of the best companies I have worked for they are supportive of us as carers and deal with any issues I have promptly one of the things I like about them is that they offer such a good wage compared with all the other care companies which I think is very important they show they value us as carers because of the good wage they pay us ... lovely company to work for ..

18 June 2019
Unprompted review
Carersondemand logo

Reply from Carersondemand

Rachel we are so happy with your positive feedback. Its part of our mission at Carers on Demand to ensure both self-employed carers and temp carers receive a fair financial reward for their hard work.
This ensures continuity of carer and extremely high standards.

Rated 5 out of 5 stars

I have been working with Carers on…

I have been working with Carers on Demand for a while now, and I am personally impressed with the high quality training the company provides. As a carer, with an elderly mother myself,I am grateful for the empathic culture fostered in the firm and among it's staff members. We are encouraged to treat all clients with care and empathy, as if they were family, meaning that we can go the extra mile to ensure clients are well looked after. Professional, efficient and trusted, our managers allow staff to grow and develop rewarding careers. I would highly recommend.

14 June 2019
Unprompted review
Carersondemand logo

Reply from Carersondemand

Thank you so much we are so pleased that we can create positive conditions for both the self- employed carers we introduce and our employed carers. Your feedback is very much appreciated and valued.

Rated 5 out of 5 stars

Excellent company very well run.

Excellent company very well run.
Very good service from this company when I needed care.
Staff were very kind and professional.
Would highly recommend this company if you require care for your loved ones.

13 June 2019
Unprompted review
Carersondemand logo

Reply from Carersondemand

Thanks Susan.

Rated 5 out of 5 stars

Carers  on Demand have been fantastic

Carers  on Demand have been fantastic! We have tried many agencies over the years and COD beats them hands down!

The service is so professional and they really understand what is required when matching the right carer with the client, they believe in continuity of carer.

We are so happy with our long term carer and she not only has experience in caring for people with dementia but really enjoys her job. I couldn’t recommend them more.

25 May 2019
Unprompted review
Carersondemand logo

Reply from Carersondemand

Thanks Ann, we are genuinely so happy that you finally found the right agency that could introduce the right carer with the correct experience and training for your mother. All the best.

Rated 5 out of 5 stars

As an office employee I can confirm…

As an office employee I can confirm that at Carers On Demand we thoroughly vet our carers to ensure they are trained and hold certificates of proof, entitled to work in the UK, Police and reference checked, and are fully insured.
All our carers attend a face to face interview.

We have a proven track record of aligning the right carer to match a clients needs and we pride ourselves on our transparency in all areas which awards us with the great reputation we have gained over the years.

21 February 2019
Unprompted review
Rated 5 out of 5 stars

Carers On Demand are a really great…

Carers On Demand are a really great agency.
My mother has never been happier being able to live at home and being supported to be as independent as she can be.
The carer is lovely. Carers On Demand fully vet their carers and matched a carer to my mother perfectly. What could have been a very stressful time for us was made so straightforward and easy.
Thank you Carers On Demand.

I would recommend this company to anybody seeking Live-In care for their parents as an alternative to putting them in a home.

21 February 2019
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Carers on Demand really know the care industry and it’s so so refreshing to come across such a professional and responsive agency.

20 February 2019
Unprompted review
Carersondemand logo

Reply from Carersondemand

Thanks Dani.

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