This is the beginning of my 2nd year with you guys and I have enjoyed working with each individual I have come in contact with. Sometime I need help with entering my time. They are so nice about help... See more
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CareLinx connects families with safe, reliable and affordable in-home caregivers for seniors. Get family quality care for up to 50% less than traditional agencies. With more than 100,000 caregivers nationwide, CareLinx will help you find the right caregiver for your family so you can breathe easy. Dedicated Care Advisors will help you match, interview, and hire the best caregiver. Our real-time messaging and personalized Care Plan helps you see what’s happening at home, even when you’re away. The right caregiver is like family. We’re here to help you find that person.
Contact info
1350 Old Bayshore Hwy, 94010, Burlingame, United States
- 18004943106
- info@carelinx.com
- carelinx.com
Hasn’t replied to negative reviews
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Carelinx services.
The phone app is easy to navigate. Everything you need is available within the app. From speaking with personnel, adjusting and submitting time cards, educational classes, and the ease of selecting a client. Selecting and reviewing your work schedule is right there in the app. Good company.
Started off really bad and slow
Started off really bad and slow. Couldn't get an account set up with Carelynx .
Finally got all set up. Then money I earned was not getting deposited in my account. That took a little while to straighten out, last 2 numbers were reversed on my acct.
My family/client, wanted me to earn $25 an
Hour ,not $20. Finally got that straightened out. Now everything is great. I have really bonded with my " Family" and love my job.
When I needed assistance with time…
When I needed assistance with time sheets. They are very prompt in helping me.
I love my connections with carelinx
Good job of making sure things go…
Good job of making sure things go smoothly with your schedule and the patient. I'm excited to continue working with this company
A chaotic and frustrating experience
A chaotic and frustrating experience. Please do not contact me again
Very helpful
After figuring out the scheduling and use of the app, things have been great. Everyone is so helpful when you have an issue.
Fast timesheet and pay approval
Carelinx is an Amazing company and I’m…
Carelinx is an Amazing company and I’m really glad to be a part of this great company because they Connect caregivers to clients very easily and when you get in touch with them on any situation they respond very fast I really like this great company. God bless Carelinx and all the staff.
The Carelinx app is user friendly.
The Carelinx app is user friendly and I’ve had little issues with it and when I did need help the technical team was very responsive and knowledgeable to get me back online.
Quick, excellent help
Carelynx representative seemed sweet, pleasant, and eficiente. She ( Diane) helped confidente with what i needed.
Yes I love working for care linx
Glitchy/unable to communicate
My experience has been very disappointing. I was warned this would be the case, but I was giving them the benefit of the doubt seeing that is the only provider BCBS is sending members to. When I first contacted the representative, I was told carelinx would reach out when caregivers applied and it seemed like they would be very communicative. In reality everything is through email/app and I've yet to be able to connect to a caregiver directly. I tried 3x to initiate an interview and communicate with a caregiver on my own, but the webcam just shows "connecting" on both ends and block out your ability to exchange numbers. Either this is a scam, made difficult on purpose due to insurance, or the website/app communication is too glitchy. The process in communicating with and trying to provide in home support for your elderly parents through insurance should not be more difficult than the care that is needed.
looked like there are available givers and in reality none
looked online and it appeared that there were 10 caregivers in my area. signed up and pushed to get the upgraded profile for 36$ a month. Then suddenly, there are no caregivers in the area. typical crap
Poor communication,
they serviced Sonder Health. When Sonder went into receivership, they didn't inform us or the care provider person.
She was not able to log her last shift. We will pay her personally.
Totally unprofessional.
This site is a complete waste of time
This site is a complete waste of time, energy, emotional wellbeing and money. Complete SCAM!
Spent the $35 for nothing. No response. No reply. No assistance from supposed “case manager.” After two days kept getting error prompts which was never resolved.
Do not waste your time on this site!
It took months to find someone for Los…
It took months to find someone for Los Angeles and then she is not up to par as a cleaner. She mops without vacuuming and spreads the dirt around, mops around throw rugs etc. she is always late. I had to put her on 2 hours a week and now she won't work. First weekend in August and then second weekend in August she did not come because she is claiming Covid without show a positive result. I want to release her and hire my daughter who will do a better job.
Excellent Service Satisfaction
Carelinx is a very professional Company that is on top of providing Professional and Excellent Customer Service. The response to asked questions are phenomenal with kindness and honorable politeness.
Sarah Dexter
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