Would be a 5 star as the assessor was brilliant he really took his time and had patience with me during actual assessment, the only thing which was annoying was the amount of time the whole process... See more
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I had a very positive experience with CARE ADHD. From referral on RTC to initial contact was extremely quick and I was assessed and diagnosed inside of 4 weeks. My assessor was very calm and frie... See more
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Excellent service from CARE ADHD. I went through right to choose for my assessment which was really quick. I did have to wait a while for medication to start however, I was kept informed along the way... See more
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Wait time was not very long (a few weeks). Problems with online booking system were quickly resolved over the phone. The assessor was patient and understanding, thorough without being intrusive and... See more
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Company details
Written by the company
CARE ADHD is a CQC-registered provider of ADHD assessment and treatment. The most direct way to reach our team if you have issues or concerns is at: resolutionsteam@careadhd.co.uk or share your experience via our feedback form here: https://www.careadhd.co.uk/feedback If you’ve experienced any issues or have concerns you'd like us to address, we encourage you to contact us directly. Your feedback helps us learn and improve.
Contact info
United Kingdom
- resolutionsteam@careadhd.co.uk
- careadhd.co.uk
4.1
Great
3K reviews
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I really have had a good experience I…
I really have had a good experience I found them extremely patient and in a calm manner. The whole experience was fulfilling at the age of 57 👍
22 July 2026
Reply from The Centre for ADHD Research and Excellence (CARE ADHD)
Dear Nicola,
Thank you for taking the time to share your feedback.
We are delighted to hear that you had a positive experience with CARE ADHD. It is wonderful to know that you found our team patient and calm throughout your journey, helping you feel comfortable and supported.
Thank you again for sharing your experience, and we wish you all the best moving forward.
Warm regards,
The CARE ADHD Team
Felt like i was listened to and the…
Felt like i was listened to and the lady was very understanding.
22 July 2026
Reply from The Centre for ADHD Research and Excellence (CARE ADHD)
Dear Christine,
Thank you for taking the time to share your feedback.
We are delighted to hear that you felt listened to and understood throughout your assessment. It is wonderful to know that your clinician provided a supportive and understanding environment where you felt comfortable sharing your experiences.
Thank you again for sharing your experience, and we wish you all the best moving forward.
Warm regards,
The CARE ADHD Team
Referral accepted quickly and promptly…
Referral accepted quickly and promptly had my assessment and diagnosis.
27 April 2026
Reply from The Centre for ADHD Research and Excellence (CARE ADHD)
Dear Jacqueline,
Thank you for taking the time to leave your feedback. We're glad you're pleased with the service received.
Warm regards,
The Care ADHD Team
The person who done my assessment was…
The person who done my assessment was lovely,but did have to wait longer then i hoped for outcome,but was all good in the end.
22 July 2026
Reply from The Centre for ADHD Research and Excellence (CARE ADHD)
Dear patient,
Thank you for taking the time to share your feedback.
We are pleased to hear that you had a positive experience with your assessor and that you found them lovely and supportive. We appreciate your patience while waiting for your outcome and are glad to hear that everything was resolved in the end.
Thank you again for sharing your experience, and we wish you all the best on your continued journey with us.
Warm regards,
The Care ADHD Team
I found my Assessment came much earlier…
I found my Assessment came much earlier than I anticipated. I didn’t have to wait very long at all for a Right To Choose Assessment.
My Assessor was Very Good and put me at easy as I was anxious about the assessment.
Care ADHD have been Very Prompt and Great to deal with regarding my Assessment. With Many Many Thanks. A Very Efficient Service.
22 July 2026
Reply from The Centre for ADHD Research and Excellence (CARE ADHD)
Dear Carol,
Thank you for taking the time to share your feedback.
We are delighted to hear that your assessment took place sooner than expected and that you found the process efficient and well supported. It is wonderful to know that your assessor helped you feel at ease and reassured you throughout your appointment.
We are pleased that your experience with CARE ADHD was positive and that you found our team prompt and helpful throughout your journey.
Thank you again for sharing your experience.
Warm regards,
The CARE ADHD Team
After struggling and not knowing what's…
After struggling and not knowing what's going on the best thing my GP did was to put me on the rite to choose pathway the response time was really quick compared to the normal waiting list with the NHS which I was on originally, to finally get diagnosed gave me a sense of clarity finally and a sort of closure for beating my self up for many many years, the team and service they offer are fantastic. Also the medication I have been put on is changing my life to be honest, I still can't believe it a tiny little tablet is helping me function which I call normal, still have not hit my ideal dose yet but I am only a month in but confident it will work. But yeah highly recommend these guys and thanks for giving me the answers I needed.
15 June 2026
Reply from The Centre for ADHD Research and Excellence (CARE ADHD)
Dear Craig,
Thank you for taking the time to share your experience.
We are delighted to hear that your journey with CARE ADHD has provided you with clarity and a better understanding of yourself. It is wonderful to know that your diagnosis has helped you make sense of your experiences and that you have felt supported throughout the process.
We are also pleased to hear that your titration journey is progressing positively and that your medication has already had a meaningful impact. Finding the right treatment and dosage can take time, and we appreciate your patience as you continue working through this stage of your pathway.
Thank you again for sharing your story and for your kind recommendation. We wish you all the best as you continue your journey.
Warm regards,
The CARE ADHD Team
full professionalism
21 July 2026
Reply from The Centre for ADHD Research and Excellence (CARE ADHD)
Dear Sylwia,
Thank you for taking the time to leave your feedback. We're glad you're pleased with the service received.
Warm regards,
The Care ADHD Team
My assessment was great and my report…
My assessment was great and my report came back in 8 days and was very thorough
Awaiting next steps and treatment
22 July 2026
Reply from The Centre for ADHD Research and Excellence (CARE ADHD)
Dear @kwatkins,
Thank you for taking the time to share your feedback.
We are delighted to hear that you had a positive experience with your assessment and that you found your report thorough and helpful. It is wonderful to know that you received your report within the expected timeframe.
We understand that waiting for the next steps can feel important, and we appreciate your patience as you continue through your pathway.
Thank you again for sharing your experience, and we wish you all the best as you move forward with the next stage of your journey.
Warm regards,
The CARE ADHD Team
Reply from The Centre for ADHD Research and Excellence (CARE ADHD)
Dear Emilia,
Thank you for taking the time to leave your feedback. We're glad you're pleased with the service received.
Warm regards,
The Care ADHD Team
Reply from The Centre for ADHD Research and Excellence (CARE ADHD)
Dear Ryan,
Thank you for taking the time to leave your feedback. We're glad you're pleased with the service received.
Warm regards,
The Care ADHD Team
Long titration waiting times
Originally was very impressed when I received my forms and then assessment appointment fairly quickly. My assessor was great, friendly and reassuring but she told me I would hear from her within the hour to let me know the outcome, i had to call up for the next week to chase this and was told they will tell her to call me. Eventually a week later I received an email from her saying she had attempted to call multiple times which she hadn’t.
After diagnosis I was told there would be a 12 week wait for my first titration appointment which I was shocked by, considering my friend who was diagnosed by a different service had her first titration appointment at the end of her assessment. Now I am 6 months in and still haven’t got an appointment date and advisors on the phone or live chat are no help at all, they send generic responses and have zero empathy or compassion.
It seems as though they keep their waiting times looking low by getting people assessed quickly, to then leave them waiting for what feels like a life time, struggling with a new diagnosis and radio silence from CARE ADHD.
It’s also worrying their excuse for this is that they are ‘low on providers’ when they aren’t hiring.. so how are they going to rectify this? Seems like we will be waiting forever for medication. DO NOT recommend.
22 July 2026
Unprompted review
Reply from The Centre for ADHD Research and Excellence (CARE ADHD)
Dear Katie,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience has not met your expectations.
We are pleased to hear that you had a positive experience with your assessor, although we sincerely apologise for the delay in communicating your assessment outcome and for the frustration this caused.
We also appreciate your concerns regarding the wait for titration and the communication you have received throughout this stage of the pathway. Due to the significant increase in demand through the NHS Right to Choose pathway, our waiting times have increased beyond those initially anticipated. We understand how disappointing this has been and appreciate that waiting after receiving a diagnosis can be particularly challenging.
We are continuing to increase our clinical and operational capacity to improve access to treatment and reduce waiting times. We also value patient feedback and are using it to review and improve both our communication and our processes.
Thank you again for bringing your concerns to our attention.
Warm regards,
The Care ADHD Team
Getting a diagnosis was a lot quicker…
Getting a diagnosis was a lot quicker than initially anticipated
22 July 2026
Reply from The Centre for ADHD Research and Excellence (CARE ADHD)
Dear Komal,
Thank you for taking the time to leave your feedback. We're glad you're pleased with the service received.
Warm regards,
The Care ADHD Team
Excellent service
Excellent. Work, efficient and very well detailed. I felt at ease through the process and it was very quick.
22 July 2026
Reply from The Centre for ADHD Research and Excellence (CARE ADHD)
Dear Charlotte,
Thank you for taking the time to share your feedback.
We are delighted to hear that you had such a positive experience with CARE ADHD. It is wonderful to know that you felt comfortable throughout the process and that you found your assessment efficient, detailed, and easy to navigate.
Thank you again for sharing your experience, and we wish you all the best moving forward.
Warm regards,
The CARE ADHD Team
I disliked the forms you had to fill in…
I disliked the forms you had to fill in some questions where easy, but one question was too long and I made a mistake and had to start again as it didn't save . Was very frustrated
So an easier way please cause if you have and get diagnosed with ADHD you don't have the patience
22 July 2026
Reply from The Centre for ADHD Research and Excellence (CARE ADHD)
Dear Janette,
Thank you for taking the time to share your feedback. We are sorry to hear that you found the forms frustrating, particularly having to restart after your responses were not saved.
We understand that completing lengthy forms can be challenging, and we appreciate your feedback regarding making the process easier and more accessible for patients. Your comments have been shared with the relevant team as we continue to review and improve our processes.
Thank you again for taking the time to share your experience.
Warm regards,
The Care ADHD Team
Great assessor and short wait time
The assessor I had was lovely and easy to talk to, and the overall waiting process was no where near as long as I initially thought !
22 July 2026
Reply from The Centre for ADHD Research and Excellence (CARE ADHD)
Dear Mae,
Thank you for taking the time to share your feedback.
We are delighted to hear that you had a positive experience with your assessor and that you found them lovely and easy to talk to. It is wonderful to know that the assessment process felt comfortable and that your waiting time was shorter than you initially expected.
Thank you again for sharing your experience, and we wish you all the best moving forward.
Warm regards,
The CARE ADHD Team
thorough, friendly and fast
the whole experience was made very clear and easy, with a friendly understanding tone throughout
20 July 2026
Reply from The Centre for ADHD Research and Excellence (CARE ADHD)
Dear Corrine,
Thank you for taking the time to share your feedback.
We are delighted to hear that you found your experience with CARE ADHD clear, straightforward, and supportive. It is wonderful to know that our team helped create a friendly and understanding environment throughout your journey.
Thank you again for sharing your experience, and we wish you all the best moving forward.
Warm regards,
The CARE ADHD Team
Very positive experience
I was seen quickly, my assessment was stress free and felt like I was really listened to, didn’t feel rushed when explaining things, really good support and compassion.
3 May 2026
Reply from The Centre for ADHD Research and Excellence (CARE ADHD)
Dear Phebe,
Thank you for taking the time to share your feedback.
We are delighted to hear that you had such a positive experience with CARE ADHD. It is wonderful to know that you felt listened to, supported, and comfortable throughout your assessment, and that your clinician took the time to understand your experiences without making you feel rushed.
Creating a supportive and compassionate environment is an important part of the assessment process, and we are pleased this was reflected in your experience.
Thank you again for sharing your experience, and we wish you all the best moving forward.
Warm regards,
The CARE ADHD Team
Brilliant provider
Received the questionnaire promptly and I was lucky enough to get the online assessment the following day after completing the questionnaire
16 July 2026
Reply from The Centre for ADHD Research and Excellence (CARE ADHD)
Dear Rachel,
Thank you for taking the time to share your feedback.
We are delighted to hear that your journey with CARE ADHD progressed smoothly and that you were able to complete your assessment shortly after submitting your questionnaire. It is wonderful to know that you found the process prompt and efficient.
Thank you again for sharing your experience, and we wish you all the best moving forward.
Warm regards,
The CARE ADHD Team
Reply from The Centre for ADHD Research and Excellence (CARE ADHD)
Dear Paul,
Thank you for taking the time to share your feedback.
We are delighted to hear that your experience with CARE ADHD has helped you gain a better understanding of yourself. Receiving clarity around your experiences can be an important step, and we are pleased that our service has been helpful in supporting you through this process.
Thank you again for sharing your experience, and we wish you all the best moving forward.
Warm regards,
The CARE ADHD Team
The best response time and the best service by a country mile
So fast to deal with my assessment. The nurse I spoken to understood me, the process from start to finish and little wait time has been fantastic !!
Don’t wait months and months with anyone else, let these guys deal with your assessment !!
Unbelievable service !
21 July 2026
Reply from The Centre for ADHD Research and Excellence (CARE ADHD)
Dear "customer",
Thank you for taking the time to share your feedback.
We are delighted to hear that you had such a positive experience with CARE ADHD. It is wonderful to know that you found the process smooth and that your nurse helped you feel understood and supported throughout your assessment journey.
We are pleased that the communication and overall experience met your expectations, and we appreciate your kind recommendation.
Thank you again for sharing your experience.
Warm regards,
The CARE ADHD Team
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