I have never received worse customer service in my entire life. I submitted a gift card for Lululemon. After filling out all of the information and submitting it I notice that Lululemon has switched t... See more
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They’ve been processing my gift card for 4 days. I’ve messaged them 3 times to ask why it was taking so long. They advertise 2 hours. I just went back to check and now the transaction is gone. Not in... See more
I uploaded 3 $100 Nordstrom gift cards which were drained immediately. The site listed my status and pending then processing still no payment or response from any customer service... Scam avoid this P... See more
Horrible experience. Stole funds off my ulta gift card. Absolutely no customer service. As well as no actual processing of the gift cards at all. Once you upload the images they use the funds and le... See more
Scam site – drained my gift card and never paid me
I submitted a gift card to CardSwapConnect and they immediately drained the balance, but never sent the payout they promised. Within a day, my entire transaction history disappeared from their website and it now shows “zero history.” I received no payment, no communication, and no support. This company appears to collect gift card numbers, redeem them instantly, and then vanish. Based on my experience, this is a scam and people should avoid this website completely.
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