Cardsdirect Reviews 10,681

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent card stock and vivid colors. Many appreciate the extensive selection and customization options, making it easy to personalize items to their specific needs. The ordering process is frequently described as simple and quick, with many consumers highlighting the fast delivery times. However, some customers also noted issues with the self-sealing envelopes, mentioning that many did not have this feature. A few other people also felt that the quality was low, citing problems like smudges on cards, misprinted elements, or issues with the metallic printing. There were also occasional reports of delivery problems, including misdelivered orders or incorrect addresses.

What people talk about most

Product

People report positive experiences with product, often praising the beautiful, high-quality cards with vivid... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent quality of the cards,... See more

Order

Reviewers mention positive feedback about their orders. Customers appreciate the easy ordering process, quick... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the speed of delivery,... See more

User experience

Consumers generally find the user experience to be positive, highlighting the ease of use and customization.... See more

Based on these reviews

Rated 5 out of 5 stars

I have designed our family holiday cards (we send out over 400 every year) for more than 15 years and after using Staples, FedEx Kinko’s, and other online sites such as Purple Trail (which has gone ou... See more

Company replied

Rated 5 out of 5 stars

I love the option to address and mail them directly. We had a couple mailed to employees to check the quality and timing, and we were very pleased. It saved crucial holiday closing preparation time. I... See more

Company replied

Rated 5 out of 5 stars

Wonderful experience by ordering over the phone because we had trouble ordering online. The customer service representative, sadly forgot her name, was excellent and worked with me step by step throu... See more

Company replied

Rated 5 out of 5 stars

I use Cards Direct because they have an extensive portfolio of cards that I am able to customize to my corporate brand colors. I work directly with a specific designer at Cards Direct who collaborate... See more


Company details

  1. Stationery Store
  2. Business to Business Service

Information provided by various external sources

CardsDirect is quite simply passionate about greeting cards. In our electronic world where millions of emails, texts, and instant messages are exchanged daily, we know that a traditional hand signed Greeting Card can grab someone’s attention unlike most other forms of communication. Think back to the last time you received an unexpected card from a friend or associate . . . the appreciation you felt that someone put the time and thought into sending you a card. CardsDirect knows that a quality card, professionally printed with your personal message or brand, at the best value, is an effective way to promote yourself or company with others.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Nicer than expected

The cards were awesome. They were exactly what I ordered...actually nicer quality than what I expected. I plan to order all my cards from Cardsdirect!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Quality every time!

Our company has ordered Christmas cards and Birthday cards for many years using Cardsdirect. Each and every time we have been beyond pleased with the quality, service, shipping and price of the products received. Thank you, Cardsdirect!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING!

OUTSTANDING!
Product is perfect and arrived A WEEK EARLIER than expected!!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

every thing went perfect this time I…

every thing went perfect this time I ordered 25 extra envelopes which I was very glad when I get returned cards from wrong address. They are sent to families of old Viet Nam soldiers. These cards are quality and families respond impressed, that is a good wonderful thing. Thank you for making a quality card for us to express are condones to these Veterans Family.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Love their site and product

Love their site and product. I switched up the cards I am now using for birthdays and the change took 2 minutes. All set. Product arrived as expected in perfect shape and I love it!

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality and fast

Excellent quality and fast. Whether it is a small order or a large order. This particular order was 3,000+ quantity. But we have placed orders as small as 25 quantity in the past. Have used these guys for years. Easy to upload. Easy to get customer support if needed. Always trust Cardsdirect!

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Easy

Easy, quick and the quality of the cards were very nice

4 February 2026
Unprompted review

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