Yorkshire Card Services Reviews 51

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We changed over 12 months ago and Eric has been excellent in his support. Promptly responds to any queries and picks up any messages, providing good advice and would have no hesitation in recommending... See more

Company replied

Rated 5 out of 5 stars

Eric has been a pleasure to deal with throughout the whole transition from old to new provider. He has delivered on everything he said he would and no question has gone unanswered, no matter how daft... See more

Company replied

Rated 5 out of 5 stars

Recently we have encountered someone using a stolen card . Everyone was informed including our local card machine representative. Out of everyone he went above and beyond his job specificati... See more

Company replied

Rated 5 out of 5 stars

Having just opened our first ever business venture, we found it rather daunting setting up the fundamental requirements to do so. Thankfully by bringing Eric into the equation with his wealth of kn... See more

Company replied

Company details

  1. Card Processing Service

Written by the company

Already trusted by thousands of retail and leisure businesses, Yorkshire Card Services are a well established merchant services provider in the region. We offer a quick, easy and convenient way for any business to receive card payments, at some of the most attractive rates in the industry. Visit our website at www.yorkshirecardservices.co.uk for more info.


Contact info

4.8

Excellent

TrustScore 5 out of 5

51 reviews

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Rated 5 out of 5 stars

Just started today and looking forward…

Just started today and looking forward to saving a lot of money.
Paul helped us through the process and was very helpful and made the transition seamless.
Thoroughly recommend.

24 September 2019
Unprompted review
Yorkshire Card Services logo

Reply from Yorkshire Card Services

Thanks for the review Carol , much appreciated anything you need give me a call, regards Paul

Rated 5 out of 5 stars

Eric was very helpful

Eric was very helpful. Made the transition very smooth and was very accessible. Eric stuck to his word, went the extra mile for us. Thanks!

21 August 2019
Unprompted review
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Reply from Yorkshire Card Services

Cheers Andy, anything you need just call me

Rated 5 out of 5 stars

Eric Shackleton

Eric sorted all the paperwork details out for us and setup and demonstrated the machine. No problems whatsoever

16 August 2019
Unprompted review
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Reply from Yorkshire Card Services

Thanks Philip much appreciated

Rated 5 out of 5 stars

A big thank you to eric shackleton for…

A big thank you to eric shackleton for making my switch over uncomplicated .savings spot on and eric will go out of his way at all times if need be .thanks a lot for getting back in touch like u promised. Keep up the good service.
Regards Trisha textiles

4 August 2019
Unprompted review
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Reply from Yorkshire Card Services

Always a pleasure Trish, thanks for being a customer again

Rated 5 out of 5 stars

First class service from Eric

First class service from Eric, everything he said he would do for us he did from setting the machine up to sorting out the return of our old terminal . I have called upon his service quite a few times since and with no hesitation he has helped us out .

1 August 2019
Unprompted review
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Reply from Yorkshire Card Services

Thank you James, anything at all just call me

Rated 5 out of 5 stars

It has only been a pleasure to work…

It has only been a pleasure to work with Eric Shackleton on the transition of our card payments. The process has been made super easy and smooth, and contrary to my initial fear, it has been seamless! Many Thanks and 10 /10

1 August 2019
Unprompted review
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Reply from Yorkshire Card Services

Thanks Justine for your kind words, anything you need please call me

Rated 5 out of 5 stars

Great Service

Eric Shackleton was a pleasure to deal with and ensured our service was switched over smoothly without delay. He held our hand through the process and no questions went unanswered. Eric even came and set up the card machine for us. To date dealing with Cardpay365 has been effortless and dare I say, even a pleasure! We now have same day, end of day transaction deposits and can access real time data via an easy to use portal. Thank you Eric for your excellent service!

17 July 2019
Unprompted review
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Reply from Yorkshire Card Services

Hi Rachael, thanks for the review your a valued client.

Rated 5 out of 5 stars

Smooth transition, great communication throughout.

Eric has been a pleasure to deal with throughout the whole transition from old to new provider. He has delivered on everything he said he would and no question has gone unanswered, no matter how daft it may have seemed at the time. Up to now, dealing with Cardpay365 has been effortless. One of the best features is having same day, end of day transaction deposits. Along with the ability to access real time data via an easy to use portal can only been seen as an asset to my company going forward.

16 July 2019
Unprompted review
Yorkshire Card Services logo

Reply from Yorkshire Card Services

Cheers Richard for the great review

Rated 5 out of 5 stars

Good Service & Rates

Good honest service, James outlined everything clearly, I was wanting to have the service switched over quickly as cardpay365 we’re saving me around £200 per month, James ensured a speedy set up and 6 days after my first meeting the terminal had arrived and was installed by James.
Very good customer service and good rates, what all retailers are looking for 👍

6 July 2019
Unprompted review
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Reply from Yorkshire Card Services

A great review thank you, just call me if you require anything, regards James

Rated 5 out of 5 stars

Big thanks to Eric Shackleton who made…

Big thanks to Eric Shackleton who made huge savings for my Buisness - Eric will go out of his way and sort any problem you have! I even had to ring him when he was on holiday and he still sorted the problem ! Thanks Eric

2 July 2019
Unprompted review
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Reply from Yorkshire Card Services

Great review Daniel, thanks very much

Rated 5 out of 5 stars

Great service

Great service. Switch over smooth and after sale service personally handled.

16 June 2019
Unprompted review
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Reply from Yorkshire Card Services

Thanks Lee, anything you need call me

Rated 5 out of 5 stars

Uncomplicated Company to deal with and…

Uncomplicated Company to deal with and the Rep, Steve was spot on. We get our money same day and cheaper than our previous supplier. Win, win! Thing I like most about these guys is that unlike our previous Payment “no”Sense, were not getting charged for stuff we didn’t sign for!

3 June 2019
Unprompted review
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Reply from Yorkshire Card Services

Hello Simon, thanks for the superb review, you are a valued client to me anything you need just call, Thanks Steve

Rated 5 out of 5 stars

HIGHLY recommended!

I’ve been in business for a long time and always been cash only. Fearful of change, high rates and “cowboys” but then Steve came into my Shop one day and was the complete professional. I signed up, with Steve’s help and CardPay365 have been everything and more that Steve promised.

I get my money same day, as promised, the rates are great AND I’ve seen an uplift in spending, just as Steve said.

I can’t speak highly enough of these people and Steve has the patience of a Saint...highly recommended!!!!

28 May 2019
Unprompted review
Yorkshire Card Services logo

Reply from Yorkshire Card Services

Thanks for the terrific review Julie, regards Steve

Rated 5 out of 5 stars

Great service from Paul

Great service from Paul, I like that I am able to contact him when I want and that he is a local provider!

21 May 2019
Unprompted review
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Reply from Yorkshire Card Services

great review Angharad thank you, all the best Paul

Rated 5 out of 5 stars

I am so glad somebody recommend Paul

I am so glad somebody recommend Paul. I was with another company that was fleecing me left right & center. Paul has has given me a better deal with no hidden costs not like the other company. Paul is profesional and personal and has restored my trust in the Credit Card business. It is so refreshing to find someone that is accessible to answer any queries, anytime and even though I have only known Paul a short period of time I consider him a friend. As a small independent company having somebody so accessable and so honest and ready with his expertise to gide you is priceless to the business and also to me personally. He has saved me a lot of money and stress!

1 May 2019
Unprompted review
Yorkshire Card Services logo

Reply from Yorkshire Card Services

What a great review for me, many thanks Tudor, regards Paul

Rated 5 out of 5 stars

ERIC THE CARD MACHINE LEGEND!

ERIC THE CARD MACHINE LEGEND!
Eric is a card machine legend, this guy goes beyond 100% he couldn't do enough to make sure changing my card machine was a smooth and easy process the new card machine arrived as promised and is already saving me money. Another bonus is I receive my money the same day I take it (my old provider took at least 4 working days)
I wouldn't hesitate to recommend Eric and CardPay365 to anybody

1 May 2019
Unprompted review
Yorkshire Card Services logo

Reply from Yorkshire Card Services

Thank you James for the review, anything you need just call.

Rated 5 out of 5 stars

Cardpay Anglesey Branch - Paul

Used Paul from the Cardpay in Anglesey.

We met up for a chat and discussed my needs as well as how the whole thing worked.

I'm only a small business but I found the fees very reasonable and Paul's knowledge and understanding was very reassuring.

Nothing was too much trouble and I was assured the whole step of the way about how it was progressing via emails, calls and texts, whatever worked for me.

I'd happily recommend Cardpay to business friends but above all I'd recommend Paul as he has been excellent. A very driven individual, but awful dress sense Haha!

30 April 2019
Unprompted review
Yorkshire Card Services logo

Reply from Yorkshire Card Services

Hello Mike, thank you for taking the time to give me a review it means a lot to me, anything you need just call, regards Paul

Rated 5 out of 5 stars

I'm always dubious about traders…BUT!

I'm always dubious about traders walking through my gallery door, and when Paul came through the door I immediately said I was not interested in anything he had to sell, but after a really polite 'no problems at all' we just got chatting & finally I gave him time to show me figures! As it happens he is saving me loads of commission and I have funds from transactions in my account straight away! That's a massive bonus over other card retailers hogging OUR money for up to a week.

Paul is so attentive, so helpful, so polite and nothing is too much trouble. I'm very glad he walked through the door that day.

30 April 2019
Unprompted review
Yorkshire Card Services logo

Reply from Yorkshire Card Services

Hi Glyn, thanks for doing this review for me, I am always here for you just call, thanks Paul

Rated 5 out of 5 stars

Paul - 5*

Paul our rep is fantastic, explained everything in detail before we signed up and has been brilliant with aftercare!

25 April 2019
Unprompted review
Yorkshire Card Services logo

Reply from Yorkshire Card Services

Hello Lora, nice review thanks for that, just call me if you need me, Paul

Rated 5 out of 5 stars

I’ve used Eric for a few years

I’ve used Eric for a few years , I find him honest and a lovely guy . Any questions or queries he’s got an answer for . Very knowledgeable in this field.

18 April 2019
Unprompted review
Yorkshire Card Services logo

Reply from Yorkshire Card Services

Thank you for the kind words Claire, I will call in to see you soon.

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