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Carda Health Reviews 

909
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and professional, often highlighting their compassionate and encouraging approach. Many people found the program to be wonderful and rewarding, appreciating its structure that allows for personalized progress and the convenience of receiving care at home. The service effectively helped users improve their health, breathing, and mobility, with many expressing gratitude for the positive impact on their well-being. However, some customers encountered issues with customer service and the enrollment process. People mentioned receiving a "run around," being pressured into the program, or facing difficulties with communication regarding physician referrals and program setup. There were also reports of unprofessional interactions and high-pressure tactics, alongside general complaints about horrible customer service.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their kindness, helpfulness, and... See more

User experience

People report positive experiences with user experience, finding it wonderful, rewarding, and a significant... See more

Service

Customers had positive experiences with service, with many expressing gratitude for the improvements in their... See more

Product

Reviewers mention positive feedback about the product, with many expressing satisfaction with the... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The People at Carda are friendly and helpful. They explained how things would work and they sent all the necessary equipment so they would be able to monitor my blood pressure, my heart rate and my pu... See more

Company replied

Rated 5 out of 5 stars

What a difference it makes to have someone monitoring your exercise for O2 level and heart rate. In my case I have both heart and lung issues. My heart rate went out of control above a safe level wh... See more

Company replied

Rated 5 out of 5 stars

My experience with Carda Health has been wonderful and rewarding. Allyson’s kind spirit and passion for helping me with the program was just what I needed to accomplish the weekly goals I was aiming... See more

Rated 5 out of 5 stars

Carda Health came to my rescue after I experienced a heart attack at the end of January, 2026. Dillon M. was outstanding in listening and guiding the physical therapy that I needed to regain health.... See more

Company replied


Company details

  1. Home Health Care Service
  2. Medical Clinic

About Carda Health

Written by the company

Our mission is to make proven, research-backed rehab available to millions of heart patients worldwide. The Carda treatment is a 12 week structured program for those who have experienced acute heart events and chronic heart or pulmonary conditions.

Our program is designed to provide the support and guidance patients need to make lasting changes, giving them the tools they need to live a healthier, happier life. With Carda, patients can feel confident in their ability to take control of their health and live life to the fullest.

Why Thousands of Seniors Trust Carda Health

Written by the company

⭐️ Gold Standard Care From Certified Physiologists
Our team have worked at Cleveland Clinic and other major hospitals
📱Fully Online, At-Home Sessions
No more commutes, no more headaches with our fully virtual program
♥️ Proven Results In Just 12 Weeks
Over 92% of Carda patients say they feel and breathe significantly better after just 12 weeks

Your Journey to Better Health Starts Here

Pulmonary Rehab Program at the comfort of your home

98% say their ability to manage stress is better

82% say their energy levels are higher

81% lose a significant amount of weight


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

909 reviews

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4.7

All reviews

(909)

199 reviews in the last 12 months

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Rated 5 out of 5 stars

Andrew was Awesome and I was making…

Andrew was Awesome and I was making huge strides in my physical fitness. Unfortunately due to severe health issues I couldn't continue past 30 weeks. Highly recommend you give it a try! You will not regret it. Thank you Andrew and Carda for your help. Sincerely Rick Granger

24 April 2026
Unprompted review
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Reply from Carda Health

We are thrilled to hear that you were making such huge strides in your physical fitness with Andrew. He will be so encouraged to hear that his support made a real impact on your journey.

We were truly sorry to hear that you weren't able to finish those final weeks due to your health. Please know that we are rooting for you and wishing you the very best as you manage your health moving forward and maybe one day can come back to Carda!

Rated 5 out of 5 stars

Great coach

My coach was very uplifting and genuine in helping me through each session. She didn't push me when she saw I was struggling. She was very friendly and caring moving forward in my journey. She was respectful on my needs as well as towards me. I really enjoyed her as my coach.

17 April 2026
Unprompted review
Carda Health logo

Reply from Carda Health

It is so heartening to hear that your coach provided such a supportive and respectful environment for your recovery! At Carda Health, we believe that genuine, personalized coaching is the key to long-term success, and we’re thrilled she was able to tailor each session to your specific needs and pace.

Thank you for sharing your experience and for being part of our community. We wish you continued success as you move forward in your health journey!

Rated 5 out of 5 stars

From registering to scheduling classes…

From registering to scheduling classes everyone was very nice. I received all the equipment (iPad, blood pressure machine, heart monitor and oxygen ring from Carda health. They started with a doctor who went through some medical questions with me. While that was going on. They’re getting referrals from my primary care doctor.

I started taking classes Monday Wednesday and Friday with Xiamara. She was very polite and cheery. Every time I had my classes she listen to everything that I had happening in my life. If you get her as your coordinator then you have the best. During the class she comes in and makes sure you’re doing ok.

The best part of Carda health was at the end of your 36 weeks you’ll learn how to breathe with COPD. I QUIT SMOKING almost 4 years ago and I kind of shut down. Meaning I didn’t go outside and work in my yard unless had too. So taking these 36 classes has brought me back into shape. Physically and breathing wise.

These classes worked so well that I’m going to stay on with self lead classes. I want to be able to take care of my property for years to come. Thank you Carda and Xiamara!

13 April 2026
Unprompted review
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Reply from Carda Health

We are so proud of the progress you’ve made over your 36 sessions! It’s wonderful to hear that you’ve regained the strength to get back into your yard and manage your COPD with confidence.

Xiamara will be touched by your kind words; her dedication is a perfect example of the personalized pulmonary rehab and support we strive to provide. We’re thrilled you're staying with us for self-led classes!

Rated 5 out of 5 stars

A Wellness Program That Really Works!

Jesse was very professional and encouraging from the moment I first spoke to her all the way through to the end of session 36. All 3 fitness trainers were encouraging and sometimes humorous. They included modifications for almost each and every movement. Jesse listened intently to my wants and needs and adjusted my fitness sessions accordingly. This program was a positive experience and I recommend joining to each and anyone I think could benefit.

15 April 2026
Unprompted review
Carda Health logo

Reply from Carda Health

It is wonderful to hear that you had such a positive experience from your very first call through session 36! Jesse will be so pleased to know her attentive, personalized approach made such a difference, and we’re glad our trainers could keep you motivated with a bit of humor along the way.

At Carda Health, we believe that personalized modifications are key to a successful recovery, and we are thrilled these adjustments helped you reach your goals. Thank you for your high recommendation and for trusting our team with your health journey!

Rated 1 out of 5 stars

Refunds are ignored

I agreed to try the program over the phone and on March 13th the $29 fee was debited from my card. I had called them back on that same day that I'd changed my mind and I had the UPS stop shipment of my starter kit so it was returned to them. I have requested a refund since that day and again on March 27th but still no refund. I messaged again today and if no refund comes in a week i will be reporting to the BBB.

13 March 2026
Unprompted review
Carda Health logo

Reply from Carda Health

Our team is incredibly sorry for the delay and the added frustration of having to reach out again. This is truly not the experience we want for our members. Please know that our team has now processed your refund in full. We appreciate you sticking with us while we got this sorted out, and we sincerely apologize for falling short of the service you deserved.

Rated 5 out of 5 stars

I enjoyed the workouts with a variety…

I enjoyed the workouts with a variety of instructors. And knowing that I had a health professional overseeing my progress gave me great confidence.

8 April 2026
Unprompted review
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Reply from Carda Health

Thank you so much for the kind words! We are thrilled to hear that you enjoyed the variety of our instructors and that having a clinical team overseeing your progress gave you the confidence you needed.

Supporting you through your recovery is exactly why we do what we do!

Rated 5 out of 5 stars

An equipment refund

I received today an answer regarding the medical equipment and have been issued a $156 refund. I appreciate them researching the returned equipment and their acceptance by issuing me, a senior on a fixed income, a refund. Thank you Carda.

10 January 2026
Unprompted review
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Reply from Carda Health

Thank you for bringing this to our attention and our team apologizes for the frustration. Following your feedback, our billing team conducted a deep dive into your account to clarify the situation.

It appears the charge is related to outstanding equipment that has not yet been returned to us. We have sent an email to you directly with the specific details so we can coordinate the return and resolve this quickly for you.

Rated 1 out of 5 stars

Horrible aggressive behavior trying to make me accept their services

I received a package from Carda Health containing a Lenovo tablet, pulse oximeter and a blood pressure monitor. I cancel and was told to use the return label and bag inside the package to return it via FedEx. I drove 60 miles round trip to fedx location and they would not accept because the number was not valid. I called Carda and their representative kept insisting that I participate because
It’s covered by Medicare. I spoke to over 5 representatives telling them I did not want to nor have I authorized my participation in their program prior program. Today I received a call to setup my service. These people are very aggressive trying to force me to use
Their services.

6 April 2026
Unprompted review
Carda Health logo

Reply from Carda Health

We sincerely apologize for the experience you had with our team and the frustration caused by the return process. This is certainly not the level of service we strive to provide, and we take your feedback regarding our outreach very seriously.

We would love the opportunity to make this right and ensure your equipment return is handled properly. Please reach out to us at success@cardahealth.com so we can provide a solution and resolve this for you immediately.

Rated 5 out of 5 stars

A great program!

My physiologist Morgan was a ray of sunshine that brightened my life each time we met. She motivated me to get the most out of the pulmonary rehab program, despite my physical limitations. I came away stronger and more confident than I have been in years. Thank you Morgan and Carda health!

18 March 2026
Unprompted review
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Reply from Carda Health

Thank you so much for these kind words! We are incredibly proud of the dedication you showed throughout your program; seeing you come away stronger and more confident than you’ve been in years is exactly why we do this work.

Your success perfectly highlights what we strive for at Carda Health. By meeting patients where they are—regardless of physical limitations—and providing a personalized, live-monitored experience, we aim to make life-changing recovery accessible to everyone. We are so glad Morgan could be that "ray of sunshine" and motivator for you, and we’ll be sure to share your gratitude with her!

Rated 5 out of 5 stars

Awesome results

I started CARDA health a few weeks ago. The people are very caring and the exercises are changed so you don’t get board with them. The exercises are tailored to your ability.
There is also exercises you can do on your own.
I can already tell a difference in my breathing.
I would recommend CARDA health to everyone.

30 March 2026
Unprompted review
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Reply from Carda Health

It is wonderful to hear that you are already feeling a difference in your breathing after just a few weeks! Our team is proud of the progress you’ve made so far and the dedication you are showing to your recovery.

Your experience perfectly reflects our mission at Carda. We believe that by tailoring exercises to your specific ability and providing a variety of workouts, we can meet you exactly where you are to make recovery engaging and effective. Thank you for the recommendation!

Rated 5 out of 5 stars

Great team

Great team! Everyone is always so positive. No shaming involved. They keep you informed on your progress and what to expect next. Very encouraging attitudes from each of the people I worked with. You do see results. I’m breathing a bit better and have improved my mobility and balance. Time well spent.

30 March 2026
Unprompted review
Carda Health logo

Reply from Carda Health

We are so thrilled to hear that you are seeing such positive results! Improving your mobility, balance, and breathing is a significant milestone, and our team is happy to hear that you are already experiencing the benefits of the program.

At Carda, we believe that recovery should be a positive, supportive experience. Our goal is to meet every patient with an encouraging environment while providing the clear data and insights you need to feel confident in your journey. Hearing that you felt well-informed and supported by the team means the world to us. Thank you for sharing that this was time well spent!

Rated 5 out of 5 stars

Best healthcare worker

The guy assigned to me on my journey was the best most simpathitic person and helped me and worked with me through my ups and downs of being sick , thanks Anthony for being a great person to work with . The workouts were great to help with health recovery.

25 March 2026
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Reply from Carda Health

It is so wonderful to hear that you had such a positive experience with Anthony! Our team is happy to hear that you are seeing results from your workouts and that Anthony’s support made a difference during the ups and downs of your recovery.

At Carda, our mission is to meet people exactly where they are. We strive to provide personalized, live-monitored care that combines high-level clinical expertise. We believe that having a supportive professional by your side—especially when things get tough—is key to achieving long-term health outcomes. We’ll be sure to pass your thanks along to Anthony!

Rated 5 out of 5 stars

Helping with accountability…

My situation finds me pretty much alone in the universe so having Eileen there to help me be accountable to someone who cares made this an enjoyable journey. I know it's not done but I want to carry on thru phase 3 and get even better with your guidance

19 March 2026
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Reply from Carda Health

It is incredibly moving to hear how much Eileen’s support has meant to you. Our team is so happy to provide that sense of connection and accountability; ensuring no one has to navigate their health journey alone is at the heart of what we do.

We believe that personalized, live-monitored care is the best way to meet patients where they are and build lasting confidence. We are so excited to continue supporting you through Phase 3 as you get even stronger!

Rated 1 out of 5 stars

Leaving Unwanted Messages for Weeks

This company has called me time and time again, leaving messages after I asked them to stop!

15 March 2026
Unprompted review
Carda Health logo

Reply from Carda Health

We’re really sorry for the frustration this caused, that’s not the experience we want anyone to have. We take requests to stop contact seriously and we've notified our team to make sure your number is removed from our outreach list right away. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

This is the second time I have done…

This is the second time I have done this program. I have enjoyed working with Crystal and the online classes. The exercise has help build my body and breathing. I feel like I have gained strength and endurance. I have signed up for the additional program to continue building my body and breathing.
Crystal was great to work with and she assigned me great workouts that made me build my strength.

11 March 2026
Unprompted review
Carda Health logo

Reply from Carda Health

It is wonderful to have you back with us! Our team is so happy to hear that you are seeing such great results in your strength, endurance, and breathing. Crystal will be thrilled to hear that her support helped you reach these milestones.

Your progress is exactly what we strive for. At Carda, we aim to meet patients where they are with personalized care designed to get you back to doing what you love most with newfound strength and confidence. We are excited to continue supporting you in this next phase of your journey!

Rated 5 out of 5 stars

Rejuvenated

Being able to participate with the exercise sessions in the comfort of my home . Truly enjoyed engaging in encouraging conversations with the Clinical Trainer Alyssa . Overall Carda Health offers a excellent exercise program .

2 March 2026
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Reply from Carda Health

We’re so glad you enjoyed the convenience of the program! It’s fantastic to hear that Alyssa’s encouragement made such a positive impact on your experience.

Your journey perfectly illustrates why we are so passionate about virtual care. We believe that recovering in a familiar, comfortable setting—without the added stress of a commute—allows you to focus entirely on your health. By bringing elite clinical support directly to you, Carda aims to make your rehabilitation as seamless as possible, helping you gain the strength and confidence to get back to what you love most!

Rated 5 out of 5 stars

Matty was the best

Matty was the best. She was very good for explaining things to me and so friendly. And thank you for everything! 😊

9 March 2026
Unprompted review
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Reply from Carda Health

Our team is happy to hear that Matty was able to provide the clear, friendly support you needed! She will be thrilled to hear your kind feedback, and we’ll be sure to share it with her.

Our mission is to make recovery feel approachable through personalized guidance, helping you return to your daily life with more confidence. Thank you for choosing us for your journey!

Rated 5 out of 5 stars

Anthony

Anthony
My therapist
He is excellent at his job plus explaining things and helping. Anthony is number 1

24 February 2026
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Reply from Carda Health

We couldn’t agree more—our team thinks Anthony is great too, and we are so happy you had such a wonderful experience with him!

Staffing our team with empathetic, knowledgeable, and kind professionals is incredibly important to us. We believe that by pairing you with experts who truly care, we can ensure you receive the best care possible. Thank you for the high praise; we’ll be sure to tell Anthony he’s "number 1"!

Rated 5 out of 5 stars

The program and Tyler were fabulous

The program and Tyler were fabulous! I feel stronger since starting this exercise which was geared towards my capabilities. Forever grateful to Tyler and the team for getting me on the right track!

6 March 2026
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Reply from Carda Health

It is so rewarding to hear that you’re feeling stronger! We are thrilled that Tyler and the team could help get you on the right track toward a healthier, more active life.

Your success is a perfect example of why we prioritize personalized care. By tailoring every session to your specific capabilities, we aim to make recovery both safe and effective. We believe that meeting patients exactly where they are is the key to building lasting strength and confidence!

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