Managed to get an appointment that suited me. Young lad called Reece installed front and cameras. He then went through down loading the app and showed me all i needed to know. Very knowledgeable... See more
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After local research for a hard wired Dash Camera, I found Carcomms very informative, compassionate and respectful. Booked in for fitting at their premises for 3pm. Lady fitter arrived on time and in... See more
Company replied
The installer was professional and polite. The price was good. Two other companies said they would not install my dashcam onto my vehicle (Ford Ranger). The cable is well hidden with no damage at all.... See more
Pre purchased a NEXTBASE front and rear Dashcam and arranged for CYGNAL to install it. Arrived on site at 8am and after discussing the install with Camilla and Steve, Camilla installed the two camer... See more
Company details
Written by the company
Cygnal Ltd. Professional fitting of Emergency Blue Lighting, Vehicle Tracking, Parking Sensors, Immobilisers, Dash Cams and Reversing Cameras in Durham and the North East.
Contact info
Unit 1, Hetton Lyons Industrial Estate, Hetton-le-Hole, DH5 0RH, Durham, United Kingdom
- 0191 5172889
- carcomms.co.uk
4.9
Excellent
239 reviews
Asks customers to review
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Had front and rear dash cam fitted at…
Had front and rear dash cam fitted at my home the fitter was very polite and done a great job would definitely use again
11 November 2024
Unprompted review
Reply from Carcomms
Hi Thomas,
Thanks for your feedback, we're glad you're happy with the work :)
I'll pass along your kind review to Kamila.
We look forward to helping you again in the future.
Thank you,
The Cygnal Team
Faulty Ghost Immobiliser.
Contacted Cygnal when a car I purchased came pre installed with a Ghost Immobiliser & problems started.
I do not normally write reviews but the team at Cygnal have gone above and beyond to help me solve my problem.
Highly Recommend !!
Thank you to the team @ Cygnal ! ! !
9 November 2024
Unprompted review
Reply from Carcomms
Hi,
Thank you, we really appreciate your feedback :)
I'll pass your kind words onto the team. Glad you're happy with the service!
Thank you,
The Cygnal Team
Great service cannot recommend enough
Great service cannot recommend enough. Great job too. Clean forgot about my appointment, managed to add me to the end of the list. Young lady in office very understanding and gracious.
1 November 2024
Unprompted review
Reply from Carcomms
Hi Paula,
Thank you for such a lovely review, we're glad you are happy with the service :)
I'll pass your kind feedback on to Atlanta and the engineer.
Please keep us in mind for any future work you might need.
Thank you,
The Cygnal Team
Good quick work
Good quick work, lads and lass look after you well, recommend the company
4 November 2024
Unprompted review
Reply from Carcomms
Hi Chris,
Thank you for your feedback, we appreciate your kind review.
Please keep us in mind for any future work you might need.
Thanks,
The Cygnal Team
Great Service - Dashcam Install
A really great professional service. My dashcam was installed really quickly and efficently and the person who installed it was very friendly. Great service.
31 October 2024
Unprompted review
Reply from Carcomms
Hi Rob,
Thanks for your feedback, we're glad you're happy with the work :)
I'll pass along your kind review to Reece.
Please keep us in mind for any future work you might need.
Thank you,
The Cygnal Team
Brilliant professional service from the…
Brilliant professional service from the initial enquiry until the completion of fitting the unit to my motorhome
Very pleased, would 100% recommend and use again
1 November 2024
Unprompted review
Reply from Carcomms
Hi Chris,
Thank you, we really appreciate your feedback :)
Glad you're happy with the service!
Thank you,
The Cygnal Team
Fantastic service!
We had rear parking sensors installed and two dashcams hard wired. They did a fantastic job and everyone we dealt with was friendly and professional. Would definitely use this company again.
25 October 2024
Unprompted review
Reply from Carcomms
Hi Angela,
Thank you for such a lovely review, we're glad you are happy with the service :)
I'll pass your kind feedback on to the office staff and the engineer.
We look forward to helping you with any future enquiries.
Thank you,
The Cygnal Team
Good value
Excellent service answered questions promptly arrived on time installed product efficiently and promptly
16 October 2024
Unprompted review
Reply from Carcomms
Good afternoon Stewart,
Thank you for your review, we really appreciate your feedback.
Please keep us in mind for any future work you might require :)
Thanks,
The Cygnal Team
A fantastic experience from start to…
A fantastic experience from start to finish. Great communications with staff who answered my questions quickly and well. The engineer who came out to install the cameras was knowledgeable, friendly, and extremely efficient. Thank you for a great experience.
21 October 2024
Unprompted review
Reply from Carcomms
Hi Chris,
Thanks for your feedback, we're glad you've had a great experience throughout the process.
I'll pass along your kind review to Reece, who installed your dash camera.
Please keep us in mind for any future work you might need.
Thank you,
The Cygnal Team
Excellent customer service
Excellent customer service! The installer completed 5 vehicles for our business in a timely manner and clearly explained her process and the expected outcome. Highly recommended.
12 October 2024
Unprompted review
Reply from Carcomms
Hi,
Thanks for your feedback, we're glad you're happy with the work :)
I'll pass along your kind review to Kamila, who will pleased to hear this.
Please keep us in mind for any future work you might need.
Thank you,
The Cygnal Team
Would recommend
I had a reversing camera installed. From start to finish, everything went well. Questions I had were responded to promptly. I’m happy with the service I received. Everything works as it should so far.
11 October 2024
Unprompted review
Reply from Carcomms
Hi Sav,
Thank you, we really appreciate your feedback :)
Glad you're happy with the service!
Thank you,
The Cygnal Team
I have just has a reversing camera…
I have just has a reversing camera fitted to my Smart Forfour today. It is too early to give any reliability feedback but what I can say is:
1. They have been extremely good to deal with answering all my questions and delivering on time. A gentleman called Anis deserves these compliments.
2. The installation went without difficulty including system software modifications to ensure the camera display appears on the dash display. The installation was carried out at my home.
3. The image is very clear, far better than the one fitted to my previous Smart Fortwo.
I can fully recommend tis company.
10 October 2024
Unprompted review
Reply from Carcomms
Good afternoon Mike,
Thank you for your review, we appreciate your feedback :)
I'll pass your kind words to the engineer.
Thanks,
The Cygnal Team
A very capable firm.
Great response from Amber to my initial enquiry. We placed the order which was to have the Vodaphone tracker transferred and all went to plan. Friendly service, nice people to deal with.
23 September 2024
Unprompted review
Reply from Carcomms
Hi David,
Thank you for such a lovely review, we're glad you are happy with the service :)
I'll pass your kind feedback on to Amber and the engineer.
Please keep us in mind for any future work you might need.
Thank you,
The Cygnal Team
Front and rear dashcam
Front and rear dashcam
Absolutely fantastic company. Done a clean and wonderful job. So impressed.
Would defiantly use again.
23 September 2024
Unprompted review
Reply from Carcomms
Good morning Keith,
Thank you for your lovely review.
We are glad to hear that you were happy with the work carried out by our engineer.
I will pass your kind words across to the staff who will be pleased to here you were happy with the service provided.
We look forward to helping you with any future work you may require.
Thanks,
The Cygnal Team
Prompt service at a reasonable price
Prompt service at a reasonable price and everything working well.
Would recommend.
2 September 2024
Unprompted review
Reply from Carcomms
Hi Mr Hartridge,
Thank you for your review.
I'm happy to hear that you were happy with your install of a front dashcam.
Please keep us in mind for any future work you might need.
Thank you,
The Cygnal Team
A Great Experience
A great experience! I had cameras removed from my Ford Kuga and put in my Ford Explorer.
The Engineer was very helpful and explained everything to me!
A credit to your company.
6 September 2024
Unprompted review
Reply from Carcomms
Good morning Peter,
I'm glad that we were able to give you a great experience during your appointments.
I will pass your kind words on to Reece, who will be happy to know that you found he was very helpful throughout.
We look forward to helping you again in the future.
Thank you,
The Cygnal Team
Absolutely fantastic service fitted…
Absolutely fantastic service fitted Scorpion tracker and Halo dash cam same day to our new car installation was very professional completed explained everything and set up app on our phones. Would highly recommend the company to complete any work you give them
3 September 2024
Unprompted review
Reply from Carcomms
Hi Neville,
Thank you for such a lovely review, we're glad you are happy with the service :)
I'll pass your kind feedback on to Reece.
Please keep us in mind for any future work you might need.
Thank you,
The Cygnal Team
EXCELLENT SERVICE
Informative and helpful fitters who gave advice and guidance as where best to situate the rear parking sensors. Great tidy job. Really fast fitting time. Thank you
29 August 2024
Reply from Carcomms
Good morning Merv,
Thank you for your lovely review.
I'm happy to hear that both Steve and Reece were able to help with advice and guidance of the location of your rear parking sensors.
I will pass your kind words on to both engineers.
Please keep us in mind for any future work you might need.
Thank you,
The Cygnal Team
Ordered a Ghost Immobiliser and front…
Ordered a Ghost Immobiliser and front and rear Dash Cam via website. Very easy to navigate and currently a 10 % discount applied which was an added bonus. Received email confirmation of order immediately and member of staff contacting me to arrange installation. Really happy with purchasing process and would use to order more products again.
9 September 2024
Unprompted review
Reply from Carcomms
Hi Margaret,
Thanks for your feedback, we're glad you're happy with the work :)
I'm happy to hear that you found our website easy to navigate and were able to take advantage of the current offer on online orders.
Please keep us in mind for any future work you might need.
Thanks,
The Cygnal Team
Ghost ll immobiser
Had a ghost ll and dash cam fitted by Reece , great lad and superb job , recommend to anyone, great service
24 August 2024
Reply from Carcomms
Good morning,
Thank you for such a lovely review, we're glad you are happy with the service :)
I'll pass your kind feedback on to Reece who will be happy to know that he has done a superb job.
Please keep us in mind for any future work you might need.
Thank you,
The Cygnal Team
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