Carcheck.co.uk - Car check logo
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Carcheck.co.uk - Car check Reviews 

353
•
TrustScore 4.5 out of 5

4.3

Vehicle Inspection
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Rated 5 out of 5 stars

IT DOES WHAT IT SAYS ON THE ... VIN ... OR REG NUMBER . ITS BRILLIANT ITS WELL LAID OUT AND EASY TO SCROLL QUICKLY TO THE INFO YOU NEED FAST .. VERY CLEAR AND CONCISE IN ITS PRESENTATION AND LAYOUT W... See more

Rated 1 out of 5 stars

Offers full service check, hinting that the service details is available by blurring the service details section. after paying there was no service information. Offering a premium check for 9.99, only... See more

Rated 5 out of 5 stars

Carcheck.co.uk Helped me make up my mind on buying a new work vehicle.it was so reassuring by just putting in the registration. gave me the confidence in the purchase. Totally recommend By Leon L... See more

Rated 5 out of 5 stars

I use this site a lot at the moment while searching for a good used car to buy. The MOT history data is invaluable as it identifies any major problems such as brakes, suspension etc. Unless a car has... See more

Company details

  1. Vehicle Inspection
  2. Car Inspection Station

Written by the company

One of the largest UK carcheck services. We only accept one-time payments and do not have a monthly fee subscription

Contact info

You should know

4.3

Excellent

TrustScore 4.5 out of 5

353 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 53% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(353)

190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent Service

Excellent service, Highly recommended.
The Premium Report I purchased gave me service history for a Corsa that even Vauxhall couldn’t provide me with.
Wouldn’t hesitate to use again.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent info helped with new car…

Excellent info helped with new car purchase...well done.

10 November 2025
Unprompted review
Carcheck.co.uk - Car check logo

Reply from Carcheck.co.uk - Car check

Hi Michael,
Thank you so much for your kind words! We're really glad to hear that our report helped with your new car purchase. Enjoy your new car, and thanks again for choosing us! 🚗💨

Rated 5 out of 5 stars

Excellent free service provider. Simply the best.

Excellent free service provider. Very accurate information highly appreciated. Highly recommended service. Thank you. Dave Saggu

10 November 2025
Unprompted review
Carcheck.co.uk - Car check logo

Reply from Carcheck.co.uk - Car check

Dear Dave,
Thank you for your kind words and recommendation. We’re delighted to know that you found our service accurate and reliable. Your support is greatly appreciated!

Rated 1 out of 5 stars

A lot of the information is incorrect…

A lot of the information is incorrect ie: internet history of listing price wise is £5k less, one being a month after purchase. Mileage check states this car did 10k miles in less in 16 days (15 Jan 2024 - 5 Feb 2024)It also states the car had done 75k miles in Feb 2024 when I purchased the car, it’s now Nov 2025 and it’s only done 73k now. According to the service records, it’s only be serviced twice, non since Nov 2017. I purchased the report for service and MOT records so it’s has not been helpful

9 November 2025
Unprompted review
Carcheck.co.uk - Car check logo

Reply from Carcheck.co.uk - Car check

Hi Nikki,

Thank you for your feedback, and we’re sorry to hear the report didn’t meet your expectations. We’ve reviewed the data and it appears that the mileage entry from 15 Jan 2024 (65,863 miles) came from an official MOT record, while the higher mileage entry on 5 Feb 2024 (75,000 miles) was sourced from an online listing (Carcraft). It’s possible that the seller entered an estimated or rounded mileage in that advert, which may explain the discrepancy.

We completely understand your frustration and have issued you a full refund. Additionally, we’ll send you a voucher so you can try our report on another vehicle in the future — we hope that experience will be more helpful.

If you have any further questions or would like us to double-check any details, please reach out to our support team and we’ll be happy to assist.

Kind regards,
Bert
Customer Support

Rated 2 out of 5 stars

Not happy

Paid got the result happy with that and an email to download. The download does not work it asks you to pay again. So now I cannot see the report unless I pay again

4 November 2025
Unprompted review
Carcheck.co.uk - Car check logo

Reply from Carcheck.co.uk - Car check

Hi Andy, I'm really sorry to hear that the download link didn’t work — that’s definitely not the experience we want for our customers.

If you haven’t already, please get in touch with us via our support page: https://www.carcheck.co.uk/contact
and select “Report not received” as the subject. In most cases, the system will resend the report automatically within seconds.

If that still doesn’t solve it, we’ll look into the issue manually and make sure you receive the report without needing to pay again. We want to get this sorted for you as quickly as possible.

Thanks for letting us know, and we hope to put this right for you soon.

Rated 1 out of 5 stars

Paid for a full report,wanted to know…

Paid for a full report,wanted to know what the details of cat n damage are,received nothing expect a phone number which is no longer in use,the apparent insurance company used and a claim number, no record of what the details of the repairs or damage.
Pointless and expensive for providing nothing of use

6 November 2025
Unprompted review
Carcheck.co.uk - Car check logo

Reply from Carcheck.co.uk - Car check

We’re sorry to hear that the report did not meet your expectations. That is certainly not the experience we want for our customers. We only want people to pay for something that is genuinely useful to them, so we’d be happy to offer you a full refund.

Could you please send us your order details (such as your order number or the email address used for the purchase)? Once we have that, we’ll process the refund right away.

Our apologies for the inconvenience, and thank you for bringing this to our attention.

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