Carcashpoint Reviews 

2,946
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Terrible experience modern day loan sharks Only positive experience was with a lady called roisin who gave a grace period on surrendering the vehicle Otherwise terrible service Wanted to make a... See more

Rated 5 out of 5 stars

Great company. Speedy decisions. Work quickly to ensure you get your car. Very professional, especially Paul. Paperwork side quick and easy too. Money transferred quickly. All smooth and efficient. Gr... See more

Rated 5 out of 5 stars

Carcash point have really assisted me. I had a problem with my car and they were so reassuring and very quick in helping me to switch to an alternative vehicle. Paul goes out of his way to meet tight... See more

Rated 5 out of 5 stars

I just don't get some of the negative reviews! Their collection team has always been exceptional, highly professional and I always receive a prompt response. They are a pleasure to speak with, especia... See more

Company details

  1. Car Finance and Loan Company
  2. Non-Bank Financial Service

Information provided by various external sources

Car Cash Point is authorised and regulated by the Financial Conduct Authority for the conduct of consumer credit and a proud member of the Consumer Credit Trade Association and therefore is fully compliant with its 'Code of Practice'. We are committed to ethical and responsible lending and to providing the highest levels of professional customer service. We are also the proud winners of the Best Customer Focus awards at the UK Best Business Awards.

Car Cash Point - Instant loans for car owners

Written by the company

The UK's favourite logbook lender

Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(2,946)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A breath of fresh air..

A breath of fresh air... so easy and straight forward to deal with. I was in complete control with how much and over what period. Such peace of mind to know that I could clear it off without penalty. Very pleased!!

2 December 2021
Unprompted review
Rated 5 out of 5 stars

Hassle-free and great customer service.

Very pleasant company to deal with, great customer service from the team - particularly Elz - and hassle-free process. Many of the less favourable reviews appeared to be from those people who failed to pay so that didn't put me off. Highly recommended!

2 December 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Professional, polite and always available when needed. Highly recommended.

2 December 2021
Unprompted review
Rated 5 out of 5 stars

Service was smooth

Service was smooth, Elena was very attentive and provided me with the information I needed. Will definitely be using this company again.

1 December 2021
Unprompted review
Rated 5 out of 5 stars

I Genuinely did not expect this level…

I Genuinely did not expect this level of service from a loan company, the customer care side especially from Elena she genuinely cared and done everything to reassure me after an accident at work left me with no income, I was worried I would loose my car as the result of this but Elena assured me everything would be ok and what ever the situation she would work with me, Just that phone call made me feel a lot more at ease and sometimes saying thank you just doesn’t seem enough.
Elena is a Credit to Car Cash Point

Thank You……………. again 😁

1 December 2021
Unprompted review

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