Carbusters Reviews 90

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Got a more or less instant quote which was easily the best. When I accepted, a very nice lady called immediately to arrange collection. The chap called me when he was on his way, picked up the car o... See more

Rated 5 out of 5 stars

I’ve scrapped 2 cars with Carbusters and on both occasions the service was excellent. After requesting a quote I was contacted quickly to arrange a convenient collection slot.  Drivers ca... See more

Rated 5 out of 5 stars

Had an old Peugeot that had been sat on my driveway for years picked up yesterday & I got to say, First Class Service, I cannot fault this business, the driver was so down to earth & helpful, the car... See more

Rated 1 out of 5 stars

Quote was accepted 4 times but kept vanishing off my account. Waited the 48 hours for a phone call, 4 times. I chased up by phone and email multiple times, heard nothing. Time wasters and unprofession... See more

Company details

  1. Salvage Yard
  2. Recycling Center
  3. Scrap Metal Dealer

Written by the company

Rugby based car scrap yard. We'll offer top money for your old car or van. Get an online scrap quote for your car, search for used car parts and scrap any unwanted metals.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

90 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Friendly, efficient and professional.

Got a more or less instant quote which was easily the best. When I accepted, a very nice lady called immediately to arrange collection. The chap called me when he was on his way, picked up the car on time, and was very friendly and professional. Full payment was made within 24 hours. Highly recommend this firm. Excellent service!

31 March 2026
Unprompted review
Rated 5 out of 5 stars

5***

I had a phone call within a couple of hours of accepting my quote. My car was booked in and collected the next day. Requested a cheque and the driver came with it. Cannot recommend them enough. This is the second time ive used them and cannot fault them.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Don't waste your time

Quote was accepted 4 times but kept vanishing off my account. Waited the 48 hours for a phone call, 4 times. I chased up by phone and email multiple times, heard nothing. Time wasters and unprofessional.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use web page to get a quote.

Easy to use web page to get a quote.. without having to enter phone numbers and email address. Next day collection and less than 24 hour payout. Pruce quoted was the price they paid. Great friendly staff.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Very quick and efficient payment…

Very quick and efficient payment revieved next day as quoted i called a couple of times as was worried about payment but was reassured each time it woukd be in and it was by 10.30 brilliant team would use them again

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Pretty straightforward, filled in the form got a quote within seconds. Car got picked up next day, money in account in less than 24hrs.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Scraped my car

Explained every step made it easy and very fast thank you for a nice experience to scrap my first car!! I will definitely tell family and friends

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I’ve scrapped 2 cars with Carbusters and on both occasions the service was excellent.

After requesting a quote I was contacted quickly to arrange a convenient collection slot. 

Drivers call when they're about to leave which gives you advance notice.

Both cars were non-runners but they had no issues getting them onto the trailer.

The drivers were also friendly and polite and payment was received promptly.

Highly recommended.

15 January 2026
Unprompted review
Rated 1 out of 5 stars

BIGGEST WASTE OF TIME EVER!

BIGGEST WASTE OF TIME EVER!

Accepted a quote online and waited 3-4 days for call to arrange collection. Call never arrived despite numerous chasing and calling them, they never answer the phone and when they do all they say is someone will call you back - which they do not!

Also chased by email and using their online web form again no answer!

TIME WASTERS! & COWBOYS!

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Avoid avoid avoid

Absolutely terrible collected my car yesterday told me I’d be paid within 24 hrs no payment contacted them twice the next day and was told I’d get a call back still no payment and now closed till Monday will be contacting police first gong Saturday morning to report my car as stolen

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Old banger gone

Had an old Peugeot that had been sat on my driveway for years picked up yesterday & I got to say, First Class Service, I cannot fault this business, the driver was so down to earth & helpful, the car was on the truck in minutes & the payment made to my bank in less than 24 hours. They do what they say, exactly what you want, no false claims. I’d recommend them to everyone, good job, great business, I would definitely use them again.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

…scrapped car

Very helpful staff when phoned them collected car on the time and date stated
pleasant and polite man who collected the car.
Money paid next morning

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Seemless Disposal & Great Service

Does what it says on the tin. Put details in on the website, accepted the quote and got a call from the office to arrange collection. Very friendly and helpful and accommodating for the collection time. Great service, Daniel was very polite and professionally when he collected....seem less, I'd have no problem recommending to friends

2 July 2025
Unprompted review
Rated 1 out of 5 stars

Usually great... what went wrong???

Used this company several times over the last year or so and never had an issue. Unfortunately this time they have really let themselves down. Accepted a quote of £282 for my van on Tuesday 17th june but nobody has contacted me to arrange collection. Popped into the yard on Thursday 19th to find out what was going on and the chap I spoke couldn't care less and was rude and unhelpful. Recieved an email afterwards to say my quote had expired, despite the fact I had accepted it and was waiting on them to arrange collection. Sent an email which was ignored. Now my vehicle is showing a price of £253 on their website and I still haven't had any contact from anyone. Have recieved a better price elsewhere so will give up

19 June 2025
Unprompted review

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