Car & Classic Reviews 3,724

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 911 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly website and the straightforward process for selling vehicles, often highlighting the ease of uploading photos and descriptions. Many people appreciate the excellent service, including professional photography and detailed write-ups, which contribute to quick sales and a broad audience for their listings. Reviewers frequently commend the staff for their helpfulness, professionalism, and supportive approach throughout the selling process, making it a smooth and positive experience. However, some customers also noted issues with the product, such as misrepresentations of vehicles in auctions, or problems with the website's classification and clarity regarding service fees. A few other people also felt that customer service could be unhelpful or dismissive when addressing concerns, particularly regarding auction processes and listing accuracy.

What people talk about most

Website

Customers consistently note positive experiences with the website, praising its ease of use for buying,... See more

Product

Customers had ambiguous experiences with product, with many reporting successful sales and purchases of... See more

Service

People report positive experiences with service, with many reviewers praising the helpfulness and... See more

Staff

Clients share positive opinions on staff, with many reviewers praising the professionalism, helpfulness, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform very user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first time using Car & Classic as a private seller. Simple to use website providing free valuations and free adverts to sell your car, with options to pay for enhanced promotions. I went with t... See more

Rated 5 out of 5 stars

First time selling a vehicle by auction and would happily do so again. James had everything covered from start to finish, was particularly efficient with communication, explained the process thoroughl... See more

Rated 5 out of 5 stars

Absolutely brilliant - every step of the way clear and concise instructions. Stunning photos . App.really appeals to like minded people who enjoy classic cars /vehicles. Thanks to Mohammed f... See more

Company replied

Rated 5 out of 5 stars

FANTASTIC: 1st time selling a car with CAR & CLASSIC, after I enquired about a realistic value via their website. Quick and easy to use, upload photos, and all at a reasonable price for sell... See more


Company details

  1. Auto Auction
  2. Online Auction Service
  3. Online Marketplace

Written by the company

A worldwide online market place to buy and sell your dream Classic Car, Bike and more


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant - every step of the way clear and concise instructions.
Stunning photos .
App.really appeals to like minded people who enjoy classic cars /vehicles.
Thanks to Mohammed for reassuring me I was doing everything correctly .
Never felt pressurised in any way .
Yes you pay commission..
But everyone a winner ultimately.
I am so pleased my car went to such a good home ..too.
Thankyou Car and Classic - great work !

29 April 2026
Unprompted review
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Reply from Car & Classic

Hi Graham,

Thank you for such a thoughtful message, it really means a lot that you took the time to share this. We’ll make sure Mohammed sees your kind words, he’ll really appreciate it.

It’s always special knowing a car has found the right next home, and we’re grateful you chose us to be part of that journey.

All the best,
Car & Classic

Rated 5 out of 5 stars

Ian Bubb is AMAZING

Ian Bubb is AMAZING. Recommended in the strongest possible terms! Customer support to die for.

29 April 2026
Unprompted review
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Reply from Car & Classic

Hi Mark,

Thank you for taking a moment to share this, it’s genuinely appreciated. I’ll make sure Ian sees your message; it’ll mean a lot to him.

All the best,
Car & Classic

Rated 5 out of 5 stars

A very smooth & professional experience…

A very smooth & professional experience in using Car & Classic. I have sold a few cars using various online auction houses but never transacted a purchase. Apart from this time. Would recommend C & C based on this experience. Simple set up procedure , good communications & decent follow up. A good buying experience. Lets hope the 'product' matches - lol !

29 April 2026
Unprompted review
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Reply from Car & Classic

Hi Mark,

Thank you for taking the time to write this - it’s really appreciated! It’s great to hear you decided to try things from the other side this time, and we’re glad you chose us for it.

All the best,
Car & Classic

Rated 5 out of 5 stars

Very smooth transaction and would…

Very smooth transaction and would definitely use C & C again.

28 April 2026
Unprompted review
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Reply from Car & Classic

Hi Chris,

Thanks so much for taking a moment to leave this, it’s genuinely appreciated.

We sincerely hope to hear from you again soon.

All the best,
Car & Classic

Rated 1 out of 5 stars

Useless

Useless. Took my car off sale as I tried an online auction, but it didn't meet reserve. Went on to try and relist my existing ad, but there is no trace of it, and when I tried to make a new advert, it won't allow it, coming up with a message that the car has been removed from sale or otherwise. Support is useless, non responsive, and no phone number to contact them directly.

29 April 2026
Unprompted review
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Reply from Car & Classic

Hi Alastair,

We’re sorry to hear how frustrating this has been, we understand how confusing that situation must feel.

We’ve checked on our side and haven’t received any emails under your name requesting the advert to be reinstated, but our support team is always here to help and would be more than happy to look into this and get things sorted for you.

Please contact us on your registered email, and we will be happy to reinstate your advert.

All the best,
Car & Classic

Rated 5 out of 5 stars

The Car Classic team were all extremely…

The Car Classic team were all extremely helpful and informative at every step of the way. James was our account handler who was extremely experienced and polite in the management of the whole process, from organising storage, managing paperwork and in particular on the final auction day communicating with us throughout the day and helping us to achieve the best market price. Highly recommend them. Thank you

21 April 2026
Unprompted review
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Reply from Car & Classic

Hi Richard,

Thank you for taking the time to write this, it’s genuinely appreciated. We’ll make sure James sees your message, it will mean a lot to him.

We’re really grateful you chose us to be part of your sale, and we hope to hear from you again soon.

All the best,
Car & Classic

Rated 5 out of 5 stars

My highest recommendation if you are…

My highest recommendation if you are considering a classic car. Throughout the whole process Car & Classic went above and beyond with their customer service ensuring the whole selling experience went without a hitch. Everyone was very friendly and answered any questions I may've had. A 5 star service.

18 April 2026
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Reply from Car & Classic

Hi Chris,

Thank you for taking the time to share this - it really does mean a lot.

We’re grateful for your kind words and for choosing to sell with us. We sincerely hope to hear from you again soon.

All the best,
Car & Classic

Rated 1 out of 5 stars

A totally seller biased platform. Never buy without preview.

Bought an allegedly significant concept car (1974 Fiat 130 Maremma by Pininfarina) in excellent restored conditions without having the possibility to see it in person. What followed was a nightmare. The car revealed to be a poorly made replica with a chassis number three years older than the year advertised (obviously the year where the Maremma was presented) and in addition far from the excellent restored conditions advertised with great emphasis. Notwithstanding this I was pressed by the platform to conclude the transaction and get hold of the car and it was evident that no control whatsoever had been made on the correspondence of the advertisement to the actual car on auction. I had to go to a lawyer, have an expert review made and confirmation by Pininfarina that they did not have record of the actual chassis number and finally had the action resolved and the deposit of the auction price refunded. However Car & Classic retained their fees, which I find scandalous. I refrained from making this review in the wait for the reimbusement of the fees which however never came and this is the cause of the delay of the review with respect to the moment where the auction was dissolved.

28 June 2025
Unprompted review
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Reply from Car & Classic

Hi Francesco,

We’re sorry to hear you’re disappointed with how this purchase concluded. This matter was carefully reviewed by our disputes team and senior management at the time. The vehicle was presented and described as a restored, rebuilt concept car, and not an original factory example, and this was reflected throughout the listing.

As with all classic vehicles, especially unique or modified examples, interpretations of condition and restoration can vary, which is why we always encourage buyers to carry out their own checks and due diligence prior to bidding.
Car & Classic feel so strongly about this, that we have built and implemented features to enable viewings/video calls/inspections/test drives before you submit a single bid.

We are pleased to report that this vehicle has since been purchased by a happy collector.

All the best,
Car & Classic

Rated 5 out of 5 stars

From start to finish it’s been easy the…

From start to finish it’s been easy the phone calls emails any help you need is no problem. Great communication though out friendly and professional 😁

25 April 2026
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Reply from Car & Classic

Hi Steve,

Thank you for taking the time to leave this, it’s really appreciated.

We’re glad everything felt straightforward and that you were well supported along the way!
We sincerely hope to hear from you again in the future.

All the best,
Car & Classic

Rated 5 out of 5 stars

Selling made Easy

The whole process was easy from start to finish. Went for the classified ad first of all to see how the market was. Their online valuation toll was really helpful in setting up a sale value. On comparrison, it was very close to market average which was good. Easy to load up photos and vehicle description and their online tool is user friendly. Allows edits once all set up incase you forgot to add something oe add some extra photos. The ease of dealing with potential buyers is also secure and friendly. Highly recommended as we sold our vehicle within 4 days and in the end had almost 500 views with plenty of watchers.

19 April 2026
Unprompted review
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Reply from Car & Classic

Hi Jennine,

Thank you for taking the time to share your experience, we really appreciate it!
We’re glad everything felt straightforward and that the listing process worked well for you from start to finish.

It’s great to hear the car sold quickly, and we’re grateful for your recommendation - we do hope to assist you again in the future.

All the best,
Car & Classic

Rated 5 out of 5 stars

Quick and safe

I won a car on Friday and both the seller and C&C made the process so easy that I've already been able to collect it!

Escrow was a great touch

27 April 2026
Unprompted review
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Reply from Car & Classic

Hi Alex,

Thank you for taking the time to share this, we really appreciate it.

It’s great to hear everything came together so smoothly and that you were able to get your new car so quickly. Please do let us know if we can assist you again moving forward!

All the best,
Car & Classic

Rated 5 out of 5 stars

just sold my MG

just sold my MG. Absolutely excellent all round experience and would highly recommend

20 April 2026
Unprompted review
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Reply from Car & Classic

Hi Owen,

Thank you for taking the time to leave this, we really appreciate it. We’re glad everything went well with your MG and grateful for your recommendation.

All the best,
Car & Classic

Rated 5 out of 5 stars

'The Professionals'

a totally professional company to deal with , also friendly & efficient. Did exactly what they promised.

17 April 2026
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Reply from Car & Classic

Hi George,

Thank you for taking the time to share this - it’s really appreciated. We’re glad everything was handled smoothly for you.

Please do let us know if we can assist you again in the future!

All the best,
Car & Classic

Rated 4 out of 5 stars

MGB SALE

Difficult to get an answer when ringing and no call back.
That aside, I was very impressed with the service provided. I had a problem with the initial “buyer”, but you contacted another bidder and got the car sold without any further issues.
Also I was very impressed with how quickly the transfer of funds went through.
Overall a great service and I would highly recommend to others looking to sell or buy a classic car.

17 April 2026
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Reply from Car & Classic

Hi Chris,

Thank you for taking the time to share your experience - we really appreciate it. We’re sorry to hear you had difficulty getting through at one point, and we’ll take that on board.

We’re glad things were ultimately resolved smoothly and that the sale was completed without further issues.

All the best,
Car & Classic

Rated 5 out of 5 stars

Excellent customer service

Robert, my account manager, was excellent. He kept in regular contact and made the whole process easy. Would highly recommend Car and Classic for anyone wishing to buy or sell a car.

14 April 2026
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Reply from Car & Classic

Hi Marion,

That’s really kind of you to say about Robert, I’ll make sure he sees your message. It’s great to hear he was able to support you through the process and make things feel straightforward.

We really appreciate you taking the time to share this, and hope to hear from you again soon!

All the best,
Car & Classic

Rated 4 out of 5 stars

Sold my Triumph

The whole experience was Easy from start to finish, And was well informed by sales people.

21 April 2026
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Reply from Car & Classic

Hi Martin,

Thank you for taking the time to share this, it’s really appreciated. We’re glad you felt well supported throughout the process, and hope to assist you again in the future.

All the best,
Car & Classic

Rated 5 out of 5 stars

Landrover sale.

Very helpful people from the first enquiry to the last transaction. would definetely use them again.

19 April 2026
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Reply from Car & Classic

Hi John,

Thank you for taking the time to leave this, we really appreciate it.

It’s great to hear you felt supported throughout, and we’d be glad to help you again in the future.

All the best,
Car & Classic

Rated 4 out of 5 stars

Expensive and sale price lower than I…

Expensive and sale price lower than I hoped but service was good and process , getting cash etc, very slick .

14 April 2026
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Reply from Car & Classic

Hi Stewart,

Thank you for taking the time to share this — we really appreciate it. We’re grateful you chose to use our service and it’s good to hear the process felt smooth and secure for you.

All costs are of course presented upfront so everything is clear from the start, and we’re pleased the overall experience still felt worthwhile for you.

All the best,
Car & Classic

Rated 5 out of 5 stars

Excellent service

Excellent service. Professional photography definitely helps to sell the car. Mathew Pits was on time. Very Professional and friendly. I was impressed with the amount of contact keeping me informed with progress. The Sales site is extremely good for the Buyer and Owner. I would definitely recommend Car and Classic.

20 April 2026
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Reply from Car & Classic

Hi Paul,

Thank you for taking the time to share this , it really means a lot.

We’re glad everything felt smooth and well managed, and I’ll make sure Mathew sees your kind words too.

All the best,
Car & Classic

Rated 5 out of 5 stars

It has been a straightforward…

It has been a straightforward procedure.
I'm very happy with service from Car & Classic.

22 April 2026
Unprompted review
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Reply from Car & Classic

Hi Richard,

Appreciate you leaving this, pleased to hear everything went through without any hassle for you.

We sincerely hope to assist you again in the future.

All the best,
Car & Classic

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