Caramel Clothing Reviews 

286
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It was great because I was able to find what I wanted and the staff were, as always, very helpful. They give their honest opinion on colour, style and fit so you can walk out with your purchase knowi... See more

Rated 5 out of 5 stars

Love the clothes I have purchased from Caramel. Great quality, easy to use website. Orders arrive promptly. Love everything about them plus the loyalty points (which I am accumulating) thanks

Rated 5 out of 5 stars

Excellent friendly prompt service. Quality of items was very good indeed and has been much admired by many people whilst on holiday! Staff very personable and happy to give advice on garments in terms... See more

Company replied

Rated 5 out of 5 stars

Caramel Clothing is simply a fabulous place to shop. The staff are always friendly and full of helpful advice which makes shopping there so easy and pleasurable. They notice your likes so when they of... See more

Company details

  1. Women's Clothing Store
  2. Costume Jewelry Shop
  3. Fashion Accessories Store

Written by the company

Welcome to Caramel Clothing Caramel Clothing are an independent ladies fashion boutique selling great labels including Part Two, Fransa, White Stuff, Numph, B.Young and Ichi. Caramel offer Free UK delivery on orders over £50 with same day dispatch. Next Day Delivery is also available. Our no hassle returns are processed the same day. Established in 2005 we pride ourselves on great service in our shop and on our website. SHOP NOW


Contact info

4.9

Excellent

TrustScore 5 out of 5

286 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(286)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Daughter delighted

I was looking for this particular handbag as a gift for my daughter, but it was sold out on many websites including the manufacturers. Found it at Caramel Clothing, at the RRP with no mark-up, and it was delivered promptly.

25 August 2025
Rated 5 out of 5 stars

The Caramel experience

We are so lucky to have this boutique in our town.
It's time 2 shine a light on Caramel! You never feel rushed, all staff very helpful and discreet, leaving you to shop/choose in your own good time. They also enable
contributing to local causes through their fabulous
fashion shows. P..S.When inside the shop, I feel as if I'm
in the South of France!

24 June 2025
Caramel Clothing logo

Reply from Caramel Clothing

Thank you Pat.

Rated 5 out of 5 stars

easy to order

easy to order. easy to returns and refund came quickly.
thank you.

24 June 2025
Caramel Clothing logo

Reply from Caramel Clothing

Thank you Debbie

Rated 5 out of 5 stars

Excellent friendly prompt service

Excellent friendly prompt service. Quality of items was very good indeed and has been much admired by many people whilst on holiday! Staff very personable and happy to give advice on garments in terms of sizing, fabric and style! I have enjoyed my on line experience and also when I visited live in March/ April! Thank you.

26 May 2025
Caramel Clothing logo

Reply from Caramel Clothing

Thanks for the lovely review

Rated 5 out of 5 stars

Excellent experience

As always service was excellent with much effort put into finding what I was looking for. No surprise that I spent more than I had planned as normal. Looking forward to returning very soon!

26 March 2025
Caramel Clothing logo

Reply from Caramel Clothing

Thank you

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look