Ive been renting cars from them repeatedly 3-times a year for 4 years already, never had issues so far. Website is easy to use and everything is well-written. Staff members explain effectively everyth... See more
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See what reviewers are saying
After using their services, I won’t think about using another rental company. The staff were very polite and over fulfilled my expectations. They were always able to answer all my questions fast. Will... See more
The best rent-a-car company you can get a car from in Sofia. If you are visiting Bulgaria, you can easily book from them as they have a huge fleet of new cars, great customer support, amazing service... See more
Great company not only for car rentals but also overall doing business. They are extremely punctual, affordable and always go the extra mile to make the customer happy. I've rented from them 4 times n... See more
Company details
Information provided by various external sources
National car rental company
Contact info
10 Poruchik Nedelcho Bonchev Str., 1168, Sofia, Bulgaria
- +359886256666
- office@car1.bg
- car1.bg
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rent car for 20days
Everything was excellent
Everything was excellent, perfect and new cars and nice service! Defenitely recommend
Car 1 were amazing
Car 1 were amazing, great prices and friendly staff. There to pick you up and drop you off from the airport and made the exchange really smooth. My go to car rental company when I come to Bulgaria
Great service the deposit was back…
Great service the deposit was back immediately
Regular client
Ive been renting cars from them repeatedly 3-times a year for 4 years already, never had issues so far. Website is easy to use and everything is well-written. Staff members explain effectively everything that’d be uncleae for you. Recommend with two hands!
Strongly recommend
Strongly recommend, young and positive people at the agency, car was well equipped with fluid and new tires too! Had wonderful time in Bansko, would visit again
After using their services
After using their services, I won’t think about using another rental company. The staff were very polite and over fulfilled my expectations. They were always able to answer all my questions fast. Will happily use them again.
I had an excellent experience
I had an excellent experience with this car rental company. The whole process was smooth, fast, and well organized from start to finish. The car was clean, well maintained, and exactly as described. The staff were professional, friendly, and always ready to help.Everything was clear and transparent. I would definitely use their services again and highly recommend them to anyone looking for a reliable car rental.
Satisfying experience
Satisfying experience, affordable price, easy-to-find as long as you read your voucher as well as the cars they own and the one that i rented were new which was surprisingly cheap for a new car... Would use again.
Polite staff work fast cars are kept in…
Polite staff work fast cars are kept in perfect condition. Had a wonderful experience.
The best rent-a-car company you can get…
The best rent-a-car company you can get a car from in Sofia. If you are visiting Bulgaria, you can easily book from them as they have a huge fleet of new cars, great customer support, amazing service and for the best price you can get!
Great service - highly recommended
Polite and helpful staff, straight-forward process and communication and very competitive price.
The car I got (Kia Rio) was also very clean, new and problem-free.
I would definitely recommend and would use again when needing to travel around Bulgaria.
I am very happy with their rent car…
I am very happy with their rent car service.
Stuff are very sincere and friendly.
Excellent and professional service
I had a very smooth and pleasant experience from start to finish. The entire process was well-organized, transparent, and stress-free. The team was professional, responsive, and genuinely helpful whenever I had questions.
The quality and condition of the vehicle were excellent, as well as the attention to detail and customer care. During the rental, I needed some assistance and they responded immediately and helped me, which I really appreciated. Everything was exactly as promised and made me feel confident throughout.
I would definitely choose their services again.
I'm very satisfied with the company
I'm very satisfied with the company. I rented a car for 5 days and they gave me a great deal. Price was good, employees were very helpful and polite. I returned the car clean, they gave me back my deposit. I strongly recommend them!!!
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