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Car.co.uk Reviews 

15,899
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,091 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and straightforward service, highlighting the ease of the entire process from start to finish. Many people commend the staff for their friendly, polite, and helpful demeanor, making interactions pleasant. Reviewers frequently note the fair and competitive prices offered, often exceeding other quotes, and appreciate the rapid payment, with funds typically transferred to their bank accounts within minutes or hours of collection. However, some customers also noted concerns regarding price adjustments, with offers sometimes reduced upon collection, even after initial disclosure, or being significantly lower than expected. Additionally, a few people experienced service issues, including multiple phone calls to resolve problems or feeling pressured into accepting reduced offers.

What people talk about most

Service

Users describe positive interactions with service, highlighting excellent communication and professional,... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the politeness, friendliness, and... See more

Payment

Customers consistently note positive experiences with payment, highlighting the speed and efficiency of... See more

Price

Reviewers consistently express satisfaction with the prices offered, often finding them to be fair or better... See more

User experience

Clients share positive opinions on user experience, with many describing the process as quick, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My daughter's partner did the initial contact with Car.co.uk and gave all the details. I then quickly received a text message from them with a date and time window for collection. On the day I receive... See more

Rated 5 out of 5 stars

Easy no pressure booking service and the best local quote. Pick up was hassle free. The driver rang half an hour before collection and apolofised for being slightly behind time. Cash was transferred w... See more

Rated 5 out of 5 stars

Couldn’t fault anything, from the initial enquiry, to booking the appointment. The collection driver Lee was great, kept me updated throughout, and regular updates on timings on the collection... See more

Rated 5 out of 5 stars

Needed to dispose of my faithful old ford focus sadly MOT Failure. Local scrappers were paying £90, Car Recycling paid £156. Excellent service all round very professional and very efficient. Col... See more


Company details

  1. Auto Wrecker
  2. Car Dealer
  3. Motor Vehicle Dealer
  4. Used Car Dealer

About Car.co.uk

Written by the company

At car.co.uk, we don’t just help you sell your car—we buy it, offering a seamless, hassle-free experience from start to finish. Unlike many other car buying platforms, we cut out the middleman, ensuring a straightforward process with no hidden fees.

Whether your car is in top condition, has mechanical issues, or is ready to be scrapped, we specialize in purchasing vehicles up to £4,000—including MOT failures, insurance write-offs, and end-of-life scrap cars. With same-day or next-day collection available across the UK, we’re proud to offer a truly national service with local collectors.

Upon collection, your car is transported on a vehicle transporter—not driven away—and you’ll receive immediate payment sent the minute your car is loaded. We'll also also keep you updated about your collection in real-time with updates and ETAs sent straight to your phone.

At car.co.uk, we’re not just about buying cars—we’re about providing a friendly, professional service. Our drivers are on hand to answer any questions and assist you with the V5 paperwork, so you’re always in good hands.

Thousands of customers trust us to deliver a stress-free experience, and we’re proud to provide an exceptional level of service every step of the way.

Selling your car to car.co.uk couldn't be easier!

Written by the company

Step1. Enter your registration and postcode.
We'll generate an instant valuation in under 20 seconds.
Step 2. Choose a collection date & time to suit you.
We offer same day next day collections, or book any day up to two weeks in advance.
Step 3. FREE collection & great communication
On the day of collection our driver will notify you when they’re on their way and when they have arrived.
Step 4. Instant payment
Once the car is loaded on the truck, we'll pay you immediately.
At car.co.uk we're committed to keeping things simple and honest for our customers.
Price guarantee
If your car is as you've described, we'll pay the quoted price. Any major discrepancies will be agreed with you.
Fast and free collection
Choose a collection date that suits you. Our driver will keep you fully informed by text or call when they're on route.
Instant payment
We'll pay you instantly into your bank account.
No hidden fees
Transparent pricing from start to finish—no hidden fees or unexpected charges.

Earn £20 for every referral

Unlimited earning potential

Unlimited earning potential

At car.co.uk, we believe great service should be rewarded. That’s why we’ve made it easy for you to earn £20 each time you refer a friend to sell their car with us—and the best part? You don’t have to lift a finger!

Here’s how it works: when we collect your car, you’ll receive an email with your unique referral code. Simply pass it along to your friends, and every time they use it, we’ll deposit £20 straight into your bank account. It’s unlimited and uncapped—the more friends you refer, the more you can earn!

Selling your car has never been this rewarding. Start earning with car.co.uk today!


Contact info

Promotion box for Car.co.uk

A pick up that won't let you down

A great price, instant payment, with same day or next day collection

4.8

Excellent

TrustScore 5 out of 5

16K reviews

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4.8

All reviews

(15,899)

2,790 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommend

Amazing service. Seamless from start to finish. Great price offered and professional timely collection. Highly recommend

11 June 2026
Rated 5 out of 5 stars

Practical and thoughtful

The whole team were friendly and helpful , to the point of the collection driver being sympathetic to an emotional attachment to the old family car , as well as being super easy going about fairly complex car positioning for extraction and loading to the truck

9 June 2026
Unprompted review
Rated 5 out of 5 stars

10/10 definitely recommend

This company are really easy. They came and picked up my car today, the communication was clear everything was smooth cannot complain. Definitely recommend.

10 June 2026
Rated 5 out of 5 stars

Great service

Great service, Tony was very helpful & explained process easily to my dad who’s car it was , he is 89.

9 June 2026
Rated 5 out of 5 stars

Simple Process

Easy online quote, decent price. Once collection arranged, took around 10 min to load the car, complete the paperwork and payment was made.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

I have used this company twice in the…

I have used this company twice in the last month and can not fault the service
They offered me a higher price both times than local people and also the process was super simple. Got a quote, booked a collection date, collected the car and they had not even left the street before the payment was in my account.

Wouldn’t use anyone else now.

8 June 2026
Rated 1 out of 5 stars

The ownership of the car has not been…

The ownership of the car has not been transferred. The car is still in my name.

5 June 2026
Car.co.uk logo

Reply from Car.co.uk

Hello Nasser,

We're sorry to hear that you're unhappy with your experience.

When a vehicle is sold, the responsibility for notifying the DVLA of a change of ownership rests with the registered keeper. The registered keeper is responsible for the day-to-day use of the vehicle, including taxing it, ensuring it has a valid MOT, maintaining insurance, and notifying the DVLA of any ownership changes. This helps ensure that any future liabilities relating to the vehicle are no longer linked to the previous keeper.

To notify the DVLA on a customer's behalf, we would need the V5C document reference number. Without this information, we're unable to complete the ownership transfer with the DVLA, as the process requires details that only the registered keeper can provide from the V5C logbook.

If the vehicle is still showing in your name, it suggests that the DVLA has not yet been updated with the change of ownership.

Please contact our customer support team with your details, and we'll be happy to look into this further for you.

Kind regards,

Car.co.uk

Rated 5 out of 5 stars

Super helpful and smooth process

Craig (the driver) was super helpful, after he'd called ahead, he arrived when he said he would, went through the paper work with me and was chatty and friendly, making me feel at ease and making the handover smooth. Got the money minutes after he submitted his side of things!

8 June 2026
Unprompted review

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