Outstanding customer service and products!! This is one of the best companies I have dealt with! I messaged the team around 20:00pm in the evening and to my surprise I got an immediate response... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I can’t praise this company highly enough. The range of products is great, and the quality is awesome. The service is amazing, I ordered late on a Tuesday night, and my items arrived very well packed... See more
Company replied
Excellent quality items. Very quickly delivered. Nicely packaged. All very efficient.
Company replied
I am so happy with my purchase. The quality and workmanship is second to none. From ordering to receiving the order took less than a week. Absolutely amazing. Friends and family also love th... See more
Company replied
Company details
Written by the company
Online shop selling bicycle accessories and upgrades such as titanium and alloy stem, brake, top cap and rotor bolts and other accessories for your mountain bike, road bike, cross or commuter bike.
Contact info
42 Ardvanagh Avenue, Conlig, Co Down, Northern Ireland, UK, BT23 7XE, United Kingdom
- hello@capsmith.cc
- capsmith.cc
Reply from Capsmith
Thanks for taking time to write a review. We’re delighted you’re happy with our products and service.
Very happy with the service and the…
Very happy with the service and the quality of the screws thank you guys
27 March 2024
Reply from Capsmith
Thank you very much for your review. We’re glad you’re happy with our products and service. Hopefully we see you again soon.
Reply from Capsmith
Thank you for taking the time to give us a review. We hope to see you again b
I was so impressed I made a second…
I was so impressed I made a second purchase for my son’s bike. I was very impressed with the quality and finish of titanium bolts in the rainbow finish. Nice looking hex bolts in the rainbow ti, they look great on the stem of the ti bike. I would highly recommend this company.
22 March 2024
Unprompted review
Reply from Capsmith
We are delighted you’re loving the ti bolts, thanks very much for taking the time to review. We hope to see you again.
Reply from Capsmith
Thank you for your positive review Alan
Superb quality and fast dispatch
Superb quality and fast dispatch! Fantastic upgrade for my disc rotors and disc brakes bolts! Titanium is always better than any other material!
25 February 2024
Reply from Capsmith
Hi Adam, thank for your positive review. We are delighted you’re happy with your Ti bolts. We hope to see you again.
Not received anything from you
Not received anything from you!
I placed an order with Wiggle the same time and I had that on Friday
24 December 2023
Reply from Capsmith
Very disappointing to receive a 1 star rating before attempting to reach out to us. We value our customer service and resolve any issues urgently.
Your order was sent Royal Mail first class on Wednesday, so should have been there yesterday/today but we are seeing slower delivery due to the holiday period.
Great dustcaps great service
22 October 2023
Reply from Capsmith
Thank you very much for your positive review
easy to order and quick delivery
easy to order, item arrived quickly.
will use again.
29 September 2023
Reply from Capsmith
Thanks very much for your positive review. We hope to see you again soon.
reliable service
reliable service, unfortunately the studs are not quite what I was looking for. My stem clamps accept a domed washer and not a flat washer. The image of the stud was not quite clear regarding the washer. a flat washer may do damage to my carbon clamp.
28 September 2023
Reply from Capsmith
Hey Antony, thank you for your review.
We would love to know more about your issue and support you. Drop us an email at hello@capsmith.cc or use the chat function on our site.
This store offer so many great products…
This store offer so many great products that have been a lifesaver in helping me find exactly what I needed for my bicycle.
25 September 2023
Unprompted review
Reply from Capsmith
We love seeing 5 star reviews, thank you. Delighted you are happy with our service.
Easy transaction
Straightforward website, good range of products, fast delivery. What more do you need?
12 September 2023
Reply from Capsmith
Thank you very much for your positive review. Hopefully we see you again
Reply from Capsmith
Thanks for taking the time to review. Customer feedback and satisfaction is very important to us.
We hope your rainbow ti bolts look great on your bike.
Great stem caps for your ride
Great stem caps for personalising your ride. Nice quality and fast delivery.
11 September 2023
Reply from Capsmith
Thanks for your review, we’re delighted you’re loving your Ti top caps
Reply from Capsmith
Hi James, thanks for your positive review, we really appreciate you taking the time
Reply from Capsmith
Hi Roy, we are not sure how you thought you were buying 12 bolts as you selected and paid for 2. Our listing doesn’t state we sell in a pack of 12.
We pride our business on our high customer satisfaction and high rating on Trustpilot, It’s disappointing you gave us a low rating before reaching out to us. We would have resolved your issue very quickly.
You can of course return your two bolts for a full refund if required.
Easy website to navigate
Easy website to navigate, great products and speedy delivery.
Perfect!
20 August 2023
Reply from Capsmith
Hi Chris thank you for your review, we’re delighted you had a positive experience.
Quick and reliable
9 August 2023
Unprompted review
Reply from Capsmith
Thanks for your review Tom, much appreciated
Reply from Capsmith
Thanks for taking the time to send us a review Stephen. We hope to see you back soon.
Fantastic service
Fantastic service. Fast delivery and excellent quality. Would recommend.
5 July 2023
Reply from Capsmith
Thanks Graham, much appreciated!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.