Capital Dining Chairs & Upholstery Reviews 

2,429
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Absolute quality product, fantastic service (including tel discussion) delivery ahead of forecast dates, in fact caught us out as we had not made space. Packaging strong, easy to fit legs although lea... See more

Rated 5 out of 5 stars

Absolutely love our new dinning table bench. Ordered and came within 3 days, delivery men texted and called before. I opened box and put together in approx 35 minutes. Everybody that has seen i... See more

Rated 4 out of 5 stars

Bought four Krista Black leather dining chairs.Came in 2 packs of 2.unfortunately 2 chairs were slightly Faulted.contacted customer service who replied within an hour and replacement chairs were dispa... See more

Rated 5 out of 5 stars

This is my second purchase from Capital dining after 2 years. The quality of the button back swivel breakfast stools have been great with a timely service. I must admit this purchase took a little lon... See more

Company details

  1. Furniture Store

Information provided by various external sources

The UK's best Dining Chairs and Seating supplier, choose from a huge choice of on trend fabrics and leather collections, and also our armchairs and upholstered seating ranges, all delivered free of charge nationwide with a knowledgeable and friendly in house Customer service team that is second to none.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,429)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Utter thieves

Utter thieves! Like so many folks here, money taken knowing full well goods wouldn’t be forthcoming. We probably won’t get refunded now having made our payment by debt card.

10 July 2023
Unprompted review
Rated 1 out of 5 stars

Capital Dining Chairs & Upholstery did…

Capital Dining Chairs & Upholstery did not deliver anything, they were supposed to have delivered the ordered dining chairs within 3 days, infact when I went to clicked on their link in the electronic invoice I got a message saying the following :

"Due to sudden unforeseen sever circumstances, Capital Dining Chairs has ceased trading. If you are awaiting a refund or order, your payments are protected. Please contact your card issuer or Pay Pal for your refund. We sincerely apologise to all our customers and friends at this difficult time for any inconvenience this has caused."

This is not an organisation to trust in any shape or form, I paid for the chairs on the 17th of June and on the 20th of June they had ceased trading, they clearly knew that they were about to cease trading and still they took money and orders from people.

I sincerely hope the individuals who continued to take peoples money are dealt with in the harshest way possible. They certainly should not be allowed to run any kind of business when they behave like this.

My Card provider have reimbursed me, pending confirmation that Capital Dining Chairs has indeed ceased trading, if it turns out that they have not ceased trading then my card provider will take back the refund and I will be out of pocket for the sum of £510.00.

16 June 2023
Rated 1 out of 5 stars

Goods never received

Goods never received. Website now states they are out of business and I should claim a refund from my bank. A bunch of thieves!

15 June 2023
Rated 1 out of 5 stars

AVOID AVOID

Paid for a dining table then received notification the business is no longer trading but not had a refund still. Hoping PayPal will refund the amount!!! Avoid at all costs.

12 June 2023
Rated 1 out of 5 stars

what a nerve

Amazing what a nerve to get this email to review them, after they took my money, promised a delivery date, and then when I check to see where my order was the website states company ceased trading.
They must have know I was not going to get my order before taking the money.
Now I have to wait to get a refund.

13 June 2023
Rated 1 out of 5 stars

Purchase did not arrive

Purchase did not arrive. Message on website says company no longer trading. Really annoying as we paid up front and now need to fight for a refund. Do not buy from this company

9 June 2023
Rated 1 out of 5 stars

Dishonest

Didn’t get chairs took order chased order several times given more than one excuse as to why order wasn’t delivered in time frame i.e.lost by FedEx told would despatch replacements still no chairs chased again telephone/emails not answered week later ceased trading!

6 June 2023
Rated 1 out of 5 stars

Had previously order swatches for the…

Had previously order swatches for the dining chairs and since they seemed to one of the best priced, I eventually bit the bullet and order 4 dining chairs £356 worth. They said they would be in touch with delivery date as they were coming straight from the manufacturers. A couple of weeks passed and nothing. So I decided to go online and check on the status of my order… only to be met with a notice on the website saying that this company has ceased trading. I paid by payment so my money should be covered. I put in my claim last week and haven’t heard back yet.
Because I have opened a dispute, PayPal have forwarded my emails to Capital Dining even tho I’ve said there is no one there to receive them!!! Waiting game until I’m refunded.

5 June 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look