It is disappointing that I have to write a negative review for this company. Ordered tiles - were not suitable, returned promptly and in accordance with their instructions. Have only partially been re... See more
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See what reviewers are saying
We've recently visited both the Chelsea Harbour showroom and Tiles at Source (indecisive is my middle name) and in both cases been blown away by the help we've received. Puja at CH, and Sarah at TaS h... See more
Alison in Hartley Wintney branch was a brilliant source of inspiration! She clearly knows the ranges so well. However what was really impressive - she quickly seemed to grasp what our own style and pr... See more
I stumbled across Ca‘ Pietra whilst undergoing a home renovation and we have ended up using them across our kitchen and utility extension, outdoor paving and bathroom. Their tiles are beautiful, high... See more
Company replied
Company details
- Decoration and Interior Design Store
- also in
- Interior Designer
- Natural Stone Supplier
- Natural Stone Wholesaler
- Tile Manufacturer
- Tile Store
Written by the company
We are Ca' Pietra. A team of designers, makers and curators redefining the art of surface design. With a legacy spanning 30 years, we blend time-honoured techniques with boundless creativity, sourcing the finest materials from around the world to craft collections and bespoke creations that combine timeless elegance with contemporary flair.
Contact info
Stonebridge House, SN10 3DY, Devizes, United Kingdom
- 01380 735886
- sales@capietra.com
- capietra.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 12% of negative reviews
Typically replies within 1 week
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Unbeaten range of beautiful tiles, knowledge and support
As a professional interior designer I really appreciate being able to take my clients to the beautiful showroom in Hartley Wintney to make final decisions on the tiles I have carefully sourced. Alison is always very welcoming, knowledgeable and helpful. I am pleased to have this partnership with an unbeaten range of beautiful tiles.

Reply from Ca' Pietra
Samples
My samples arrived promptly and very well packaged. The tiles are excellent quality.

Reply from Ca' Pietra
Took quite a while to receive samples
Took quite a while to receive samples - more than one week, and I never got a dispatch notification. Was about to email to ask when they arrived at last
Beautiful tiles timely delivered and…
Beautiful tiles timely delivered and well wrapped.

Reply from Ca' Pietra
Delivery exceeded expectations!
Great service. Fast turn around. Products arrived in excellent condition. Delivery driver went above and beyond to position the pallets as close to our working area as practically possible.

Reply from Ca' Pietra
The tiles are nice, but “delivery” is appalling.
The tiles are nice, but “delivery” is appalling.
Paying £75 on top of expensive tiles should mean they at least attempt delivery! They look at google maps and don’t actually try, we have had lots of large lorries delivering and I also said they could leave at the end of the drive if worried, but it was refused so a 2 hour round trip to collect and no offer of compensation for a delivery charge that never happened, plus patronising responses from their customer service would mean I would not recommend Ca Pietra. I wish I had just ordered from a well known bathroom website as they have delivered on a large lorry without issue and much more reasonable delivery charges.
Great service and beautiful tiles
Really pleased with the samples that arrived. Gorgeous matt tiles, perfect for my project

Reply from Ca' Pietra
A great range of vintage and speciality…
A great range of vintage and speciality tiles. Samples really live up to expectations

Reply from Ca' Pietra
The fern tiles look great in our…
The fern tiles look great in our bathroom. Really happy with the service and end result.

Reply from Ca' Pietra

Reply from Ca' Pietra
Great service and an amazing product
Great service and an amazing product. Really pleased.

Reply from Ca' Pietra
Purchased some sample tiles from…
Purchased some sample tiles from Ca'Pietra so that I could judge the colour & size at home. Tiles are beautiful, but I'm really glad that I got samples as the one that showed as a turquoise blue on the website is actually almost a dark green in real life. Lily Pad Peacock is almost the same colour as the Lily Pad Eucalyptus. This is not the colour that I was looking for, so will probably look at the more navy tile instead. Service from the company has been great, and they were happy to send out a sample tile that had been missed off the original order as soon as I notified them.

Reply from Ca' Pietra
Wrong tiles sent 3 times in a row!
Well I've had the wrong tiles sent 3 times in a row. Can't get much worse than that. It's only not 1 star because the customer service is polite and responsive.
Two samples of great tiles which I will…
Two samples of great tiles which I will be ordering.
The website is awful
The website is awful. It’s very glitchy and has too many bugs that make browsing, choosing and buying tiles from Ca’Pietra a miserable and frustrating experience.

Reply from Ca' Pietra
Easy to order samples and received the…
Easy to order samples and received the beautiful tiles very promptly
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