canvas-store.co.uk Reviews 

391
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them to be well-made and suitable for their artistic needs. Many people appreciate the reasonable and competitive pricing, often noting that they receive excellent value for their money. The delivery service is frequently highlighted for its speed and efficiency, with products arriving promptly and often earlier than expected. However, some customers also noted occasional issues with packaging, expressing concerns that items might be damaged during transit, though products often arrived unscathed. A few other people also felt that communication regarding delivery times could be improved, leading to some frustration despite generally quick deliveries. There were also isolated instances where products did not arrive or were found to be out of square, leading to disappointment.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the good quality and reasonable... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the promptness and efficiency of... See more

Quality

Clients share positive opinions on quality, consistently praising the good quality of canvases and products... See more

Price

Reviewers mention positive feedback about price, with many finding the prices reasonable and competitive for... See more

Service

Customers consistently note positive experiences with service, often highlighting promptness and efficiency.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was a little worried that the packaging was not good enough and that one of the corners on all 4 canvases might have been damaged in transit. Once opened and given a further coat of gesso, it turned... See more

Rated 4 out of 5 stars

great..delivered on time....box...always need to be checked ...to make sure all canvas are in good condition....

Rated 4 out of 5 stars

Good quality canvases at a reasonable price. Delivered safely and in good time. I will use them again.

Company replied


Company details

  1. Art Supply Store

Written by the company

At Canvas Store, we stock a huge range of quality blank canvases for professional artists, students and beginners. We deliver straight to your door in box quantities, which means we are able to offer the best value around.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

391 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(391)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service

5 February 2026
canvas-store.co.uk logo

Reply from canvas-store.co.uk

Hello,

Thank you so much for a great review!

Best Wishes,
Customer Care

Rated 5 out of 5 stars

Excellent quality canvases

Excellent quality canvases, well packed and friendly help with queries. Very good value for money. I wouldn’t go anywhere else.

3 February 2026
canvas-store.co.uk logo

Reply from canvas-store.co.uk

Hi Jan,

Thank you so much for a great review!

Best Wishes,
Customer Care

Rated 1 out of 5 stars

My order was cancelled.

19 December 2025
canvas-store.co.uk logo

Reply from canvas-store.co.uk

Hi Phillip,

Thank you for your review.

We are so sorry that your order was cancelled.

Unfortunately, not all of our suppliers/couriers are able to delivery to Northern Ireland.

We apologise for the inconveince.

Best WIshes,
Customer Care

Rated 5 out of 5 stars

Would recommend

The canvases are of great quality, delivered in good time and unscathed. I had an issue with one delivery and the new customer service manager could not have been more helpful or professional.

19 December 2025
canvas-store.co.uk logo

Reply from canvas-store.co.uk

Hi Jennifer,

Thank you for a great review!

Best Wishes,
Customer Care

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