Having never purchased a battery from this source before, the price and reviews were a big part of my decision. Happily, this replacement battery for my Dell XPS13 (9350) exceeded my expectation.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is my 3rd or 4th battery order from Canada Laptop battery over the years. Whether it was for my own, my kids or a friend, CLB is the go to Canadian source for replacement batteries. They prov... See more
Company replied
The website was easy to use and had all the information I needed. The 1 year warranty and 30 day return policy made me comfortable with the purchase. The battery arrived in a few days and it came w... See more
Company replied
A good price for my laptop's battery (especially considering CAN prices). The company e-mailed me before shipping the battery, to confirm it was the correct style/model for my laptop--great. The bat... See more
Company replied
Company details
Written by the company
We specialize in providing high quality replacement batteries for various brands of laptops/notebooks in Canada. And we are passionate about the pursuit of excellence, so every time you purchase our products, you can expect to find excellent batteries ...
Contact info
Richmond 6751 Elmbridge way,British Columbia, V7C4N1, Vancouver, Canada
- service@canadalaptopbattery.com
- canadalaptopbattery.com
4.2
Great
486 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Canadalaptopbattery
Dear Customer,
That's fantastic! It sounds like everything went well. If you need any assistance in the future, don't hesitate to ask. Happy to hear you're satisfied with the product and service!
Best regards,
canadalaptopbattery.com Team
The battery for my chromebook does not…
The battery for my chromebook does not work correctly. It charges, but will not turn on with the battery installed. I contacted customer services via the supplied email (there is no other way to get in contact) and have responded with the information they asked for. The email is AI generated, and when I reply i get a similar email asking for the same information. This is so frustrating and I would like a refund! I cannot beleive they run a company this way.
26 February 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
I'm sorry to hear about the frustrating experience you had with your battery and the issues that customer service couldn't resolve. I completely understand your frustration.
Could you please share your order number and details again? I'll escalate it right away and make sure you get the support you need. We want to make everything right for you, and your satisfaction is important to us.
Thank you for your patience. We'll get this resolved as soon as possible!
Best regards,
canadalaptopbattery.com Team
Reply from Canadalaptopbattery
Dear Customer,
Thanks for the feedback! It’s great to hear that your experience was smooth and hassle-free. If you ever need anything else, feel free to reach out!
Best regards,
canadalaptopbattery.com Team
Worked great and solved the issue.
18 February 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
Awesome, glad to hear it worked out and solved the issue! If you need anything else, feel free to ask.
Best regards,
canadalaptopbattery.com Team
Price was good and delivery was fast.
Price was good and delivery was fast.
Unfortunately the new battery provided had no power and would not charge. I suspect it is very old stock.
14 February 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
I'm really sorry to hear about your experience with the battery not charging. That’s definitely frustrating, especially when you were expecting a smooth replacement.
If you haven’t already, I’d recommend reaching out to customer service for a possible replacement or refund. We take issues like this seriously and would want to make it right. If there's anything else I can do to assist, just let me know!
Best regards,
canadalaptopbattery.com Team
Excellent
Battery was exactly what I needed and it arrived very quickly.
10 February 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
Great to hear the battery was just what you needed and that it arrived quickly! If you ever need anything else, feel free to reach out. Thanks for the feedback!
Best regards,
canadalaptopbattery.com Team
Great overall experience
Easy item selection. Arrived as planned Product was exactly as shown in ordering process. Let's see if quality will be at rendez-vous!
11 February 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
Thanks for sharing your experience! We're glad to hear the item arrived as expected. Quality is definitely important, and we hope it meets your expectations in the long run. If you need anything else or have any concerns, feel free to reach out!
Best regards,
canadalaptopbattery.com Team
Excellent replacement
The shipping was very quick. The packaging came with the necessary tools and instructions were very clear!
The battery replacement of the computer took only 10 minutes and it has been working perfectly again!
Thank you!
4 February 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
That sounds like a great experience! I'm glad the replacement was smooth and the battery is working perfectly. It's always helpful when the tools and instructions are included for an easy fix. Thanks for sharing your feedback!
Best regards,
canadalaptopbattery.com Team
Good service and quality battery
The battery is well made and fits perfectly. The shipping was quick and well padded for protection. Thanks! The downside is my HP laptop doesn't recognize the battery. There are two models of battery for this unit. I don't have the old battery so could not confirm which battery to get. Based on other data I thought the 11.1 volt battery was right. I will have to try the 14.8 volt one.
10 February 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
It’s great to hear that the battery is well made and fits perfectly! I understand the frustration with the laptop not recognizing the battery. It sounds like you might have received the wrong voltage version. The 11.1V and 14.8V batteries can be different in terms of compatibility, so trying the 14.8V version sounds like a good next step.
If you have any trouble with the new one, feel free to let me know! I’m here to help with any further troubleshooting.
Best regards,
canadalaptopbattery.com Team
Great battery selection + quality!
Laptop battery was right size and specifications for my laptop. It is working fabulously and was prized more competitively than what manufacturer was going to charge!!! Intend on using these guys again in the future where possible...
30 January 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
That’s awesome! I'm glad to hear the battery is working great and that you were able to find a more affordable option. It's always a win when you get quality at a competitive price. It sounds like you've found a solid go-to place for your battery needs! If you ever need any more help, just let me know.
Best regards,
canadalaptopbattery.com Team
I ordered a battery for my macbook…
I ordered a battery for my macbook (a1708 mid 2017) and it works so amazing, literally like brand new I can’t believe it, I read about people having incompatibility issues and new batteries draining fast but you don’t have to worry about that here! Me and my Mac are loving this new battery, would definitely order again
7 February 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
Thank you so much for your amazing review! We’re thrilled to hear that the battery is working perfectly for your MacBook and that you’re enjoying the results. It’s great to know your experience was smooth and worry-free! If you ever need another battery in the future, we’d be happy to assist again.
Best regards,
canadalaptopbattery.com Team
Exceeded expecations
Very quick delivery. Well packaged, and it came with 3 tools so the removal of the old battery and installation of the new went very smoothly. The tools were a surprise and above and beyond my expectations. Thank you.
7 February 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
Thank you for your kind review! We're delighted to hear that the delivery was quick and that the included tools made the installation process smooth. We always strive to exceed expectations. Enjoy your new battery!
Best regards,
canadalaptopbattery.com Team
Excellent service
Excellent service. Battery for my Inspiron 17-7779 arrived quickly. Got my fingers crossed that it will last longer than my previous replacement, which only lasted about a year before it started swelling.
6 February 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
Thank you for your feedback! We're glad to hear your battery arrived quickly. Our batteries are designed for quality and durability, but if you ever have any concerns, feel free to reach out. We hope this one serves you well for a long time!
Best regards,
canadalaptopbattery.com Team
Fast service & Good product
7 February 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
Thank you for your feedback! We're glad you’re satisfied with the service and product.
Best regards,
canadalaptopbattery.com Team
Excellent replacement product
Excellent replacement product, it was exactly what I needed for my laptop.
15 January 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
Thank you for your review! We're happy to hear the battery was exactly what you needed.
Best regards,
canadalaptopbattery.com Team
Asus (3 year old) laptop battery replacement
I ordered a battery replacement for my
Asus ( 3 year old peace of stool ) laptop.
I sent the order and customer service contacted me and ask for a photo of the battery to verify the part number and body specs.
A great customer service,fast shipping and the generic battery is holding up.
Thank you :) And don't buy Asus!
27 January 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
Thank you for your feedback! We're glad to hear that you had a positive experience with our customer service and the battery is working well for you. We understand your frustration with the laptop, and we appreciate your honesty. If you ever need assistance in the future, feel free to reach out to us anytime!
Best regards,
canadalaptopbattery.com Team
Reply from Canadalaptopbattery
Dear Customer,
We're really sorry to hear about your experience, and we truly appreciate you bringing this to our attention. It's definitely not ideal for a laptop to rely solely on the charger, and we understand how frustrating this must be.
Please reach out to our customer support team directly so we can investigate this further and assist you with a solution. We stand by the quality of our products and want to ensure you have a positive experience. Your satisfaction is our priority, and we’ll do our best to resolve this issue for you as quickly as possible.
Thank you for your patience, and we hope to make this right for you soon!
Best regards,
canadalaptopbattery.com Team
Good surprise
Satisfied with this battery purchase. Wow! Computer feels like new. Price was good and product works well.
Thanks. Recommending this company and product.
27 January 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
Thank you for your wonderful review! We're so glad to hear that you're satisfied with your battery purchase and that it's making your computer feel like new. We truly appreciate your recommendation and look forward to serving you again in the future!
Best regards,
canadalaptopbattery.com Team
Reply from Canadalaptopbattery
Dear Customer,
Thank you! We're glad everything worked out perfectly for you! If you need anything else, feel free to reach out.
Best regards,
canadalaptopbattery.com Team
Had issues finding this compatible…
Had issues finding this compatible battery.
Papyp Batteries analyzed my needs from my photo and recommended a battery. I ordered it.
Laptop battery arrived quickly, installed easily and worked well! Lenovo had no batteries and the batteries from the other two suppliers were not compatible.
Thank you Laptop Batteries.
28 January 2025
Unprompted review
Reply from Canadalaptopbattery
Dear Customer,
Thank you for the great feedback! We're so happy to hear the battery worked perfectly for your laptop. It's always a pleasure to assist with finding the right solution. If you need anything else in the future, don’t hesitate to reach out!
Best regards,
canadalaptopbattery.com Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.