CAMPZ Reviews 

I have ordered product from them before. The last one, some boots, finally showed up. For weeks I tried contacting them, no response from them. And btw you cannot call them, only by email. It is truly a strange company

fast delivery, two packages delivered within the week. all clothes fit well representing the sizes as advertised. many thanks.

Got what I ordered in the estimated timeframe. Price is mostly better than many other places and selection sufficient.

I ordered a tarp online on 26. June and received a HOODIE on the 6. July!
There was no return label, so I had to contact them to get one - which I got in a self print form a week later!
My last email from them was from 30. July - but so far nothing has happened and I have NOT had my money returned yet. Will report to police for fraud asap.

Pretty dissatisfied with that company and will NEVER recommend them to anyone!!!!!!!!!!!!!!!!!!!!!!!!!

I ordered a sleeping bag 1,5 week before I needed it. It was in the stores. 1 month later the package arrived...

Despite cancelling my order well in advance of shipment, Campz decided to ship it anyway to force me to do the hassle of a return (and make me keep the order).

Once I returned it, Campz has not been responsive despite I can prove that it is return.

Use another site for your outdoor needs.

Not sure Campz is the right place to shop equipment… Delivery times stated on the page do not match and do not respond to emails sent to customer service… telephone contact is not an option either… I am gradually a little nervous that the money is lost…

I am really happy with my order. It is true that sending the order is a bit slow, but the prices are very good. Everything I ordered arrived and definitely is not a scam.

Before I bought my water proof pants I checked the CampZ website and it says that you can return your order for free with in 30 days. The package came and I decided not to keep my order. I placed the return label on the package and brought it to the post office the same day I received the package. The post office said that the label was not prepaid and I have to pay for the package to be returned to the sender. I then sent the package back paying out of my own pocket and I tried to call CampZ and no one is picking up the phone and I sent an email to their service email address as well as through their website and no answer. I am still trying to get my money back for paying for returning my package.

In other words the company’s customer service is horrible and the website has untrue facts so don’t order from this company unless you want to get scammed. Don’t trust what you read.

Ordered products 2,5 weeks ago. All products are in stock, but the order has not been shipped yet. Contacted support 3 times. They are slow to answer and only provide minimum reply like "everything looks fine". PS: I ordered something else a couple of days before, which was shipped same day, so they are able to do it right.

I made an order with 2 products, both products have been shipped on the 23rd of June according to them and they should have arrived in 2-3 working days. One product arrived as promised, the other we have been waiting for more than 2 weeks now. There is a tracking number but no info. I contacted PostNord and they don't have it. I finally got an email today (I've been writing them multiple times since last week) that the product might be lost. Since I have to travel on the 9th of July, I was forced to go and buy the product elsewhere. Now I hope at least they'll give me my money back.

Really bad order handling. I have not received my package. They have closed their telephone line and hardly do not communicate by email. They captured the money, send a tracking link but the parcel is NOT shipped. REALLY concerning.

Their 4 Star rating is completely off. Must be reviews they made themselves. I ordered camping equipment more than two weeks ago now worth a fortune. When you order you don't receive an order confirmation. They have closed their phone lines as the absolute only one in this industry(ever heard of re-directing phone calls so you can still answer your customers if you work from home???) They don't reply on emails and now I received only 2 of 30 items that I ordered. Whether this is because they don't have the other things in stock or if they fked up I don't know. I refuse to believe you are receiving so many email requests that your staff can't keep up. Then what was the waiting time when your phone was working? And they have drawn All the money too by the way. They can't seem to answer and this was the only tracking link I got after two weeks. SOLID 2-5 DAYS PROMISE! Dont advertise with this kind of BS if you can't live up to it. Your competitors have delivered in this corona period the next day after I ordered. Never using you again.

Placed order for nearly 2 weeks ago. Promised delivery within 2-3 days. Got tracking nummer witch does not work, just stating that order is in process...
Still waiting for any response on my emails to their customer service...

Order is visible online, but didn’t receive a confirmation e-mail yet, as they promised should be there within an hour. It’s now almost 22 hours after I have ordered.
My order is also ‘under behandling’ now for 22 hours and no status change yet. This does not give me a good feeling about this website.

Got everything I ordered within a few days. No problems at all with any of the products or shipping, nicely wrapped to protect it and everything looked the same as the pictures online + the size guides for clothes worked.

Placed order for 2 boots over one week ago as we will go trekking next week. Promised delivery within 2-3 days. Got tracking nummer witch is not working, just stating that order is in process...
Still waiting for any response on my 2 emails to their customer service. Not cool.

Update Feb 2024. Did never arrive. Nevertheless the company wanted to bill me for the boots. They even send a collect agency to make me pay. After many months of writing back and forth they finally stopped. Strange and frustrating 🙃

As expected and fast - even though it was Christmas time :-)

Fast delivery, good prices. Did return money after i returned an order i had purchased in the wrong size.