CampaignAgent - Pay Now, Pay Later Real Estate Reviews 4,908

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use and the stress-free process it provides, especially regarding property sales. Many appreciate the clear explanations of terms and conditions, and the efficiency of the overall experience. The staff and customer service team are frequently highlighted for their helpfulness, professionalism, and ability to make customers feel at ease, with many noting their organized and supportive approach. However, some customers expressed dissatisfaction with the payment options, specifically the added fees for the "pay later" service, which they found offensive. A few also mentioned issues with communication regarding payments, describing it as unclear or overly persistent, leading to frustration and a perception of unprofessionalism.

What people talk about most

User experience

Users describe positive interactions with the user experience. Many reviewers found the process easy to... See more

Service

Customers had positive experiences with service. Many reviewers praise the excellent and efficient service,... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers appreciate the convenience of delaying marketing... See more

Price

People report ambiguous experiences with price. While some customers found the commission for paying at... See more

Based on these reviews

Rated 5 out of 5 stars

I have been with Campaign Agent for few years now and experienced that they are great. So far with 3 purchases 2 sales they helped a lot to allow enough time to pay off arrears if not paid during prop... See more

Company replied

Rated 5 out of 5 stars

Very easy to use and navigate. The information was explained and I didn't have to go looking for "the fine print". I was very surprised at the cost of online marketing through RealEstate and Domain pl... See more

Rated 5 out of 5 stars

Sam at the Coburg office is amazing he explains everything to you and makes you feel like part of the family. Always giving you updates on how the property is tracking I would recommend Nelson Alex... See more

Rated 5 out of 5 stars

This was a great experience as the house i was selling was my mum's house. Renee from Ray White at Banyo is fantastic at selling properties. As it was pay later it doesn't make the financial responsib... See more

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Rated 5 out of 5 stars

Buying and selling property can be so overwhelming, there is so much to think about, but honestly, using Campaign Agent was so easy, they took care of the marketing in such a professional manner. My... See more

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Rated 5 out of 5 stars

The ease of being able to apply for funding for the marketing costs for putting our property on the market without the added pressure of having to find the funds ourselves, however a little disappoin... See more

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Rated 5 out of 5 stars

The photographer was very professional and easy to work with. They gave clear instructions, made the photoshoot comfortable, and paid attention to small details to make sure every shot looked good. Th... See more

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Rated 5 out of 5 stars

Campaign agent was a brilliant idea for paying all of our Realestate bills, and then the settlement went through and we paid out campaign agent. It took a lot of stress out of selling our house and I... See more

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Rated 5 out of 5 stars

The process in order to get the funds to start Marketing the property was easy and seamless. It’s also great to have the pay later option when settlement goes through and you don’t have to come up wit... See more

Rated 5 out of 5 stars

This is the second time we have utilised Campaign Agent and each time the service has been great. They are flexible and willing to taylor their product to your needs. Would recommend them anyone selli... See more

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Rated 5 out of 5 stars

The photographer was very skilled. He captured the things in our property that are the best selling points. All my family were very pleased with the photos. He moved about with a minimum of disturbanc... See more

Rated 1 out of 5 stars

Probably the worst agent I have ever gone through, I told them in Nov 25 and today on 01/12/25 that the signed vendor/purchaser contract agreement was for settlement in Jan 26, yet they continued to s... See more

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Rated 2 out of 5 stars

Don’t want to use cookies & didn’t reply for quite a while as I wasn’t sure if you were actually linked to Ray White’s sale of my house. Maybe ask the Ray White Agent -in my case Chris Roumounos- to c... See more

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Rated 5 out of 5 stars

Prompt responses. Clear explanations for T&C. Great for guiding us through their process with full and open disclosures of rights and responsibilities. A good experience overall

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Rated 5 out of 5 stars

You make it easy, its well guided, & very streamline. It can be a stressfull time when deciding to sell but you have made it really comfortable & stress free. You have a great system, Thankyou

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Rated 5 out of 5 stars

The whole process was very quick the funds were available within couple of days no stress or problems which made the experience with no worries

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Rated 5 out of 5 stars

I am extremely happy with your service. It has enabled me to cover extra costs to improve my property for sale. Everyone has been very helpful in the process. Thankyou.

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Rated 5 out of 5 stars

An organised professional team of people ready to address any concern or assistance. My wife and I felt that we were in good hands from the start to the end.

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Rated 4 out of 5 stars

He was professional in his approach. Customers need to realise that if you are late that it is a holdup on another job. However you should try to contact the next Customer to let them know you are goi... See more

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Rated 1 out of 5 stars

Misleading, acting as if they are helping customers who obviously can’t afford to pay fees upfront only to add their exorbitant fees on top and take advantage of people. Shame on you

Rated 5 out of 5 stars

We could have hoped for a better outcome. They help us through all the process step by step. The reports exceeded all expectations, and we are notified at every point. Thanks to all involved for makin... See more

Rated 5 out of 5 stars

Very clear concise information on options to pay and how it all works and the next steps to take Once completed quick approval .

Rated 5 out of 5 stars

The Agent explaining everything to make the whole process easier for a first time selling a home. Patience and great personality.

Rated 5 out of 5 stars

Practical & client-focused The online option made the process much simpler. There were no upfront payments, everything was clearly outlined from the start, and communication was handled efficiently... See more

Rated 5 out of 5 stars

The most important thing is that I don’t have to worry about the cost of the sale and it will be taken out of the settlement !

Company replied

Rated 1 out of 5 stars

I just told you in the below review. Your fees indicate you are advertising for millionaires, a lot of us are not. Its a disgrace, and yet to see what you lot have actually achieved.

Rated 5 out of 5 stars

There was an issue with closing out the CPN, I had not signed the portal documents correctly. Lovely Daniel HelpLine assisted me thru this process to success.

Rated 5 out of 5 stars

The overall engagement with James the agent, he is an excellent agent that explained the whole process with campaign agent.

Rated 5 out of 5 stars

The support team has been working to resolve the issues, and the staff on the phone has been able to assist with the situation

Company replied

Rated 5 out of 5 stars

Richelle and Lan and the team at Our City Real Estate were fantastic in selling my house. They were quick to get the house on the market, professional, and the house sold well. This is the second time... See more

Rated 1 out of 5 stars

It’s not for me. Too cumbersome, not straight forward and I wanted to pay up front but there was no option active. I don’t like being forced into this process.

Rated 5 out of 5 stars

The process was straightforward and easy to implement. I found it was a convenient way for us to pay for our marketing and took some of the stress away knowing we had a bit of leeway with marketing ex... See more

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Rated 5 out of 5 stars

Easy to use, professional, polite and helped achieve fabulous results. Would highly recommend using this service

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Rated 2 out of 5 stars

I do not agree to sharing private & confidential data with a company I do not have a contract with. I understand you need to protect your charges, but sellers/owners should be made away, not just an... See more

Rated 4 out of 5 stars

We were very happy with the easy payment system. Campaign Agent provides an opportunity to delay payment of Marketing Fees until settlement of the property sale. Great for cash flow.

Rated 2 out of 5 stars

No contact since signing except online and no proactive. phone contact or follow up. Very slow and bordering on being less Professional.affects brand image.

Rated 5 out of 5 stars

Very easy to deal with and when I wanted to make a change they were straight onto it and made it happen in an instant

Company replied

Rated 2 out of 5 stars

Be more accessible on the phone Be clearer with communication and payment For me the process of approval was too complex and when approved i rec'd 5 separate policies - post committing!! -

Rated 5 out of 5 stars

Great initiative assists both the Vendor and Agent. The process was seamless and prompt.

Company replied

Rated 5 out of 5 stars

I found them easy to deal with and the commission for paying at settlement was very reasonable.

Rated 5 out of 5 stars

Information was well set out and our agents assisted in the process as well.

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Rated 5 out of 5 stars

It’s great to ba able to see updates on the sale instead of waiting for them from the agent

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Rated 5 out of 5 stars

Professional, helpful, friendly service. Knowledgable, great feedback. Excellent advice, great ad on Realestate.com.

Company replied

Rated 1 out of 5 stars

I went in the first time to accept and select pay later option. I then got 1 to 2 emails every single day for 5 days telling me to go online and select. This was incredibly irritating and I told agent... See more

Rated 5 out of 5 stars

It was less stressful for us to be able to pay later and not have to find instant cash, Campaign Agent made it easy to do this.

Rated 5 out of 5 stars

Referred to me by my Real Estate agent. Straightforward transaction and no issues.

Rated 3 out of 5 stars

First time user, was not familiar with the service but was told by my selling agent that they use this service, as well as the service charge if you can’t pay upfront, I unfortunately found it offensi... See more

Rated 4 out of 5 stars

The availability of pay later scheme when trying to sell your home is a great idea. It can get quite expensive to market your home to its best advantage

Company replied

Rated 5 out of 5 stars

Fast, easy to apply for upfront loan prior to house settlement. Excellent communication and updates along the way.

Company replied

Rated 5 out of 5 stars

Campaign Agent has given us enough time to settle our account with utmost consideration and reasonable rate of interest...

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Rated 4 out of 5 stars

Frank my agent takes his time and explains all processes it can become overwhelming but I was left reassured. All the team at Ray white are there for could not ask for anymore

Rated 3 out of 5 stars

You sent 3x emails & 3 x messages,which were exactly the same,over 6 days,l replied everytime & no acknowledgement till yesterday,not great service in my eyes

Rated 5 out of 5 stars

I have been dealing with Xavior & Harrison and they are both a couple of straight forward, honest, and charismatic guys. Looking forward to see them in action selling my property and making me heaps o... See more

Rated 1 out of 5 stars

Stop busting your customers balls for a review, it’s obvious you are only interested in the review! Send one and then if we don’t respond maybe we are yet to use your service so grow a brain and quit... See more


Company details

  1. Alternative Financial Service
  2. Financial Institution
  3. Loan Agency

About CampaignAgent - Pay Now, Pay Later Real Estate

Written by the company

CampaignAgent was the first in the market to give agents and homeowners the choice, flexibility, and financial freedom to maximise life’s opportunities.

Pay Now, Pay Later Real Estate

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

Total transparency… have used them many…

Total transparency… have used them many times

1 April 2026
CampaignAgent - Pay Now, Pay Later Real Estate logo

Reply from CampaignAgent - Pay Now, Pay Later Real Estate

Good Afternoon,

We're happy to hear about your positive experience. Thank you for taking the time to leave us this feedback.

If you have any questions or would like to speak with our team, please contact our Customer Support Team on 1300 882 622 or email support@campaignagent.com.au

Rated 5 out of 5 stars

Easy to use service

Easy to use service, user friendly

1 April 2026
CampaignAgent - Pay Now, Pay Later Real Estate logo

Reply from CampaignAgent - Pay Now, Pay Later Real Estate

Good Afternoon,

We're happy to hear about your positive experience. Thank you for taking the time to leave us this feedback.

If you have any questions or would like to speak with our team, please contact our Customer Support Team on 1300 882 622 or email support@campaignagent.com.au

Rated 4 out of 5 stars

Good

Easy to use !

1 April 2026
CampaignAgent - Pay Now, Pay Later Real Estate logo

Reply from CampaignAgent - Pay Now, Pay Later Real Estate

Good Afternoon,

We're happy to hear about your positive experience. Thank you for taking the time to leave us this feedback.

If you have any questions or would like to speak with our team, please contact our Customer Support Team on 1300 882 622 or email support@campaignagent.com.au

Rated 5 out of 5 stars

Quick and Easy

1 April 2026
CampaignAgent - Pay Now, Pay Later Real Estate logo

Reply from CampaignAgent - Pay Now, Pay Later Real Estate

Good Afternoon,

We're happy to hear about your positive experience. Thank you for taking the time to leave us this feedback.

If you have any questions or would like to speak with our team, please contact our Customer Support Team on 1300 882 622 or email support@campaignagent.com.au

Rated 1 out of 5 stars

What just happened to me?

The agent should have told me there would be a substantial fee for using your service - in fact, the agent did not indicate that you were a separate entity. I was under the impression the agency was covering marketing expenses until the campaign had concluded. Technically, I suppose, they can't be held responsible for disclosing the fees of a third party - and, similarly, you can't know you will have a client before you have that client. But there was no way for *me* to know that I would be asked to pay hundreds of additional dollars until I had signed a contract with the agent, and the furniture stylist and photographer had already worked on my house. This gave me no option but to move forward and sign up for your service. That's entrapment. Your fees are steep, presumably due to the risk profile of these loans - but I could have avoided all of this with adequate and timely disclosure. I could have made arrangements with my own bank. I suppose the argument is that the agent will make it all back for me in the sale price of the home. Let's hope so!

8 April 2026
Rated 5 out of 5 stars

Easy to organize

1 April 2026
CampaignAgent - Pay Now, Pay Later Real Estate logo

Reply from CampaignAgent - Pay Now, Pay Later Real Estate

Good Afternoon,

We're happy to hear about your positive experience. Thank you for taking the time to leave us this feedback.

If you have any questions or would like to speak with our team, please contact our Customer Support Team on 1300 882 622 or email support@campaignagent.com.au

Rated 4 out of 5 stars

easy to do online

easy to do online. option to delay cost until after property sale. great photos, amazing views of house n property for sale promotion

31 March 2026
CampaignAgent - Pay Now, Pay Later Real Estate logo

Reply from CampaignAgent - Pay Now, Pay Later Real Estate

Hello David,

We're happy to hear that you found our online process easy and appreciated the payment option. Thanks for your feedback!

If you have any questions or would like to speak with our team, please contact our Customer Support Team on 1300 882 622 or email support@campaignagent.com.au

All the best,
Jen
Customer Support Team

Rated 5 out of 5 stars
CampaignAgent - Pay Now, Pay Later Real Estate logo

Reply from CampaignAgent - Pay Now, Pay Later Real Estate

Hello,

We're glad you found our services convenient and easy to use. Thank you for your positive feedback; we appreciate it.

If you have any questions or would like to speak with our team, please contact our Customer Support Team on 1300 882 622 or email support@campaignagent.com.au

All the best,
Jen
Customer Support Team

Rated 5 out of 5 stars

Service was professional

Service was professional, friendly and efficient.

7 April 2026
CampaignAgent - Pay Now, Pay Later Real Estate logo

Reply from CampaignAgent - Pay Now, Pay Later Real Estate

Hello David and Narelle,

We're happy to hear that you found our service professional, friendly, and efficient. Thank you for your positive feedback; we appreciate it.

If you have any questions or would like to speak with our team, please contact our Customer Support Team on 1300 882 622 or email support@campaignagent.com.au

Rated 5 out of 5 stars
CampaignAgent - Pay Now, Pay Later Real Estate logo

Reply from CampaignAgent - Pay Now, Pay Later Real Estate

Hello Troy,

We're happy to hear that our service was helpful, quick, and efficient for you. Thank you for your positive feedback.

All the best,
Jen
Customer Support Team

Rated 5 out of 5 stars

Easy once I mastered the technology

Easy once I mastered the technology
I’ll be better prepared next year because ill save the info in more organised files s

30 March 2026
CampaignAgent - Pay Now, Pay Later Real Estate logo

Reply from CampaignAgent - Pay Now, Pay Later Real Estate

Hello Kerrie,

Thank you for your feedback, we appreciate it.

All the best,
Jen
Customer Support Team

Rated 5 out of 5 stars

simple process

6 April 2026
CampaignAgent - Pay Now, Pay Later Real Estate logo

Reply from CampaignAgent - Pay Now, Pay Later Real Estate

Hello Robert,

Thank you for your feedback. We're happy to hear the process was straightforward for you.

All the best,
Jen
Customer Support Team

Rated 5 out of 5 stars
CampaignAgent - Pay Now, Pay Later Real Estate logo

Reply from CampaignAgent - Pay Now, Pay Later Real Estate

Hello Mark ,

We appreciate your feedback and are so glad to hear about your positive experience with our support. Thank you!

If you have any questions or would like to speak with our team, please contact our Customer Support Team on 1300 882 622 or email support@campaignagent.com.au

Rated 5 out of 5 stars

Easy quick process

Easy quick process. Stress free

30 March 2026
CampaignAgent - Pay Now, Pay Later Real Estate logo

Reply from CampaignAgent - Pay Now, Pay Later Real Estate

Hello Ash,

We're glad you found the process quick and stress-free. Thank you for your positive feedback; we appreciate it.

If you have any questions or would like to speak with our team, please contact our Customer Support Team on 1300 882 622 or email support@campaignagent.com.au

Rated 5 out of 5 stars

Excellent customer service everyone

Such excellent and service that everything happened in one week that was just such an incredible experience and service kudos everyone!!!

6 April 2026
CampaignAgent - Pay Now, Pay Later Real Estate logo

Reply from CampaignAgent - Pay Now, Pay Later Real Estate

Hello Rose,

We're happy to hear that you had such an incredible experience with us. It's wonderful to know our service met your expectations in such a timely manner. We appreciate your positive feedback.

If you have any questions or would like to speak with our team, please contact our Customer Support Team on 1300 882 622 or email support@campaignagent.com.au

Rated 5 out of 5 stars

Great company used when we sold very…

Great company used when we sold very helpful

28 October 2025
CampaignAgent - Pay Now, Pay Later Real Estate logo

Reply from CampaignAgent - Pay Now, Pay Later Real Estate

Hello Lina,

We're glad our team could be very helpful during your sale. Thank you for sharing your positive experience with our company.

If you have any questions or would like to speak with our team, please contact our Customer Support Team on 1300 882 622 or email support@campaignagent.com.au

Rated 5 out of 5 stars

Very easy to use!

27 March 2026
CampaignAgent - Pay Now, Pay Later Real Estate logo

Reply from CampaignAgent - Pay Now, Pay Later Real Estate

Hello,

We're happy to hear that our product is easy to use for you! We appreciate your feedback and thank you for your review.

If you have any questions or would like to speak with our team, please contact our Customer Support Team on 1300 882 622 or email support@campaignagent.com.au

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