Unfortunately very bad! I am an English Instructor and I've taken quite a lot of time to create my profile, uploaded a video twice, got approved, and then not approved again, even though my qualificat... See more
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Awful company to work for, the pay is truly terrible and has been the same for ten years (inflation doesn't exist In Cambly world). They randomly watch your lessons then send you "encouraging"em... See more
Some tutors are really good at helping you improve your English. Unfortunately today was the fourth lesson in just over two months in which a tutor did not show up without notice. If it is reported to... See more
Signed up one week ago, Cambly charged my credit card already but never can take a class. Called them but only get a machine answer no personal service, emailed them only got an automated response wi... See more
Company details
- English Language Instructor
- also in
- Distance Learning Center
- English Language School
- Foreign Languages Program School
- Language Course Provider
- Language School
Written by the company
Cambly gives you instant access to native English speakers over video chat, so you can learn and gain confidence!
Contact info
144 2nd Street #500, 94105 , San Francisco, United States
- help@cambly.com
- cambly.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The teacher do the same lessons every…
The teacher do the same lessons every day.

Reply from Cambly
It's great idea to allow every kind of…
It's great idea to allow every kind of student to grow up the level of English
Cambly platform is great
Cambly platform is great! Thanks to the well prepared and nice tutors students learn English having fun. As well their different accent and nationality give students the possibility to choose their favouriteaccent and to have a lesson whenever they want.
Use of Cambly
I ve been using cambly for a while, it s a good platform to improve English
Cambly help me so much
Cambly help me to be more comfortable when I travel, read or listening to something in English. I also appreciate more the humor when I watch a film in the mother tongue
Good concept, terrible treatment of people
Good concept. But they use students and tutors when they want, then discard and delete with zero notice when their woke, rich San Francisco office decides. They didn't listen, they don't care. There is no appeal. They tell you that in the email. "The decision is final and we will not reply to any more emails about this matter. Thank you".
Employing a few more support staff would cut into their California profits. Even the replies on trustpilot are empty of compassion. I really hope this company change.
No pay increase since 2012
No pay increase since 2012. Wayyyy below minimum wage for native English countries. Doesn't value it's tutors else it would pay them accordingly. How is this low pay even legal in 2024??
Too many novices and unqualified tutors who turn to each other in the Facebook forum flapping over very basic grammar, all typed in lazy English "hey, do u know wat simple passed tense is. Their r students aksing me but Im a doof." Shouldn't be aloud (allowed).
Too many students expecting too much. They want you to prep out of hours and devise whole courses. For this pay? Get lost!.

Reply from Cambly
Drama and unfounded claims
Really liked cambly. Pay is not good but hey, it's convenient and pocket money for when living as a nomad. But recently they did something real shady. Read a sentence and without further questions and zero context, pulled a Zuckerberg and jumped to fake conclusions, making accusations without looking at the obvious facts and being able to see they were not using common sense as nothing happening matched their over blown assumptions. Jimmy won't apologize, the company is ignoring the issue, and after 5 attempts to contact them, they refuse to apologize or explain anything. As a person of strong morals and convictions, this is something I can not overlook. Therefore, my 5 star rating has fallen to zero, well one, since zero isn't an option. Facebook fact checkers could do a better job. Do better Cambly, shame on you.
Racist and discriminatory students
I'm a former Cambly tutor. I sent Cambly a report about some students who were being racist and discriminatory towards me. Cambly responded with a message that was completely irrelevant to what I needed help with. Cambly has a Code of Conduct that says that they don't tolerate any kind of discrimination, but that was not my experience at all.

Reply from Cambly
I want to believe you are not a money trap?
I did a subscription but I had to cancel it within the same day (for a personal reason and without using at all). Even I requested to cancel the same day, your representative is asking me to pay around %20 percent of the whole year’s price as a cancellation fee!
May I ask you to be more sane and fair with your customers and don’t act like you are a money trap? I am requesting to cancel within like 10 hours of purchase. Please correct this as it is an unacceptable approach to a customer.

Reply from Cambly
Don't waste your time!
I applied to become a tutor and waited for around 3 months, only to be informed that my application was rejected. Unfortunately, they did not provide any explanation for the rejection. Moreover, the advertisements are misleading because they suggest that anyone can become a tutor, but in reality, they have a limited number of spots and unclear selection criteria.

Reply from Cambly
STAY AWAY ! No Customer Service !
I can't access to their Customer Service since I couldn't verify my email address. Although I have requested to get the related link multiple times, I haven't received their confirmation email, so I couldn't verify my email address, so I can't get in touch with their customer service.
The issue is I have recently bought an annual package with 12 installments. However, they charge the annual fee and didn't make any installments.
They just disapper once you buy their package, no customer service, no email support, no phone calls. I would rather STAY AWAY from this company.

Reply from Cambly
Unreliable company in terms of security
I used Cambly for one year with annual subscription and it ended, and I was not updating next year subscription. Teachers and service themselves are just okay though.
However... the next year subscription was enrolled as mistake by system although I didn't enroll, and they ACTUALLY tried to make a transaction with my registered card with annual amount $1193.40!!! Luckily my credit card declined the transaction.

Reply from Cambly
they are manipulating people and saying…
they are manipulating people and saying that they are providing. There is nothing on there you can improve your English. I was using another platform and just switched to Cambly and now I just regret it

Reply from Cambly
Cambly deducted ~2k dollars from me
Cambly deducted ~2k dollars from my card without authorization. I'm shocked by the unscrupulous billing practices of Cambly.
Unwanted Renewal: In early 2022, I tried canceling my Cambly subscription. Despite this, they charged me from May 2022 onwards, totaling ~$2,000. My last lesson was in April 2022, and I have never used any services from them since then.
Misleading Design: Cambly's "pause" option seemed to imply halting payments. The "unsubscribe" option was difficult to find, especially problematic for non-native English speakers which are most Cambly users.
No Notifications: I wasn't informed about subscription status changes.
Email Overload: Frequent Cambly ads flooded my inbox, causing crucial payment emails to be categorized as spam.
Poor Customer Service: Cambly lacks a direct phone line, making issue resolution cumbersome. You have to submit an online form and wait forever if you encounter trouble. I HAVE TRIED TO CONTACT CAMBLY THEY JUST REJECTED ANY RESPONSE. If you have a financial problem, they are unwilling to solve it but rather passive-aggressively lock your account.
Payment Restrictions: Users can't remove payment methods, allowing Cambly to make unauthorized charges.
Reputation Concerns: Numerous similar complaints exist online such as sikayetvar.com, the Apple App Store, and various social media sites. But Cambly never solves problems. Instead, Cambly buys positive reviews and advertisements, overshadowing genuine concerns. Thus, I believe the business practice and rules are unfair and deceptive to customers.

Reply from Cambly
I love how I always have students when…
I love how I always have students when I work priority hours. I wish Cambly could better monitor the number of kids that I answer calls for. I typically do not feel prepared and I have not signed up to teach kids.
this company is Big Scam
This company is a fraud the reason I believe it is. 1. The recruiting aspect of it is they did over a video chat.2. they have us do a profile and a short video after all the stuff is done we wait for very long time to just be rejected and here is information you need to they use the whats up app to communicate and people from united states are being rejected rapidly hands down even those we have experience. so my point is do not apply for a tutor job cause you wont get it.

Reply from Cambly
Fake recruitment
They ask for sensitive data, including videos but never get back to you under the premise that they are too busy, yet they keep active searches for teachers. Be very careful as they seem to be collecting persinal data for whatever reason

Reply from Cambly
Really great.
Really great.
Teachers help me.
Now, I don't speak with euhhh euhhh euhhh in each sentences !
Better : I don't say euhhh now ;o)
And more fluent, I can't speak with somebody outside, now.
So better in my job.
THANKS !
Too many sudden cancellations
Too many sudden cancellations, almost half of the lessons. A bunch of lowly desciplined tutors.

Reply from Cambly
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