People now days only bother writing a review and complain about a service or product. This is exactly why I owe a thank you as credit and acknowledgment is due. From the moment The Calor rep Ann... See more
Company replied
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People now days only bother writing a review and complain about a service or product. This is exactly why I owe a thank you as credit and acknowledgment is due. From the moment The Calor rep Ann... See more
Company replied
We are basically stuck at them, because 25 years ago developer signed "contract" with calor gas... 2 weeks ago they send another price increase, but they are already THE MOST EXPENSIVE COMPANY. N... See more
HAVE BEEN A CALOR RETAILER AND ALSO A CUSTOMER FOR 40 YEARS . ORDERED NEW BOILER FOR MY 79 YR OLD MOTHER IT TOOK NEARLY 3 MONTHS TO COME WITH IT ONLY HEATING ONE ROOM ALL OVER THE CHRISTMAS PERIOD AND... See more
Company replied
I have just renewed my Calor Gas contract after I spoke with Emily, who was extremely helpful and informative. Any concerns & questions I had were answered by Emily in a concise and very polite manner... See more
Company replied
We are a leading supplier and distributor of Liquefied Petroleum Gas (LPG) in Ireland, allowing customers who are located off the natural gas grid use LPG gas. For more than eight decades, Calor has dedicated itself to meeting the energy requirements of both homes and businesses. We deliver the warmth, comfort, and reliability of LPG to your doorstep.
Dublin 12, Ireland
Replied to 50% of negative reviews
Typically replies within 1 month
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Very good service offered by knowledgable sales lady. was offered, and accepted, a coffee while talking about options, colours, fillings, matress type (sofabed), and various other add-ons. I had done my research before going into shop but had a few questions to clarify a few things and sales lady was helpful and professional throughout. I ordered the sofabed and it should be delivered in nine weeks which is not quick in my opinion but not within the control of the sales team. I also feel the non-negiotable €99 charge for home delivery is a bit overly steep. obviously if i collected it myself there is no charge. But for a 30 minute journey time its a lot. not sure why it cant be delivered directly to my home instead of some 'holding' storage area. but in-store service and experience was good.

Reply from Calor Ireland
Don't take Calor gas connection in your life.
They make everyone fools. And taking lots of money from their customer.
I experienced very very bad feedback from them.
Never recommend .
Be careful.

Reply from Calor Ireland
I am on auto fill for my LPG but I discovered that tank was nearly empty. I have emailed and have had 4 phone calls and still no gas. Got a phone call yesterday to say I would have a delivery today but no delivery and am down to 2% according to mycalorgas website.
Ridiculously bad service.
We have been waiting for 16 days now with no gas and still being told every day the gas is coming. Do not trust this company

Reply from Calor Ireland
I've been trying to place an order online but they refused my credit card two times. They blame their payment processor and GDPR for not providing rejection reason. I use my credit card on daily basis and I'm 100% sure the issue is not with my bank. I think they are using this as excuse to refuse my order
Opening an account online doesn’t seem to allow a different delivery address other than the billing address. Updating one changes the other.
Nowadays a simple eircode input should be sufficient.
I had three engineers re routing my calor gas pipe line today, their names are Ash, Charlie & Paul, excellent young men and explained everything they were going to do, accomplished marvellously and when they left made sure everything was working and that I was happy. Garden put back as was as well, so except for the new parts you wouldn’t have known they were here.
Very polite & excellent job done! Thank you Ash, Charlie & Paul, much appreciated!!
When ordering on line there was (and still is) an offer they you receive a €10/£10 Calor Gas Voucher for every portable gas heater purchased.
I have not received my voucher.

Reply from Calor Ireland
This is a beautiful product, it's expensive for a gas heater but it's efficient and attractive. It can be rolled easily from place to place.

Reply from Calor Ireland
Item arrived extremely quickly and exactly as shown in the pictures, will definitely be back to shop again!

Reply from Calor Ireland
Quick delivery of a solid functional item, good service.

Reply from Calor Ireland
I ordered a gas heater on line. It arrived early and in good condition. The goods were as advertised and I am very pleased with my purchase.
Thank you Calor Gas

Reply from Calor Ireland
The regulator supplied was not the correct type for the Calor gas cylinders available locally. Unable to use as intended.
The order and delivery was fine. The operation of the heater is fine.
The issue I have is that the back two castors are fixed making it difficult to manoeuvre the heater around. We are hoping to replace them with new castors.
Excellent service. Great quality heater with a highly elegant finish.
Excellent. Arrived very promptly. Easy to unpackage and set up. Working well and seems to pump out a fair amount of heat (only used on setting 2 so far). Looks great Very pleased.
Product arrived earlier than expected and was exactly what I wanted
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