Calor Ireland Reviews 

729
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

The ease with which everything happened. From initial contact, Kenny was on site within a day. He give me all the information I required and recommended an installer who was on site to check the requi... See more

Company replied

Rated 5 out of 5 stars

Kenny was an absolute gentleman, making sure I got connected with the relevant person to get my Gas sorted. Not only did he go out of his way to make sure I got set up but he also checked in afterwar... See more

Company replied

Rated 5 out of 5 stars

Kenny our advisor made everything so simple from when we first spoke until we had everything installed. Would definitely highly recommend him and Calor to anyone need a gas instillation

Company replied

Rated 1 out of 5 stars

We are basically stuck at them, because 25 years ago developer signed "contract" with calor gas... 2 weeks ago they send another price increase, but they are already THE MOST EXPENSIVE COMPANY. N... See more

Company details

  1. Energy Supplier

Written by the company

We are a leading supplier and distributor of Liquefied Petroleum Gas (LPG) in Ireland, allowing customers who are located off the natural gas grid use LPG gas. For more than eight decades, Calor has dedicated itself to meeting the energy requirements of both homes and businesses. We deliver the warmth, comfort, and reliability of LPG to your doorstep.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

729 reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(729)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast service 2-3 days for delivery…

Fast service 2-3 days for delivery south Ire.

14 November 2020
Calor Ireland logo

Reply from Calor Ireland

Thank you for your feedback Darren. We aim to provide all our customers with a good quality service throughout the ordering, dispatch, delivery and after sales process.

Rated 5 out of 5 stars

Very good service and good product…

Very good service and good product recommended

13 November 2020
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Reply from Calor Ireland

Thank you for your feedback, it is very important to us. We are pleased that you are happy with your order and aim to provide all our customers with good, quality products at competitive prices.

Rated 5 out of 5 stars

Quick connect fitting

It is a great job
No problem connecting now
Delivery was fast and efficient also
Would recommend Calor gas

13 November 2020
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Reply from Calor Ireland

Thank you for your feedback and your recommendation David, it is very important to us to ensure our customers receive top quality products and an excellent service.

Rated 5 out of 5 stars

Great service had the heater in 2 days…

Great service had the heater in 2 days good quality 👍

12 November 2020
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Reply from Calor Ireland

Thank you for your feedback Pádraig. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Rated 5 out of 5 stars
Calor Ireland logo

Reply from Calor Ireland

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Rated 5 out of 5 stars

Very quick delivery

11 November 2020
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Reply from Calor Ireland

Thank you for your feedback Abhijeet, it is very important to us. We aim to provide all our customers with a top quality service which includes the dispatch and delivery process.

Rated 5 out of 5 stars

Love my new heater

Love my new heater & love how promptly Calor’s customer service responds to any query you have.

11 November 2020
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Reply from Calor Ireland

Thank you for your feedback Ms MacCarthy. Customer satisfaction and providing a good quality service to all our customers is very important to us which includes Technical Support and advice from our Customer Service Team.

Rated 5 out of 5 stars

Love ❤️ my gas stove it’s very…

Love ❤️ my gas stove it’s very efficient and looks fantastic in the room . Ordered it on line and received it within 3 days . Would highly recommend this product to family and friends..

11 November 2020
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Reply from Calor Ireland

Thank you for your feedback and your recommendation Carol, it is very important to us to ensure our customers receive top quality products and an excellent service.

Rated 5 out of 5 stars

Arrived fast

Arrived fast. Exactly as described. No issues

10 November 2020
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Reply from Calor Ireland

Thank you for your feedback Niall. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Rated 5 out of 5 stars

Excellent Service

Thank you, excellent service and very fast delivery. I would buy again and have already recommended the Calor Gas website to others.

9 November 2020
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Reply from Calor Ireland

Thank you for your feedback and your recommendation Alan, it is very important to us to ensure our customers receive top quality products and an excellent service.

Rated 5 out of 5 stars

The fire came the next day and my…

The fire came the next day and my mother loves the heat from it

9 November 2020
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Reply from Calor Ireland

Thank you for your feedback John. Customer satisfaction is paramount and we are pleased that you are happy with your heater and the service we provided.

Rated 4 out of 5 stars
Calor Ireland logo

Reply from Calor Ireland

Thank you for your feedback John. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Rated 1 out of 5 stars

An absolute disaster my heater arrived…

An absolute disaster my heater arrived over a week ago badly damaged by courier it looks like and this is the 1st response I have got from ye since social media next port of call

8 November 2020
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Reply from Calor Ireland

Thank you for your feedback, it is very important to us. We are sorry to hear that your heater arrived damaged and that you are still waiting to have this resolved. A member of our Customer Service Team will be in contact with you today to have this resolved as quickly as possible.

Rated 5 out of 5 stars
Calor Ireland logo

Reply from Calor Ireland

Thank you for your feedback Peter. We aim to provide all our customers with a good quality service throughout the ordering, dispatch, delivery and after sales process.

Rated 3 out of 5 stars

Very tricky to assemble

Delivery time was great. We are still trying to put it together though. Very tricky and running into problems. That’s not a calor gas issue really though more the manufacturer

7 November 2020
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Reply from Calor Ireland

Thank you for your feedback Lorraine, it is very important to us. We are sorry to hear that you are having trouble assembling your Flame Tower and will pass this on to the manufacturer as they welcome customer feedback. We apologise for any inconvenience this is causing you.

Rated 5 out of 5 stars

Good price and really fast delivery

Good price and really fast delivery. Great service.

7 November 2020
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Reply from Calor Ireland

Thank you for your feedback David, it is very important to us. We are pleased that you are happy with your order and aim to provide all our customers with good, quality products at competitive prices.

Rated 1 out of 5 stars

I ordered a heater, they threw it over a gate

I ordered a heater online, it didn't arrive on the expected date and I only got it a week late when a person who lived miles away said the box was thrown over her five foot gate and she googled my eircode which was on the address label. I tried to complain to the calor website but that was impossible. The fire is great the delivery was a joke.

7 November 2020
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Reply from Calor Ireland

Thank you for your feedback, it is very important to us. We are sorry to her that you had issues with your delivery. We can see that your order was placed on 28th October after business hours which resulted in it being dispatched out the following day on the 29th October. The tracking information states that it was delivered on 30th October. We are sorry to hear that it was delivered to the incorrect address and that this resulted in a delay in your parcel being received. We have passed this on to the courier to investigate with the driver to ascertain why this occurred. We apologise for any inconvenience this caused you.

Rated 5 out of 5 stars

Ordered a provincial gas stove and it…

Ordered a provincial gas stove and it was delivered in less than 24 hours! Could not believe how good the service was and the quality of the product bought.

7 November 2020
Calor Ireland logo

Reply from Calor Ireland

Thank you for your feedback. We aim to provide all our customers with a good quality service throughout the ordering, dispatch, delivery and after sales process.

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