CalmiGo Reviews 177

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers found the product effective in reducing anxiety and managing symptoms like shaking and nausea, with some calling it a "game changer" for PTSD and general anxiety. People appreciate the discreet design and the ability to use it anywhere. The service provided by the company, including follow-up emails and support, was also frequently praised, with many finding the customer service team helpful and responsive. However, some people were dissatisfied with the app, describing it as "crappy" and "useless," particularly when it required frequent reconnection or locked users out. A few other people also felt that the customer service was poor, citing unhelpful responses and a lack of follow-up. Additionally, some customers experienced issues with the device itself, such as it not recognizing exhalations, having weak scents, or being faulty.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers found the device helpful for managing... See more

User experience

People report positive experiences with user experience. Many consumers find the device easy to set up,... See more

Application

Customers consistently note ambiguous experiences with the app. Some reviewers find it unhelpful, useless,... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers report positive experiences,... See more

Service

Consumers generally find the service to be positive. Many reviewers highlight the fast, reliable, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am a new user so I’m still getting used to it. I get frustrated when the device doesn’t recognize my exhalations, even though I haven’t changed anything. However. I also realized I may not be doing... See more

Company replied

Rated 4 out of 5 stars

This product works! I get pretty significant anxiety attacks that I do not treat with medication. Calmigo definitely helps decrease my anxiety and stops physical symptoms, such as uncontrollable shaki... See more

Company replied

Rated 4 out of 5 stars

I was able to get CalmiGo through the VA. The company ensured I knew how and who to ask for it. They also followed up to make sure I received it. They also followed up with handy emails explaining s... See more

Company replied

Rated 5 out of 5 stars

Great customer service. I emailed them because my wife's calmigo app wasn't sending the email correctly they emailed me back so fast! The device itself is really helpful in calming me down when I'm pa... See more

Company replied


Company details

Written by the company

Immediate, drug-free relief for moments of distress, anxiousness, and stress. CalmiGo's Smart Calming Device provides rapid relief by regulating your breathing patterns & stimulating your senses. CalmiGo implements 3 natural anxiety-relief methods: Bre...


Contact info

3.6

Average

TrustScore 3.5 out of 5

177 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I love the app that goes along with the…

I love the app that goes along with the device. It's so easy to use, and it has helped me in many situations.

29 September 2024
Unprompted review
CalmiGo logo

Reply from CalmiGo

Hi there, Mia!

Thank you so much for sharing your feedback! We're so happy to hear that you're enjoying the app and finding it helpful daily. If there is anything you need assistance with, please don't hesitate to reach out as we're always here to support you!

Warmly,
CalmiGo support

Rated 5 out of 5 stars

easy to do online

25 September 2024
CalmiGo logo

Reply from CalmiGo

Hi there, Susan!

Thank you so much for the 5-star review! We're so glad to hear that you found the process easy to do online. If you ever need any further assistance, feel free to reach out!

Warmly,
CalmiGo Support

Rated 5 out of 5 stars

I suffer from panic disorder while driving

I suffer from panic disorder while driving alone. Although I am on medication, there are times panic still comes when I'm driving. I was so skeptical at first because everything I have tried never worked. After careful research and review, I dove in and invested in CalmiGo. I use the device twice a day. This past weekend I had to drive alone again. My nerves were taking over.
But to my surprise I was ok. THIS PRODUCT WORKS. It is legit.
I do it while driving. And no panic attacks. I'm so happy and feel like I'm getting back to normal. Thank you so much CalmiGo. 💓 I am no longer skeptical. Highly recommended.

7 September 2024
Unprompted review
CalmiGo logo

Reply from CalmiGo

Hi there, Christina!

Thank you for sharing your experience! We're so happy to hear that CalmiGo has helped with your panic while driving and that it's made a real difference for you. If you ever need any assistance, please don’t hesitate to reach out at support@calmigo.com or call +1-888-422-5644. Your recommendation means a lot to us!

Warmly,
CalmiGo Support

Rated 5 out of 5 stars

Five Star Review

My experience with my CalmiGo has been absolutely wonderful! It has helped my anxiety so much. I purchased a second one as a back up. I give it five stars!

9 September 2024
Unprompted review
CalmiGo logo

Reply from CalmiGo

Hi there, Amber!

Thank you for your great review! We’re glad CalmiGo has helped with your anxiety, and we appreciate your trust in purchasing a second one. If you need any help, please reach out to us at support@calmigo.com or +1-888-422-5644.

Warmly,
CalmiGo Support

Rated 2 out of 5 stars

I bought this looking for help

I bought this looking for help. I have never received the code to set it up properly. And their support services are only available Monday through Friday. This is crazy frustrating.

8 September 2024
Unprompted review
CalmiGo logo

Reply from CalmiGo

Hi there, Pamela!

Thank you for sharing your experience, and I’m sorry for the frustration. While our call center is open Monday to Friday, we do offer support via email during the weekend and work to assist as quickly as possible. Please email us at support@calmigo.com for any assistance!

Warmly,
CalmiGo Support

Rated 1 out of 5 stars

If your device is stolen, too bad so sad from CalmiGo support

Recently purchased a CalmiGo for my daughter's escalating panic attacks. She only had it for a few days before her bag was stolen at a local park and the CalmiGo was in it. I contacted the company as I paid for the 2 year subscription to get the device and the warranty for $246.00. I received a completely unempathetic response from "Paul" that unfortunately the warranty does not cover a lost device. I had to reply back again to figure out what I am able to do as at this point we don't even know if the device truly helps my daughter and it's already gone. He offered a $25.00 discount to purchase a new device. I looked at the website and its $349.00! So I already paid $246.00 and now I need to pay another $349.00 for a cheap piece of vibrating plastic??? We were a victim of robbery (which I fully understand is not the fault of CalmiGo, but their prices are insane for what you get. I have emailed back and forth with Paul to no avail. I can't spend $349.00 after the initial investment and having to replace the other items that were taken from her. Paul offered to cancel the subscription so it would not renew 22 months from now, but no refund and no real assistance to get a new device. This situation caused my daughter to HAVE multiple panic attacks over her stress of the device being taken and the fact that I can't afford to get it replaced for her. Buyer beware...

29 August 2024
Unprompted review
CalmiGo logo

Reply from CalmiGo

Hi there, Sadie!

Thank you for your feedback, and I’m truly sorry to hear about the challenges you've faced. While standard manufacturer warranties do not cover lost or stolen devices, I’d like to offer you an option for replacing your device. We have an Extra Care Plan that includes extended coverage and additional benefits you can purchase. You can learn more about this plan and purchase it directly here, https://calmigo.com/products/extra-care

If you have any further questions or need additional support, please feel free to reach out to us at support@calmigo.com or +1-888-422-5644. We’re here to help and ensure that replacing your CalmiGo is as smooth as possible.

Warmly,
CalmiGo Support

Rated 5 out of 5 stars

It really helps with controlling my…

It really helps with controlling my breathing in the midst of a panic attack coming along. Definitely recommend.

1 August 2024
Unprompted review
CalmiGo logo

Reply from CalmiGo

Hi there!

Thank you so much for your feedback! We’re glad to hear that CalmiGo is helping you manage your breathing during panic attacks. If you need any further assistance or have any questions, please feel free to reach out at support@calmigo.com or call us at +1-888-422-5644.

Warmly,
CalmiGo Support

Rated 3 out of 5 stars

It was a questionable deal at $150, $349 is a bit much

I bought one of these in 2020 at a price of $150. As an electronics engineer, the device contains a few dollars of electronics. Plastic moulds and other things undoubtedly increase this price, as whoever wrote their device's algorithm, but they are realizing a high profit margin.

I don't agree with the Gen 2 bluetooth requirement, reminds me of the terrible business decisions with HP and their printers. But at least they still sell devices without the subscription.

It does seem they make the devices in the US, which can explain the cost, thank you for explaining this, Paul, who was very kind, even when I was a bit scathing (CalmiGo Customer Service)

21 August 2024
Unprompted review
CalmiGo logo

Reply from CalmiGo

Hi there, Ross!

Thanks for sharing your feedback and for your kind words about our support. We understand your concerns about the price and subscription model. As you mentioned, the cost reflects the manufacturing of advanced patented technology in the USA, and we’re doing our best to make it accessible, including accepting HSA and FSA cards. If affordability is a concern, please DM us—we’d love to help.

The Bluetooth connection allows the app and device to sync and work together for feedback and personalized treatment plans, enhancing the overall experience and effectiveness of the CalmiGo. However, one does not need to use the CalmiGo with Bluetooth and the app at all times. The device only needs to sync with the app every two weeks. Additionally, we offer the product without the app and without the subscription to those who are interested

Your feedback is important to us. Please reach out to support@Calmigo.com for any assistance.

Warmly,
CalmiGo Support

Rated 1 out of 5 stars

Calmigo is useless for anxiety

Calmigo is useless for anxiety. The device itself requires frequent Bluetooth connection, causing constant anxiety that it will fail right when you need it.

Edit: Hi Calmigo support. I really just have one question: how do you justify requiring to connect to Bluetooth, even if inly rarely? Because I cannot fathom a good reason to ever lock someone out of their anti-anxiety tool. Even if it is an unlikely outcome, I'm having trouble understanding how anyone, knowing that their product is designed for people with anxiety, could ever sit down and think that having any sort of unreliability built in is an ethical thing to do.

31 July 2024
Unprompted review
CalmiGo logo

Reply from CalmiGo

Hi there, Daryl!

Thank you for your feedback. We understand your concern about the Bluetooth connection. Please know that you don't need to connect the app every time you use CalmiGo. You only need to sync the app with the device once every two weeks.

Additionally, we have created a system where CalmiGo users receive email notifications that the device needs to be synced days before a device lock can happen. Additionally, the device itself warns the user 3 days before it locks. Every time the device is powered on, the device will blink in the lock sequence for 3 sequences to remind the user that they need to sync with the app. We have worked hard to ensure that nobody will be locked out of their CalmiGo when they need it.

Our team is here to support you and ensure your device works smoothly. If you need any help, please reach out to us at support@calmigo.com or +1-888-422-5644.

Warmly,
CalmiGo Support

Rated 3 out of 5 stars

There aren’t a lot of details on using…

There aren’t a lot of details on using the device.

17 July 2024
Unprompted review
CalmiGo logo

Reply from CalmiGo

Hi there, Jessica!

Thank you for your feedback. We totally agree with the need for clear instructions. CalmiGo provides a tutorial as part of the installation process of the app, it comes with a manual, there is also a full video tutorial sent by email, and we offer 1:1 training calls to any user.

If you have further questions about how to use it we're here to help. Please reach out to us at support@calmigo.com or +1-888-422-5644.

Warmly,
CalmiGo Support

Rated 5 out of 5 stars

Helps reduce anxiety

My mom got this for me for panic attacks. I use it daily and it’s helped significantly reduce my anxiety. It’s also allowed me to be more mindful of my breathing. 10/10 recommend.

19 August 2024
Unprompted review
CalmiGo logo

Reply from CalmiGo

Hi there!

Thank you for sharing! We’re happy to hear CalmiGo is helping with your anxiety and panic attacks. If you need anything, feel free to reach out at support@calmigo.com or call us at +1-888-422-5644.

Warmly,

CalmiGo Support

Rated 5 out of 5 stars

I purchased Calmigo after doing…my research.

I purchased Calmigo after doing research on the device. I was impressed that it used no drugs, but rather activated a calming system within the body to relieve anxiety. After experiencing a traumatic event, I was prescribed anti-anxiety medications. However, I continued to have symptoms. I wondered if Calmigo could help to be an “on the spot”, in the moment answer to my symptoms of PTSD? I must say, that I was skeptical. When I received my device I decided to use it as recommended and hope for the best. It was easy to set up and use. Three days in, I felt like I could function….my anxiety was decreased and I tried cutting my medication down to 1/2 dose. I am not recommending that anyone stop medication, nor would Calmigo..I’m sure. But, I felt so much better. I continue to use my Calmigo device regularly each day and can now go out in public alone. I am working with my physician to continue decreasing my medication dose over time. All I can say is that the combination of scent and breathing time is amazing at relieving my symptoms! This is not a vape….so not dangerous. It is not the equivalent of breathing into a paper bag, or breathing slow and counting to 10. Calmigo activates a part of the brain that literally eliminates the “flight or fight” response. I highly recommend Calmigo for anyone struggling with anxiety or panic attacks. Do your own research and decide for yourself. I have gone from a home-body to a more socially active individual. 5 huge stars! 🤗

31 July 2024
Unprompted review
CalmiGo logo

Reply from CalmiGo

Hi there!

Thank you for sharing your journey with CalmiGo. We’re glad it’s been helpful for you and that it’s making a difference in your daily life. If you ever need anything, please reach out at support@calmigo.com or call us at +1-888-422-5644.

Warmly,

CalmiGo Support

Rated 5 out of 5 stars

Incredible solution!

This is a great solution for anyone experiencing panic attacks and there's nothing in the market with the same effect

13 August 2024
CalmiGo logo

Reply from CalmiGo

Hi there!

Thank you for your kind words! We’re so glad CalmiGo has been a great solution for you. If you need anything, feel free to reach out at support@calmigo.com or call us at +1-888-422-5644.

Warmly,

CalmiGo Support

Rated 5 out of 5 stars

Great Product

Easy to use and made me feel relaxed and at ease

9 August 2024
Unprompted review
CalmiGo logo

Reply from CalmiGo

Hi there!

Thanks for your feedback! We’re glad to hear CalmiGo was easy to use and helped you feel more relaxed. If you ever need anything, don’t hesitate to reach out to us at support@calmigo.com or call us at +1-888-422-5644.

Warmly,

CalmiGo Support

Rated 5 out of 5 stars

I love my CalmiGo!

I love my CalmiGo! I use mine at least once a day before I start my work day, and I usually am able to use it twice a day.

The app is great because there's a 3 minute timer in there with songs that are exactly 3 minutes long. I love the first one, Falling Leaves. It's part of my grounding ritual. As soon as I hear the notes of that song, I feel instantly better, and I feel calmer and calmer throughout the three minutes. There are other song options for when I'm feeling like I want a little variety too.

I also really appreciate the fact that you can dim and brighten the lights on the CalmiGo using the app. That feature is especially handy at night!

CalmiGo has helped me when I feel especially stressed, but I find that using it even when I'm feeling totally fine allows me to feel great throughout the whole day.

10/10 would recommend

9 August 2024
Unprompted review
CalmiGo logo

Reply from CalmiGo

Hi there!

Thank you for the wonderful feedback! It’s great to hear that CalmiGo has become a key part of your daily routine and that the app features are enhancing your experience. If you need anything, please reach out at support@calmigo.com or call us at +1-888-422-5644.

Warmly,

CalmiGo Support

Rated 5 out of 5 stars

It really works!

After reading the reviews and looking at the science behind this device - I knew I had to get it for myself.
I was not disappointed. It really works!

7 August 2024
Unprompted review
CalmiGo logo

Reply from CalmiGo

Hi there!

We’re thrilled to hear CalmiGo met your expectations! Thank you so much for sharing your experience. If you have any questions or need support, please reach out to us at support@calmigo.com or call us at +1-888-422-5644.

Warmly,

CalmiGo Support

Rated 1 out of 5 stars

BUYER BEWARE

This device feels like you are being electrocuted when turned on. It is not relaxing at all. I would not invest any money on this piece of crap! Listen to some calming music and you can become more relaxed then being electrocuted by this device.

15 January 2024
Unprompted review
CalmiGo logo

Reply from CalmiGo

Hi there!

Thank you for your feedback. I’m sorry to hear that your experience with CalmiGo wasn’t as expected, but please rest assured that we can help you with that. The sensation you described might be due to the vibration function, which you can turn off using the button on the side of the device. The vibration function is very helpful for some people, but it’s a personal preference whether to use it or not. You can still use the lights to guide your breathing.

We are here to ensure you have a positive experience. Please reach out to us if there’s anything we can help with—support@calmigo.com or +1-888-422-5644.

Warmly,
CalmiGo Support

Rated 1 out of 5 stars

This thing is expensive and not help

This thing is expensive. And the person with PTSD, who is going through a lot. Just choose the right doctors and help. Dont waste your money on this thing. I just throw it to the garbage.

20 September 2023
Unprompted review
CalmiGo logo

Reply from CalmiGo

Hi there, Kateryna!

Thank you for sharing your feedback with us. We understand that the cost of CalmiGo can be a concern, and we’re working hard to make it as accessible as possible for everyone. The price reflects the advanced, patented technology we manufacture right here in the USA. For those who find the cost challenging, we offer options to purchase CalmiGo with HSA and FSA funds. Future customers can DM us for discount options.

We are so sorry to hear that you did not find the device helpful. We do have customers with PTSD who have found success using CalmiGo. If you’re open to it, we’d love to hear more about your experience via email and see how we can assist you in getting the most out of your CalmiGo. Based on our previous experience, a short call can sometimes totally change your experience.

If you have any further questions or concerns, please don’t hesitate to reach out.

Warmly,
CalmiGo Support

Rated 5 out of 5 stars

Thank you, CalmiGo! I’m so glad I found you!

This product does exactly what it says. I have had it for about a month. Any time I feel tense whether it is in at work, late at night, or even sitting in traffic, I grab my CalmiGo, open the app, and relax in guided therapeutic breathing for three minutes. I feel empowered to go on with my day. I picked the bronze color which is very pretty, and I like the lavender scent.

14 July 2024
Unprompted review
CalmiGo logo

Reply from CalmiGo

Hi there, Jenny!

Thank you so much for your wonderful review! We're thrilled to hear that CalmiGo has been a helpful tool for you, bringing relaxation whenever you need it. The bronze color and lavender scent are great choices, and it's fantastic to hear you love them. Your support means the world to us. Thanks again for sharing your experience!

Best wishes,
CalmiGo Support

Rated 5 out of 5 stars

Love my Calmigo

Love my Calmigo! It took a bit to get my breath regulated, and that’s probably the point. I try to use it every day. And there are fun building/game sections to keep that interesting. I find the peppermint soothing. And I also use the breathing to help with lowering blood pressure. I am a big tech user to hack my metabolism and this one I have happily added as a plus for calming down my nervous system.

9 July 2024
Unprompted review
CalmiGo logo

Reply from CalmiGo

Hi there, Kristin!

Thank you so much for sharing your experience with CalmiGo! We're so glad to hear it's helping you regulate your breath and calm your nervous system. We are so happy to know that you enjoy the peppermint and the fun games. Your feedback is much appreciated, and we're happy to be part of your wellness journey.

Please do not hesitate to know if you need any assistance, as we're always happy to help!

Warmly,

CalmiGo Support

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