Wonderful job and arrived safe and sound! Really fun meaningful gift for children. The quality seems great and perfect for what the gift was intended … she loved it. It was very reasonably priced.... See more
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Came in super fast, delivered very thoughtful not just thrown! It’s a Christmas present for my niece and nephew! My niece is studying to be a Audiologist so I got her a necklace with her name spelled... See more
Absolutely love my personalised throw blanket it’s perfect and sooo soft and cosy. I love the way the options and different designs were generated from my photo. Its beautiful. It’s a gift for my dau... See more
Personalized gifts are so special! The throw was plush and my grandson will love it! The towel and bag combo was cute as well, although the towel had an unusual stitch around the perimeter and a diffe... See more
Company details
Written by the company
Callie is the leading creative online gift store. We feature a broad assortment of tailor-made and original goods that will inspire and delight the giftee. Since founded in 2017, we have made it our mission to discover what people desire when looking for a gift, and how we can bring their personalized gift ideas to life.
Contact info
UNIT 05, FLAT A,9/F, KWAI SHING INDUSTRIAL BLDG PHASE 1, 36-40 TAI LIN PAI RD, 999077, KWAICHUNG, Hong Kong
- support@callie.com
- callie.com
4.3
Excellent
237K reviews
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Everything you offer is absolutely…
Everything you offer is absolutely gorgeous prices are great i love this site and always go here 1st for gift giving thank you so much 💖
22 October 2026
As a stocking filler very good quality…
As a stocking filler very good quality and postage
17 September 2026
Love everything I've ordered!
27 October 2026
Was fast shipping and great price !!
Was fast shipping and great price !!! Also product is very beautiful !!
22 October 2026
Boy's memory
I absolutely love the picture, it looks like someone actually painted it...I will definitely tell people about how fantastic your product is...thank you
26 October 2026
The scarfs look even better in real
The scarfs look even better in real. I will happily give them as Christmas gifts. Thank you!
25 October 2026
Looks good thank you
22 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Extremely poor customer service
Extremely poor customer service. The product was poor quality and when trying to return it - kept getting unsatisfactory responses and being told to wash the item. Shockingly bad products and even worse customer service.
22 October 2026
Reply from Callie
We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.
Arrived within time given
22 October 2026
Outstanding customer service!
Their communication (customer's service) is excellent! Packages arrive as scheduled. And the quality of their items is amazing. I have ordered several things from them.
22 October 2026
I really love my book bag
I really love my book bag. Its a lovely soft cord material and good quality. It fits all my book club stuff in with room to spare. I love my character pic too.
Prompt postage (UK).
26 October 2026
Body heat Bracelet didnt work
I wore the item after my first complaint. I was told the picture underneath reveals itself from 30deg. I wore it for the day before giving it to the recipient and at no point did it come through. I bought it on the website thinking it would be a lovely keepsake, a reminder of the person who has passed just to help the family member through a tough time. I wont be fooled again.
24 October 2026
Reply from Callie
We are so sorry about the experience that you're having with us. We sincerely apologize for our product not meeting your expectations. We have already passed your suggestion to our related department in order to improve our quality and crafting skills. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out via support-uk@callie.com. We are here to assist you.
Ordering was very easy and the…
Ordering was very easy and the Christmas onesie was absolutely beautiful. I would highly recommend ordering from Callie!
22 October 2026
It was a little smaller than I expected. Karen pfister
It was a little smaller than I expected.
22 October 2026
the site was easy to use.
the site was easy to use.
The items came on time are are super cute!
22 October 2026
Will I surly did not expect it be so…
Will I surly did not expect it be so small I guess that's what happens when you don't read the size. In the ad it looks really big
27 October 2026
Reply from Callie
We are so sorry about the experience that you're having with us. We sincerely apologize for our product not meeting your expectations. We have already passed your suggestion to our related department in order to improve our quality and crafting skills. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out via support@callie.com. We are here to assist you.
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