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Company details

  1. Phone and Internet Service
  2. Cloud Computing Service
  3. Conference Calling Service
  4. Software Company

Written by the company

Established in 1999, Call Handling is a recognised market leader in the provision of Multi-Channel Cloud Contact Centre Solutions in the UK.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1 review

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Rated 5 out of 5 stars

Excellent

The charity I work for has been using Call Handling for some years and it just works. Our agents find it easy to use and navigate, and we've never had a problem with it. When we have a query or need something tweaked the team are very quick to respond. We've upgraded various systems over the years, but have never felt the need to change from Call Handling. Highly recommended.

19 July 2023
Unprompted review

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