I fell asleep waiting for my crypto withdrawal complete. My authorization code expired and had to get another one. Took a phone call and a couple emails to everything figgered ( women have figures )😍... See more
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Best Platform for Crypto Trading - Had a great Experience uploading my LLC Documentation, had 1 incident where I did not put my memo tag and they found my crypto ! (At the time I was completely... See more
I was pleasantly surprised how quickly Paulo Morejon, with Caleb & Brown, set up my series of Limit Sell Orders I sent him via email. He was super fast and that is the kind of service in which to expe... See more
Paulo was a great in helping us with a first time transaction. He made it seamless and there was no stress on our end. He responded quickly through email and executed our transaction request in no tim... See more
Company details
Written by the company
Caleb & Brown is the world's leading cryptocurrency brokerage. We help our clients buy, sell, swap, and safely store cryptocurrencies, with a 24/7 personal broker service. Our clients can reach their personal broker on the phone and email at any time. Our clients range from beginners needing assistance to buy their first cryptocurrency, to seasoned investors needing a professional service to make high value, complex trades. We put personalised service, education, and consumer protection at the heart of everything we do. We were founded back in 2016 and we now have over 24,000 clients in more than 100 countries, serviced by dedicated staff based in our offices in Melbourne, Sydney and London.
Contact info
Melbourne, Australia
- +18444946515
- support@calebandbrown.com
- calebandbrown.com
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 13% of negative reviews
Typically replies within 2 weeks
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I recently made a transaction to send…
I recently made a transaction to send my crypto to my portfolio. One of my transactions didn't process so I reached out to the team. Paulo Morejon was able to retrieve my hbar back in a very quick manner. I was beyond worried but he saved me from losing over $1100. Truly grateful for the team and all there help.

Reply from Caleb & Brown
Great group of very knowledgeable…
Great group of very knowledgeable people at Caleb & Brown. Always professional. Highly recommended.

Reply from Caleb & Brown
I had issues with my withdrawals
I had issues with my withdrawals. Jackson took on the issue and had it resolved in a few minutes. It is a pleasure to work with such a professional. Cheers Jackson great work...Phil Mullis

Reply from Caleb & Brown
Love this company
Love this company! They notified me by mail of some coins that were delisting and told me what actions I need to take so that I would not lose anything. I decided to cash out and literally within minutes my broker Marx Hamakhan sent me an email saying order executed and a PDF order. I highly recommend these guys. Big shout out to Marx! Thank you!

Reply from Caleb & Brown
I tried to fund my newly opened account…
I tried to fund my newly opened account via wire transfer . B.O.A. said they could not transfer funds to a US bank Brown uses, and have the business be at an international location. I tried to call my broker- no answer. I tried email- no answer. I have a feeling there is something not quite right here. It is hard for me to trust a business on the other side of the world, let alone get no response. After all, they have my money.
Quick and prompt
Quick and prompt. Also best fees around. Highly recommend as your crypto stop shop for yojr crypto needs.

Reply from Caleb & Brown
The professionalism and patience that…
Caleb & Brown, and the professionalism and patience that Hamish, Georgie, Milany, Nick, Jackson, and Maria had for me and my four-day rant is extraordinary. I really lost my cool and all ability to see reason and use common sense.
I initiated a transfer of my XRP. The wallet I have linked was for my Trezor. For some reason, I thought it was my Uphold wallet. When the funds did not arrive in Uphold, I went straight to thinking I was scammed. I have been scammed out of massive bags in the past, so my head went straight there.
Georgie and Milany went out of their way to set up the transfer for me. The transfer of XRP went straight to the wallet I have linked with Caleb and Brown safely and promptly.
Hamish and his team were very professional throughout all my bad behavior. Hamish offered logic when I had none.
I owe them all a massive apology. I am very grateful to them. Thank you, Hamish and his team at Caleb and Brown. Please accept my sincere apology.

Reply from Caleb & Brown
SCAM SCAM SCAM
SCAM SCAM SCAM
deposit a week ago converted in to crypto tried to withdraw it to be my ledger as soon as I did that they locked me out of my account ,so I cant access it, I was then told I can only withdraw aud to my bank account they have takin 600 in fees , they promise to return my funds 2 days ago, have not received it , when I speak to support I get the runaround, I'am making a formal complaint with AFCA,AFIC, ACCC
DONOT USE THIS COMPANY

Reply from Caleb & Brown
The Caleb & Brown Team is very Responsive
The Caleb & Brown Team is very responsive, even at 6 in the morning. Great Customer Service! I was able to e-mail them and sell some crypto and then bought 2 other cryptos very quickly before heading to the office.They always guide me through my transactions and ask good questions to be sure I am getting exactly what I need. I Appreciate them.

Reply from Caleb & Brown
The staff at C&B are very helpful
The staff at C&B are very committed to giving excellent service.
I would highly recommend C&B.

Reply from Caleb & Brown
I’ve been a C&B account owner for…
I’ve been a C&B account owner for little over a year, and I love doing business with them. The best part is the customer service! You’re gonna have transfer issues every now and then but C&B is always there and ready to fight for and fix the situation!! This company will conquer.
Tim

Reply from Caleb & Brown
Jakes the man!!!
Jakes the man!!!! Got my trade done fast i made a big cash move in time and raked some profits!

Reply from Caleb & Brown
Caleb & Brown was my answered prayer!
Caleb & Brown was my answered prayer!
Tried the cold wallet and just couldn’t get it to work for me. I need a live person I can communicate thru emails or by phone!
I’m not good at understanding all the tech ways, it doesn’t come easy for me.
Unless I’m guided thru the steps and Jake is the person who took the time to help me out! At start of the process, I was so nervous, but Jake was so kind, calm and understanding. He guided thru the process and it gave me confidence I can do it alone, but assured me if I had any questions, he’d be there! And that is the customer service I was hoping for!
Caleb & Brown team has also been great in answering my emails with fast responses!
All in all, I feel at ease and protected with doing business with Caleb & Brown, with all the uncertainty of hacks, scammers and loosing everything, because you didn’t know how to protect yourself.
Michael S Griggs

Reply from Caleb & Brown
The service is incredible and personal
The service is incredible. It really is personal and they will bend over backwards to accommodate your needs. Today, Milany Shofany from Caleb & Brow, saved me from a big scam and her main goal was to protect my crypto.. Extremely grateful for that because I have been scammed before. The protection at Caleb and Brown is bar none. the fact that they need to call you before any crypto is moved from your account is very reassuring. I highly recommend Caleb and Brown.

Reply from Caleb & Brown
Humans Rule Over AI, and Bots!
I, I've been dealing with crypto exchanges now for almost 12 years. It, is a breath of fresh air that there is a human on the other side and not a bot!

Reply from Caleb & Brown
Wonderful service
Wonderful service, great help when ever you need it!

Reply from Caleb & Brown
In my dealings with Caleb and Brown
In my dealings with Caleb and Brown, my experience has been accurate and safe.
There is no reason to take a chance with anyone else.

Reply from Caleb & Brown
Worked with Georgie Kibel
Worked with Georgie Kibel, Client Success Specialist, to resolve an issue around reaquiring the 2FA authenticator setup required for login at C&B. I had forgotten my phone password (dah) and had to do a reset - losing all my setup. Georgie helped resolve this and a problem with an email address. All is well.

Reply from Caleb & Brown
Exceptional service from Jackson and…
Exceptional service from Jackson and the team!I cannot recommend Caleb & Brown highly enough, and a huge part of that is thanks to Jackson Courtney. His professionalism, clear communication, and dedication made the entire process seamless and stress-free. It is rare to find this level of client success support, and Jackson truly went above and beyond. If you are looking for a team you can confidently trust, this is it. Thank you, Jackson, for the outstanding support!

Reply from Caleb & Brown
Great fast service… c&B take care of…
Great fast service… c&B take care of me. Fast and secure! Thankful to have found them thru DAI.😁😘

Reply from Caleb & Brown
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