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Rated 5 out of 5 stars

Ordered 2 phones, iPhone 15 & 16 pro max’s. Exemplary service. Phones were perfect, well packaged. Delivered boxed with cables and chargers, next day delivery. Excellent after sales service. A company... See more

Company replied

Rated 5 out of 5 stars

I was a bit cynical about purchasing Samsung Buds3 Pro given the low price and "brand new" status, seemed almost too good to be true. However, received the product as described, when expected, and... See more

Company replied

Rated 5 out of 5 stars

Exceptional - sent phone at 4:45pm, money in my account 2pm next day. Gave more money than they offered online. Communication was brilliant and a thank you to Harrison for going out his way to keep in... See more

Company replied

Rated 5 out of 5 stars

Very responsive, friendly and answered all my questions. Everything was packaged up like brand new and in pristine condition as advertised, at a very fair price! I will definitely be a regular vi... See more

Company replied

Company details

  1. Cell Phone Store
  2. Cell Phone Recycling and Unlocking Service

Written by the company

Welcome to Calatech, where we blend great tech with unparalleled customer care. For over a decade, we've been dedicated to providing high-quality, refurbished mobile phones and tech devices that stand the test of time. Alongside offering a premium service across all aspects of the business. At the heart of our mission is a commitment to sustainability, ensuring every device we offer contributes to a greener planet. We pride ourselves on our meticulous attention to detail, ensuring each device meets our rigorous standards for quality and reliability. Join us in embracing sustainable tech without compromising on quality or performance. Calatech is not just about selling devices; it's about providing a reliable, eco-friendly tech solution that enhances your lifestyle.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
4-star
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1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding customer service.

Ordered 2 phones, iPhone 15 & 16 pro max’s. Exemplary service. Phones were perfect, well packaged. Delivered boxed with cables and chargers, next day delivery. Excellent after sales service. A company I will definitely use again and wouldn’t hesitate in recommending to anyone looking for tech.

27 February 2026
Unprompted review
Calatech logo

Reply from Calatech

Thank you so much for the review Iain, really appreciate you ordering both of your devices with us, and I look forward to hearing from you again in the future!

Any problems just shout.

Harrison

Rated 5 out of 5 stars

Exceptional

Exceptional - sent phone at 4:45pm, money in my account 2pm next day. Gave more money than they offered online. Communication was brilliant and a thank you to Harrison for going out his way to keep in touch. Highly recommended, will be the only company I use from now on, buying or selling.

15 January 2026
Unprompted review
Calatech logo

Reply from Calatech

Thank you very much for selling your phone with us, Colin!

Rated 5 out of 5 stars

Great company

I was a bit cynical about purchasing Samsung Buds3 Pro given the low price and "brand new" status, seemed almost too good to be true.

However, received the product as described, when expected, and think nothing more than I got a great deal from an honest company! Pays to shop around away from the bigger retailers.

30 September 2025
Unprompted review
Calatech logo

Reply from Calatech

Thanks so much for the review Scott. Enjoy your earbuds!

Rated 5 out of 5 stars

Great service from a lovely company…

What a credit to Haverhill this company is. Messaged them Sunday night, received a response on Monday morning. Took my phone to them Monday, it was fixed straight away, my phone had only a minor problem but it was a major problem for me. Two lovely people in the office. I’m sorry I didn’t take the girl’s name but she was a lovely friendly girl who was able to sort out my phone. No fuss! Don’t go anywhere else, these guys are the real deal. Thank you both! I’m so grateful.
Annette Stockwell

14 April 2025
Unprompted review
Calatech logo

Reply from Calatech

Thank you so much for the lovely review, Annette.

Harrison

Rated 5 out of 5 stars

Absolutely A Class service

Absolutely A Class service. From point of contact, through communication, swift repair and fair price. You will not find a better service. Highly recommend!

30 January 2025
Unprompted review
Calatech logo

Reply from Calatech

Thank you so much for the amazing review, Paul!

Harrison

Rated 5 out of 5 stars

Fantastic service , THANK YOU

Fantastic service from ordering to delivery with great communication in between. Pricing very good. If the iPad is as good as your service that will be great. I would certainly recommend you to anyone.

9 April 2024
Unprompted review
Calatech logo

Reply from Calatech

Thanks a lot Kenneth, I hope you're enjoying the iPad!

Harrison

Rated 5 out of 5 stars

Purchase of iPhones with skins and trading in

I've just bought two iPhones and traded one in with Calatech. I have to say Harrison could not have been more helpful. It was a pleasure to do business with somebody who has excellent customer service as well as technical knowledge about what he sells. Not only that, his prices for both selling and trading in were better than other larger companies.
We opted for skins on the new phones and they look great!
I will hopefully do more business in the future - very highly recommended!!

28 August 2022
Unprompted review
Calatech logo

Reply from Calatech

Thank you very much for the review, Glenn. I hope the phones are treating you well!

Rated 5 out of 5 stars

This company is one of the best I have…

This company is one of the best I have ever dealt with.
The phone arrived as in a pristine condition as stated. It is a good as new inside and out.
Calatech are a very professional company. They sent the item the next day with the use of a secure and insured courier. They responded to a query I had before the arrival of the phone within minutes. I cant recommend this company enough after my personal experience. 5☆☆☆☆☆

28 February 2022
Unprompted review
Calatech logo

Reply from Calatech

Thank you so much for the review, Katie!

Rated 5 out of 5 stars

Impeccable service!!

Have bought numerous items from Harrison at calatech and never been disappointed!
Professional at all times and always going above and beyond to help out.

I even had a phone that was well out of warranty that my daughter had damaged and Harrison got it fixed in no time at all and didn’t charge me either! Can’t recommend him and Calatech enough.

7 October 2021
Unprompted review
Calatech logo

Reply from Calatech

Thank you Theodore!

Rated 5 out of 5 stars

Friendly/Responsive/Knowledgeable/Honest

Very responsive, friendly and answered all my questions. Everything was packaged up like brand new and in pristine condition as advertised, at a very fair price!

I will definitely be a regular visitor on the website should I need any other electronics etc. in the future.

Thanks again!

23 June 2021
Unprompted review
Calatech logo

Reply from Calatech

Thank you for the review, Sam!

Rated 5 out of 5 stars

Excellent-Highly Recommend

Ordered a second hand iPhone XR from Calatech and the service was second to none. I was very pleased with the customer service I received from them and the handset itself was as good as new. Really would recommend them to anyone and shall be using Calatech again in the future. Keep up the great work 👍🏽!

14 February 2021
Unprompted review
Calatech logo

Reply from Calatech

Thank you for the review, Neil

Rated 5 out of 5 stars

Great service and at good prices too

Great service and at good prices too, I couldn’t recommend Harrison enough, when I brought an I phone 8 plus and a Xbox series X from calatech, best there is around

27 January 2021
Unprompted review
Calatech logo

Reply from Calatech

Thank you for the review, Ben!

Rated 5 out of 5 stars

Absolutely outstanding quality phone

Absolutely outstanding quality phone , please buy with confidence , very friendly and fast postage. Item was described as pristine, should have said brand new , I would like to take the time to thank Calatech, and will most definitely use you guys in the future , thank you so much 😊

11 January 2021
Unprompted review
Calatech logo

Reply from Calatech

Thank you for the review, Wayne!

Rated 5 out of 5 stars

Bought an iPhone X - reccommend!

I bought a phone from them yesterday and until now it has been great! Harrison was really helpful, very professional and the transaction was very straight forward.
He bought my previous phone to, which was great, and also delivered the phone to me due to my personal circunstances not allowing me to go to him!

Very friendly too, deffo reccommend! :)

26 November 2020
Unprompted review
Calatech logo

Reply from Calatech

Thank you for the review, Jessica!

Rated 5 out of 5 stars

Best in the game

Best in the game. Always as discribed and so easy helpful and quick service. Top job guys.

14 November 2020
Unprompted review
Calatech logo

Reply from Calatech

Thank you for the review, Jamie!

Rated 5 out of 5 stars

A company that cares about their product

My experience with Calatach was positive from start to finish. This is clearly a company that cares deeply about their service. Their only concern was that I would be happy with the phone I received. Communication was rapid, accurate, and we are very happy with our phone. Thank you!

19 October 2020
Unprompted review
Calatech logo

Reply from Calatech

Thank you very much Nick! Thanks for trusting us to sort you a new phone.

Rated 5 out of 5 stars

Amazing service

Amazing service! The item was in excellent condition. Highly recommended!👌👍👌👍

23 September 2020
Unprompted review
Calatech logo

Reply from Calatech

Thank you very much Ancu! Enjoy your phone.

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