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Cal.com, Inc Reviews 326

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The user experience is frequently described as seamless and stress-free, with many noting the intuitive and straightforward nature of the platform. Reviewers are also impressed with the quick response times from the support team, and the website is often commended for its smooth integration and professional design. However, some people were dissatisfied with the customer service, mentioning that replies were slow or that they received template responses that didn't address their specific issues. A few other people also felt that the website's user interface, particularly when managing teams, was unintuitive and confusing, leading to difficulties with navigation and availability settings.

What people talk about most

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the support team for being... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the product's ease of use... See more

Response time

Reviewers mention positive feedback about response times. Many customers praise the speed and efficiency of... See more

Website

Consumers find the website to be positive, highlighting its professionalism, ease of use, and great UI. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Cal.com platform is working very well for my business which requires the ability for customers to book online from remote locations for activities we provide at three locations. Once we establi... See more

Rated 5 out of 5 stars

We had a small but time-sensitive issue with our Team subscription setup. The Cal.com support team responded quickly, clearly explained the situation, and resolved it without friction. What stoo... See more

Company replied

Rated 5 out of 5 stars

I Sent a support request to remove 2FA so I could access my account after having lost my phone. Expected to get access sometime next week at first, but Jose acted like a ninja when Fin escalated my... See more

Company replied

Rated 5 out of 5 stars

I reached out to support after losing editing access to my custom Workflows due to a recent policy change. Although the policy now requires a Teams plan, the response from agents Jose and Milos... See more

Company replied


Company details

  1. Software Company

About Cal.com, Inc

Written by the company

Scheduling infrastructure for absolutely everyone. Meet Cal.com, the event-juggling scheduler for everyone. Focus on meeting, not making meetings.

Sign up for free. Upgrade later to a team!

Best scheduling for teams Online Scheduling Tool Empower your sales team Scheduling for Sales Whitelabel scheduling Whitelabel scheduling solution Book a demo Signup for a FREE account

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

326 reviews

5-star
4-star
3-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Simple, Powerful, and Well-Supported

What stood out the most is how incredibly easy it is to use—even for someone who isn't very tech-savvy. Their platform is intuitive and straightforward, making scheduling seamless and stress-free.

Another big plus is their detailed documentation and support. Whenever I had a question, I could find clear, step-by-step guidance, and their support team has been responsive and helpful.

Highly recommend Cal.com to anyone looking for a reliable and user-friendly scheduling solution!

18 June 2025
Rated 5 out of 5 stars

Fast and Efficient Customer Support

I was surprised when my account suddenly disappeared and stopped working.

I reached out to Cal.com’s support team, and to my relief, they replied within just a few hours—on the very same day! The issue was resolved quickly and smoothly.

Honestly, I was already a fan and promoter of Cal.com, but this experience made me appreciate them even more. Their customer support was not only fast, but also truly attentive. It’s great to know I can count on a team that genuinely cares about their users.

12 June 2025
Rated 4 out of 5 stars

⭐️⭐️⭐️⭐️

Jose was great: kind and effective. I gave 4 stars instead of 5 because his response took several hours. This didn't bother me, but I assume it may be a staffing issue, so thought I would mention that.

15 May 2025
Rated 4 out of 5 stars

Customer service is great with…

Customer service is great with responding as soon as they can. However I run into an issue of my API key not working when I upgraded to teams account just because I wanted to turn on my SMS notification I wish they would just allow to upgrade with no other crazy changes if I wanted SMS notification I shouldn't have to be upgraded the team's account or maybe you fix their API on the teams account I don't know anyways overall not bad.

8 May 2025
Rated 5 out of 5 stars

Great CS

Milos and Jose have been of great help with my issues.

5 May 2025
Cal.com, Inc logo

Reply from Cal.com, Inc

Thank you so much for the feedback, glad our boys got you sorted. :)

Rated 5 out of 5 stars

Cal.com has been great for my small…

Cal.com has been great for my small business. What's not to love? I can have multiple events set up, including events that require upfront payments from clients. The support team are friendly and efficient. Oh, and did I mention that it's FREE???!!! 🤯

7 May 2025
Cal.com, Inc logo

Reply from Cal.com, Inc

Yes, that' us :) Thank you for the lovely review

Rated 2 out of 5 stars

Lead Data not complete

I would like to get the lead's phone number, biz name and complete name on my calendar when an appointment is booked. How do I do this?

7 May 2025
Cal.com, Inc logo

Reply from Cal.com, Inc

Hi there

Thank you for reaching out. Have you reached out to our support channel regarding this? Our team would be happy to help you out - support@cal.com

Rated 5 out of 5 stars

Best Scheduling Software

Top. Much better than the so called bigger players.

Peer, the co-founder, is such a great guy as well! No brainer using Cal :)

19 April 2025
Unprompted review
Cal.com, Inc logo

Reply from Cal.com, Inc

Thank you Stelios 🙏🏻

Enjoy using Cal.com :)

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