Cakeordeath Reviews 

163
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the brownies for their incredible taste, describing them as decadent, rich, and fudgy, with many noting that you wouldn't know they are vegan. People frequently highlight the product's quality, often calling them the best brownies they've ever had, and appreciate the generous portions and stunning packaging, making them ideal gifts. Reviewers also commend the company's excellent customer service, particularly for handling order issues and special requests efficiently. However, some customers also noted that a few products, like certain brownies or flapjacks, were occasionally dry or lacked the expected strong flavor, and one person reported a quality concern.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the delicious, fudgy, and... See more

Quality

Customers consistently note positive experiences with quality, praising the brownies as delicious, fudgy, and... See more

Order

People report positive experiences with order, with many expressing their intention to order again due to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered Cake or Death brownies a few times now as presents, and they’ve gone down an absolute storm every time. The brownies themselves are incredible – decadent, chocolatey, rich and fudgy. Ever... See more

Rated 5 out of 5 stars

I've used Cake or Death for many years for both corporate orders and personal ones. The brownies are honestly so delicious and always such a welcome gift, as well as fitting with our company ethos. Th... See more

Rated 5 out of 5 stars

As a certified chocoholic and treat-maniac, I've tried a lot of brownies in my time. Cake or Death's brownies are WAY up there in terms of the best ever. I often buy these as a combination bribery/apo... See more

Rated 5 out of 5 stars

Have ordered twice now and I really want to review customer service. Both times I have had minor issues with website or needing to question something. Both times I have received almost immediate resp... See more


Company details

  1. Bakery

Written by the company

Cake or Death sends the most delicious vegan brownies through the post all over the UK. We also offer a subscription service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

163 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(163)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Special thanks to Katie! I filled out my address incorrectly on the order form and she sorted me out with a fresh batch with no hassle, even though it was my mistake. Will be ordering again :)

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing brownies

Ordered a box for my team at work, one of whom is vegan so wanted to get something that everybody could enjoy - the brownies did not let us down - everybody loved them!

29 April 2026
Unprompted review
Rated 1 out of 5 stars

Like a bad date - dry and hairy!

Got an order for my anniversary, brownies were okay if not a bit dry - unfortunately can definitely tell they’re vegan and poorly made. So disappointed as I’ve seen lots of promo videos on Reels, and look like a fun crew, but clearly not as good with their hands as they are at acting! Hate leaving bad reviews on local businesses but found a long brown wavy hair embedded in the brownie, and the decorations looked like they’d been done by a 2 year old with amputated fingers.

29 December 2025
Unprompted review
Cakeordeath logo

Reply from Cakeordeath

Hi there,

Thank you for your feedback. We’re really sorry to hear about your experience.

This certainly isn’t the standard we aim for, and we take comments like yours very seriously. In particular, what you’ve described regarding the hair is completely unacceptable, and we sincerely apologise for that. We follow strict hygiene procedures, so we’ll be investigating this internally as a priority.

We’re also disappointed to hear the brownies didn’t meet your expectations in terms of taste and decoration, as we always strive to deliver both quality and care in every order.

We’d really appreciate the opportunity to make this right for you. Please could you reach out to us directly with your order details so we can look into this further and offer a resolution?

Thank you again for bringing this to our attention.

Best wishes,
Rhianna

Rated 3 out of 5 stars

Not a fan of the brownies, sadly

Ordered their OG brownies using 20% discount offer via instagram. Cannot fault their service or delivery but not convinced by their brownies. The middle is great but the edges are a bit sticky and strange. Would not purchase again for this reason.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Came in our grubby ready meal order and…

Came in our grubby ready meal order and is the best brownie I’ve ever had can’t believe it’s vegan

19 January 2026
Unprompted review
Cakeordeath logo

Reply from Cakeordeath

Thank you, that is really lovely to hear and we are delighted that you enjoyed the brownies!

Rated 5 out of 5 stars

Amazing service!

Cake or Death Brownies are delicious (the best brownies I've had AND they're vegan), and the great service keeps me coming back. I ordered the birthday bundle, and Katie and her team kindly wrote a longer birthday message in the card on my request, and sorted an issue with the postal order.

12 November 2025
Unprompted review
Rated 1 out of 5 stars

Inedible Yule log

We were gifted a Yule log. It weighed about 1kg. Was so hard you virtually couldn’t cut it and it was inedible. Very disappointing.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Just heavenly

Just heavenly. I ordered the limited edition Turtle brownies and couldn’t be happier! I was recommended this company from a colleague and will definitely be ordering again. Customer service was great too, they handled my query really quickly and kindly. Please keep the Turtle brownies on the menu!!! Xx

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Best brownies I’ve ever tasted!

I ordered some brownies from Cake or Death for my sister’s birthday, and they did not disappoint! The brownies were so fudgy and flavourful and were loved by everyone who tried them. I would highly recommend Cake or Death to anyone looking for a sweet treat or a gift for someone!

1 November 2025
Unprompted review
Rated 5 out of 5 stars

The perfect gift!

I've used Cake or Death for many years for both corporate orders and personal ones. The brownies are honestly so delicious and always such a welcome gift, as well as fitting with our company ethos. Their customer service is always fab when we've asked for something slightly bespoke and always done with a smile! Keep up the great work and brownies :-P

21 July 2025
Unprompted review
Rated 5 out of 5 stars

The Perfect Gift Every Time

I’ve ordered Cake or Death brownies a few times now as presents, and they’ve gone down an absolute storm every time. The brownies themselves are incredible – decadent, chocolatey, rich and fudgy. Everyone I’ve sent them to has commented on how good they are. It’s great that they’re vegan too (you’d never know the difference). Ordering online is straightforward, delivery has always been reliable, and it’s become my go-to gift when I want to send something thoughtful but also indulgent.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Best brownies everrrr

What can I say?! THE. BEST. BROWNIES. EVER. Trust me, I’ve tried a lot!!
I’ve bought them for ourselves, received as gifts and given them as gifts for friends and family, and everyone always calls about how much they loved them. The portions are generous, the packaging is stunning and the taste is out of this world!!

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Do yourself a favour...

As a certified chocoholic and treat-maniac, I've tried a lot of brownies in my time. Cake or Death's brownies are WAY up there in terms of the best ever. I often buy these as a combination bribery/apology for my team for dragging them into the office for a long monthly meeting, and they're always a hit. I didn't even realise for the first several orders that many of the options are vegan and gluten free - perhaps this mostly says I'm unobservant, but it speaks volumes about how great they taste. The gooey texture is second to none. I'm constantly looking for reasons to get these for people, and right now have two boxes waiting to be taken into the office tomorrow to welcome a new team. 100/10 totally recommend.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

None better

None better. I have been sending these for years, the kids when at Uni, new houses, expectant Mums in their final weeks, even for the loss of a dearly loved dog. Trust me they are very well received on all occasions.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Mmm, yummy vegan brownies

These brownies are so delicious. I love both giving and receiving them as gifts. They're vegan (which makes me happy) but my non-vegan friends also love them as they taste so good. Highly recommend!

7 September 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic brownies

Fantastic, delicious, gooey brownies, loved by omnis and vegans alike. Great for presents or as a treat for yourself and the family. Good that they have a gluten free option too, so no one has to feel left out!

7 December 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look