Caffè Guglielmo UK Reviews 9

TrustScore 4.5 out of 5

4.3

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Company details

  1. Coffee Wholesaler
  2. Coffee Machine Supplier
  3. Coffee Roasters
  4. Coffee Store
  5. Engineer
  6. Technical Service

Written by the company

Premium Italian Coffee. ''Guglielmo Caffé'', Created in 1943 by entrepreneur and member of the ''Order of Merit for Labour Guglielmo Papaleo'', it's today one of the most important companies of the South of Italy.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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1-star

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Rated 5 out of 5 stars

Well packaged order

Well packaged order, arrived quickly. Great coffee! The coffee sent had long expiration dates. I'd use them again. Thank you 😊

21 March 2026
Unprompted review
Rated 5 out of 5 stars

1 seal leaking

All good apart from seal on one packet of 8 delivered not secure ( packaging loose). Photo available.
The supplier has been good enough to give me credit for this mishap!
My wife is from a village in Italy a few miles from the production site and got me hooked on this wonderful coffee!

26 April 2023
Caffè Guglielmo UK logo

Reply from Caffè Guglielmo UK

Hi Roderick,

Apologies for the packet exploding during transit! Our products are vaccum packed (Moka Packets*) so they are prone to a bit of damage. Please send us an email on orders@caffeguglielmo.co.uk with the photo, We'll send you over a credit for that packet as compensation. Apologies for the delay in getting back to you.

All the best,
Caffe Guglielmo
CES Team

Rated 2 out of 5 stars

Still not received the parcel even…

Still not received the parcel even though it was meant to be delivered by the 28th

23 April 2023
Caffè Guglielmo UK logo

Reply from Caffè Guglielmo UK

Hi Tanja,

Apologies in the delay in getting back to you. We understand your fustration and would like to apologise. This delay was unfortunetly, experienced by YodelDirect (one of our courier partners). We do not have any control or methods to speed up their delivery times as we are not affilieted with them but only as a customer.

In future please do not hesitate to get in contact with us or the courier partner directly. We are here to help and aim to respond within 24 hours, even after hours. :)

All the best,
Caffe Guglielmo
CES Manager

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