I would give 0 stars if possible!!! I only wish I would have checked trust pilot BEFORE doing business with Cadadesigns… I ordered 3 items.. Needed to return 2,.. Called and left 2 voicemails… Ema... See more
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SCAM, over two weeks and never sent anything except excuses, now have to dispute charge to get my $$ back. Check their feedback on Google. Nothing but negative reviews all pretty much same complaint... See more
Company replied
Im very happy with my purchase! Great quality and I will definitely be ordering more in the future. I do recommend ordering from this business. Great customer service answered every question that I ha... See more
Actually, zero stars. I ordered 2 canvases with song lyrics printed on them. I was never given any preview, nor was I notified when my order shipped. The lyrics were so poorly laid out, with sentences... See more
Company details
Contact info
3022 Caruso Ln, Lancaster, 93536, California, United States
- contact@cadadesigns.com
- cadadesigns.com
2.5
Poor
70 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would give 0 stars if possible!!
I would give 0 stars if possible!!!
I only wish I would have checked trust pilot BEFORE doing business with Cadadesigns… I ordered 3 items.. Needed to return 2,.. Called and left 2 voicemails… Emailed on the “contact us” page…No response… I then returned to the website and read and re-read the return policy.. Followed all the steps as specified… No one ever returned my call… Finally received an email. But late, after I had sent the items back according to their policy as written on their website. It’s one of those scam sites where they are now stating they want “photographic evidence”…They won’t process my return … They have the items AND my money!!! I guess if you are an illegitimate business, this is how you operate… Shame on you Linda
9 April 2026
Unprompted review
Im very happy with my purchase
Im very happy with my purchase! Great quality and I will definitely be ordering more in the future. I do recommend ordering from this business. Great customer service answered every question that I had.
17 March 2026
Unprompted review
I would give 0 stars if I absolutely…
I would give 0 stars if I absolutely could I was told my item shipped then I check shipping and it says in pre transit hasn’t changed then they email me saying my item is out of stock ! This is a SCAM and I am so upset I ordered a hoodie for my son for 50 bucks and not getting what I paid for and they have yet to respond back to me after me requesting my refund for a product I’m not receiving!!
31 January 2026
Unprompted review
Reply from Cadadesigns
We are currently processing your refund. Please note that it may take 2–10 business days for the refunded amount to appear in your account.
We sincerely apologize that the product is out of stock. We hope to have the opportunity to serve you again in the future.
Thank you for your patience and understanding.
The two shirts I ordered cancel the order refund me my money
Cancel my orders I do not want them I think this is a scam
23 October 2025
Unprompted review
I purchased a T-shirt on Cadadesigns
Buyers beware!!!!
I purchased a T-shirt on Cadadesigns
Website. After my order arrived the T-shirt was a little tight on the chest area So I emailed customer service to ask for exchange for a larger size . I knew that the return shipping was on the customer per there return/ exchange policy . Linda from Cadadesigns emailed me back and ask would I take measurements of the T-shirt and email her the pics . So I took the measurements and sent the pics I also informed Linda that it was not a quality issue of the T-shirt.. it was a size issue.
Linda emailed me back and ask me to take more measurements of T-shirt So I emailed her with more measurements of the T-shirt
Long story short after I emailed the second set of pics of the measurements .
Linda emailed me back and informed me that the company is not going to allow me to exchange my T-shirt
Keep in mind this t-shirt was in brand new condition in fact I emailed the company one day after my order arrived never worn , tried on once . I read the return/ exchange policy for this company it clearly says for buyer’s remorse the shipping will on the customer .
I was prepared to pay the shipping cost to exchange for a larger size
I did realize that there return/ exchange policy is a big SCAM
Yes there merchandise is cheap and fake . But NOT to allow a customer to exchange for different size is not cool
Buyers beware of this website if you need to exchange or want a refund.
It’s not going happen
I would highly NOT recommend Cadadesigns.
20 September 2025
Unprompted review
Reply from Cadadesigns
We have carefully reviewed the images you provided and have completed our assessment based on the measurements via our email support.
Regarding the chest, we found that the measurement provided was 19 x 2 = 38 inches. Our size chart indicates a width of 39.37 inches. This results in a difference of 1.37 inches. Given that manual measurements have an allowed tolerance of ±2 inches, this measurement falls within the acceptable range.
For the length, the measurement you provided was 26.3 inches, while our size chart shows 27.17 inches. This is a difference of 0.87 inches. As the allowable tolerance for length measurements is ±1 inch, this result is also within the acceptable range.
Based on these findings, we can confirm that the product you received meets our required quality standards and is within the specified measurement tolerances.
Therefore, we regret to inform you that we are unable to provide support for an exchange or return for this order. We kindly ask for your understanding in this matter.
Best,
Cadadesigns Teams
I ordered two women’s tee shirts they…
I ordered two women’s tee shirts they came in two different sizes and the quality is terrible I would not recommend them at all
5 June 2025
Unprompted review
Reply from Cadadesigns
So sorry for this inconvenience. Please kindly hit us a reply at contact@cadadesigns.com and let us know the specific problem and your order ID to help us solve the problem shortly for you. We always put customer's need on the high priority.
Bad quality and service
Bought a white sweatshirt for 60 bucks including shipping and tax. Arrived damaged and covered in blue link. Emailed their designated customer service address three times. No reply.
19 May 2025
Unprompted review
Reply from Cadadesigns
Hi. We're so sorry for all inconvenience. We did not know your ID information. We hope you can contact us via email support at contact@cadadesigns.com. We're willing to address your issue and check the problem for you immediately. Thank you for your attention.
2nd order
This is my second order both have been t-shirts. I am extremely pleased with what I ordered. The first order I wanted to change the style and the size, I emailed Linda and she took care of it. When it was delivered it was exactly as I ordered. Just as the second order everything was perfect. The timing and delivery might be a little slow but I think if you're ordering something custom you should realize it takes a little extra time. I also have no complaints on the quality of the t-shirts considering they were only $30 a piece if I was paying for a true Dior t-shirt at $600 or better than I would expect perfection but with this; you know what you get for what the price you paid...either lower your expectations or learn to live with it. This company is getting a lot of bad reviews and I don't understand why. I can't speak on their other products for sale only the t-shirts that I have ordered. I will definitely order from them again.
6 May 2025
Unprompted review
Reply from Cadadesigns
Hi,
I'm Linda from Thissporty Store. Thank you for your feedback.
It's lovely to hear your positive feedback! We rely on customers like you to let us know what we're doing right to continue to provide the best experience possible.
To show our goodwill, we will give you a 10% discount for the next order.
Warm Regards,
Linda
EXCHANGES AND REFUNDS
Good morning Linda,
I selected XL when I was ordering both shirts. The menu gave me the options to select a "COMFORT COLOR" shirt, which I thought would be a softer blend of cotton t-shirt, and I paid an extra $7.00 for "COMFORT COLOR" and upon receiving both shirts they were basic/regular cotton t-shirts and size smalls. I requested a size exchange, and I also paid additional funds for a basic t-shirt. Never requested my money back only an exchange of size. It's extremely disappointing that you refuse to accommodate a size exchange.
I WOULD DISCOURAGE ANYONE FROM PURCHASING FROM THIS SITE.
Clint
13 April 2025
Unprompted review
Reply from Cadadesigns
Thank you for your feedback. We'd like to clarify a few points regarding your order:
We have fulfilled your order exactly according to the option you selected at checkout. A new invoice was sent to you prior to shipping, but unfortunately, we did not receive any response requesting a size change in time. Therefore, we proceeded with the selected size S, as per the order details.
As for the Comfort Colors base, this was clearly stated in the product option name you chose, and the label on the garment matches the option as described.
We’d like to reaffirm that we’ve followed all processes correctly. However, we noticed your public review may not reflect the full context accurately.
Thank you for your understanding and we hope to have the opportunity to serve you better next time.
Warm regards,
Cadadesigns Team
Not what I ordered!
I ordered the Grey Chanel throw and received a black one! Should have read reviews before purchasing. Spoke with Linda (customer service) who asked me to send package label and photo of product received. After doing so… she had the audacity to tell me… I got what I ordered. There were many color options. Grey and black were 2 of the colors. I Would not recommend purchasing from this company to ANYONE!
27 December 2024
Unprompted review
Reply from Cadadesigns
Hi,
Thank you for your feedback. After reviewing your order details, we would like to confirm that we have sent the correct product as per your selection. For this product, the only available color is the default black, as displayed on our website. We do not offer a gray option for this item as you mentioned.
In this case, we regret to inform you that we are unable to provide further assistance since the product delivered matches your order.
Thank you for your understanding, and we sincerely apologize for any confusion caused. If you have any other questions or concerns, feel free to contact us.
Best regards,
Cadadesigns Team
Great customer service
Great customer service and really enjoy the products that I buy on the site. Great fit and stylish.
9 December 2024
Unprompted review
Reply from Cadadesigns
Thank you for sharing your feedback with us. We truly value your input as it helps us improve our service.
We wanted to follow up regarding your recent review. Please note that we have resolved your concern by reshipping a new product in the size of your choice via our email support. We hope this solution meets your expectations and provides a satisfactory shopping experience with us.
Your satisfaction is our priority, and we are always here to support you. Should you have any additional questions or need further assistance, please feel free to contact us.
Thank you again for your valuable feedback, and we look forward to serving you better in the future.
Best regards,
Cadadesigns Teams
Do Not wast your money
Do Not wast your money. The product Doesn’t look like the pictures. The hoodies are of Poor Quality and so is the print. It is Not Worth the price and they Refuse to give a Refund if you’re not happy with the product. It’s a Scam they show you quality thick nice sweatshirts and send thin stringy dull ones. If I could give zero stars I would please Run from this site. I could over look the bad print if the sweatshirt was of quality at least I could still wear it but the sweatshirt itself is ugly.
14 November 2024
Unprompted review
Reply from Cadadesigns
Hi. Thank you so much for sharing your experience with us.
We sent you the correct item that you ordered so we are so sorry that we can't assist you in this matter.
With this cost, we have tried our best to bring quality products, suitable for the price you paid.
We haven't yet heard any customer complaints, and this is the first one we have.
However, we have considered your suggestions and will do our best to improve our products as much as possible.
To show our goodwill, we will give a coupon code 10% to re-order.
We hope you can kindly understand and sympathize with us.
Best regards,
Cadadesigns Team
Designed t-shirts
Got my t-shirts but the material quality not good.
18 October 2024
Unprompted review
Reply from Cadadesigns
Dear Alan Le,
I’m sorry to hear about your recent experience at Cadadesigns Store. Your feedback is important to us. Could you share more details so we can address the issue?
We'd like to offer you a discount as an apology.
Thank you for your understanding.
Best,
Cadadesigns Teams
Very huge price
The canvas is sturdy and the print quality is exceptional. It adds a nice touch to my home decor.
25 September 2024
Reply from Cadadesigns
Hi,
Thank you so much for your email.
We are thrilled that you have received and are pleased with your order. We hope to continue receiving your support in the future.
Please let us know if you have any questions.
Best regards,
Cadadesigns Team
Reply from Cadadesigns
Hi,
Thank you for your feedback.
It's lovely to hear your positive feedback! We rely on customers like you to let us know what we're doing right to continue to provide the best experience possible.
To show our goodwill, we will give you a 10% discount for the next order.
Warm Regards,
Cadadesigns Team
Reply from Cadadesigns
Hi,
Thank you so much for your email.
We are thrilled that you have received and are pleased with your order. We hope to continue receiving your support in the future.
Please let us know if you have any questions.
Best regards,
Cadadesigns Team
Cool
It was above and beyond what I expected when I gave them a custom image to use on the shirt I didn't expect them to pay such great attention to detail.
23 September 2024
Reply from Cadadesigns
Hi,
Thank you for your feedback.
It's lovely to hear your positive feedback! We rely on customers like you to let us know what we're doing right to continue to provide the best experience possible.
To show our goodwill, we will give you a 10% discount for the next order.
Warm Regards,
Cadadesigns Team
Reply from Cadadesigns
Thank you for your feedback.
We are so happy that you are pleased with our service. We hope to continue receiving your support in the future.
In appreciation for your prior support, we will give you a special 10% discount for the next orders.
Please let us know if you have any questions.
Best regards,
Cadadesigns Team
This company is a disaster
This company is a disaster! Do not do business with them. Linda can't even read an email and she is customer service if you want to call it that. It is more the total lack of it!!!
30 August 2024
Unprompted review
Reply from Cadadesigns
Hi,
I’m sorry to hear about your recent experience at Cadadesigns. Your feedback is important to us. Could you share more details so we can address the issue?
Thank you for your understanding.
Best,
Cadadesigns Teams
This person is a con-artist
This person is a con-artist - they send bad product and will not get back to you for returns. I have contacted "Linda" who keeps checking the warehouse. What warehouse? This company should be turned to better business bureau - they don't deserve one star
6 August 2024
Unprompted review
Reply from Cadadesigns
I’m sorry to hear about your recent experience at Cadadesigns. Your feedback is important to us. Could you share more details so we can address the issue?
We'd like to offer you the coupon with 10% OFF as an apology.
Thank you for your understanding.
Cadadesigns Team
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