Misleading
Website does not mention clothes come from China. Delivery was slower than expected (not a huge problem in this instance). Quality was poor, dress was white not cream as in photo, it was see through poor quality fabric. Returns are to China, I was offered options such as store credit but if I had known before ordering that this was clothes being sourced from China I would never have ordered at all.
Reply from Bywildrose
Hi Louise,
Thank you for taking the time to share your feedback.
Wild Rose is an independently and locally founded brand, thoughtfully building a collection for women who value quality and considered design. We work with trusted manufacturing partners to make that possible, and our product photography is representative of the collection, with colour appearing subtly different across individual screens and device settings. Our order and returns terms are set out clearly at checkout, and every order follows the same process.
If you'd like your order looked at personally, please write to us at hello@bywildrose.co and we'll do our very best to help in line with our policies.
Kind regards,
The Wild Rose Team
